Efratta Ecom Ltd review for Zendrop ‑ Dropshipping & POD
Dec. 12, 2025
Dear Zendrop Support Team, I am writing regarding an order that is extremely overdue. The customer should have already received their package by now, and unfortunately, they have filed a formal complaint via email due to not receiving it. As you know, for anyone working with dropshipping, chargebacks are one of the biggest risks we face, and delays like this put my business in a very difficult position. Please, I kindly ask that you ship this order immediately. Send whatever stock, model, or substitute you may have available – but I urgently need this order dispatched without any further delay. I must also be honest about my overall experience with Zendrop so far. In the few orders I have placed: Products were often out of stock, Prices were outdated, Linked products did not accept bundles, These issues have made my experience with Zendrop frustrating and disappointing, and unfortunately this affects my customers directly. I would appreciate your swift assistance and a prompt update regarding this order. Thank you for your attention. Mário Costa Fratta Team
Thank you for bringing this to our attention, Mário. We’re very sorry for the delays and the issues you’ve experienced with stock, pricing, and product linking. We understand how urgent this situation is and the impact it has on your business. We’ll reach out as soon as we can to assist you and get this resolved promptly.