The Golfing Eagles review for Zendrop ‑ Dropshipping & POD
Nov. 20, 2020
The worst experience ever and do NOT use these guys, EVER. Total rip off and I had like 100 orders or more and they all took like 2 months or longer, most of them probably arrived, but not before I had like 20 chargebacks, 30 returns and had to send these people new items. Then when I asked for a refund, I was given this big run around and I never got 1 single penny returned to me. So yea this is the worst experience of all time.
Hi Chris, thanks for the review. We'd like to clear up some of the discrepancies here and make sure we are not missing anything. On the account you left the review with, we only see about 50 orders that were fulfilled. Almost all of these orders were also delivered well before 60 days so please, If we're missing something please let us know. We also noticed that the orders you're referring to here are from the height of the Covid-19 pandemic, where factors outside of our control played a huge role in shipping times. With delays at customs checkpoints, and the like. Nevertheless, we'd like to take ownership of this issue and make it right. You can personally shoot Brad, our COO an email at [email protected] and we'll do what we can to make this right. We care deeply about the experience of our users and it pains us to see you may have had a less than stellar one. Hope to talk to you soon!
