Nearby Store review for Zendrop ‑ Dropshipping & POD
March 24, 2022
By far the worst app for dropshipping, Sand message with live chat, agent will say get back to you tomorrow ( happened 3 times ) no one get back, shipping times like slooooow as hell, usual execuse ( COVID caz China is closed to covid , what do u think we are stupid, covid ended and no one is closed due to Covid, another execuse Chinese year ) which happened in February ) still items ordered since February not being delivered. I thought they changed there business model after they changed there Com name and now I understand why they changed the name because they don't know how to run a business..... Jesus I am so upset, 2 months for items and delivered and I am on your Pro Plus plan...
Hey there! I'm sorry to hear about the negative exchanges you've had with our Customer Success team and the slow shipping times. Zendrop as a whole is a very transparent company and is always upfront with all of our users about any delays. The situation with some regions in China being locked down due to the pandemic is something that is completely out of our control but is already slowly getting back to normal again. The best we can do is make sure you are in the know so you can make decisions on how best to move forward with your business in the meantime. I'd love to dig into both of these items with you so please don't hesitate to reach out to me via email at [email protected]. I hope to chat with you soon. Cheers!
