iShop.cool review for Zendrop ‑ Dropshipping & POD
Sept. 23, 2022
Well, here's an update after we launched. I had orders come through on Saturday and they are still in "quoting" process - and it's the following Friday. This is too slow. It should NOT take 6 or more days to quote a product. That doesn't even include processing it or shipping it! My customers are never going to get my orders. Now I've had to go to another fulfillment service. Please let us know when you can quote on-time. I'd like to really use this as my main app, but I can't do that now if you can't process the orders. I'm really disappointed about this ZenDrop. Please do better.
Hi there! I'm really sorry to hear about your product that took so long to quote. We sent out a push notification to all of our users about the delay, and we're in the process of addressing that -- it's a major issue that we're putting a lot of effort into. I know that you mentioned using another fulfillment service, but please ping me at [email protected]. I'd love to discuss this in more detail, see about getting your quote handled, and how we can improve your experience overall. I hope to talk to you soon!
