Zigpoll Customer Surveys
Zigpoll Customer & Post Purchase Surveys - Shopify App Store
Rating
5.0
feedback
361
chart
#22
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
7%
-
Less than a month
37%
-
Less than a year
43%
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More than a year
11%
Reviews Summary
The reviews for the Zigpoll Shopify App are overwhelmingly positive, highlighting its ease of use, excellent customer service, and versatile features. Users appreciate the app's ability to gather customer feedback effectively through surveys that seamlessly integrate with Shopify stores. The fast and responsive support, particularly from Jason, is a common theme in the reviews, with users praising the personalized assistance and quick resolution of queries. The app's comprehensive survey solutions, robust integration ecosystem, and performance in capturing crucial insights are also mentioned as key strengths. Additionally, users value the app's user-friendly interface, variety of templates, and the ability to customize surveys to meet specific needs. Overall, Zigpoll is highly recommended for e-commerce merchants looking to enhance customer insights and engagement.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 4, 2024
Awesome and simple app! Nice pricing plans and very quick support! Thanks Jason
Dec. 3, 2024
We've been trying to get good customer feedback for two years and after running one survey via Zigpoll we literally got everything we needed within hours. Great customer support when needed as well via the app. Excited to continue running surveys with this app!
Nov. 30, 2024
The app is great for customer feedback as a comprehensive survey solution that seamlessly integrates with our Shopify stores and other applications. It allows us to capture crucial insights through multiple touchpoints. It has a robust integration ecosystem and fast performance, enabling us to gather the zero-party data that we need. Their exceptional customer support team consistently goes above and beyond to ensure we maximize the platform's potential.
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