Zigpoll Customer Surveys
Zigpoll Customer & Post Purchase Surveys - Shopify App Store
Rating
5.0
feedback
418
chart
#21
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
7%
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Less than a month
38%
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Less than a year
43%
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More than a year
10%
Reviews Summary
The reviews for the Zigpoll Shopify App are overwhelmingly positive, with users praising its ease of use, seamless integration with Shopify, and valuable insights it provides through post-purchase surveys. Customers appreciate the intuitive interface, customizable survey templates, and the ability to gather critical customer data for making informed business decisions. The customer service, particularly highlighted by the founder Jason, is consistently described as exceptional, with quick responses, helpful guidance, and personalized support. Users also commend the app for its versatility, reliability, and the impact it has had on optimizing marketing strategies and improving customer experiences.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 14, 2025
I wanted to start running surveys to better understand our customers and use the valuable data in marketing and new product development. It took me some time to pull the trigger to choose an app and implement the surveys. I did a lot of research, looked at several apps and methods and gathered the questions I wanted to ask. I finally decided on ZigPoll, as you know if you are a founder wearing all the hats, constantly having to learn new software is a chore! ZigPoll made it easy for me, main reason is they are VERY responsive and were right there to answer my questions to keep me moving along! I have 3 Surveys going for the past 4 weeks and they have been an INCREDIBLE tool to see what people are thinking! ZigPoll is a GREAT survey partner. I have two post purchase surveys running, one for New Customers and one for Repeat Customers. And a survey that is more in dept to my VIP customers to learn more about them. I highly recommend ZigPoll... Integrates great with Klaviyo and Shopify!
April 14, 2025
TOTAL GAME-CHANGER FOR OUR WEBSITE! We were initially concerned that, without Shopify Plus, we wouldn’t be able to use ZigPoll—but it integrated seamlessly into the post-purchase section, exactly where we needed it. The dashboard is intuitive, and any questions we had were quickly answered on a Zoom call with the developer. Honestly, the app delivers way more than we expected. We can’t wait for our new site to go live! – John, Thunderbolt Locks
April 11, 2025
Great price, great features and great customer service. Especially the ability to translate and run in multiple markets is great. We have installed the app on 7 shops. It's been a long time since I've experienced such a complete Shopify app.
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