Zigpoll Customer Surveys for Shopify

Zigpoll Customer Surveys

Zigpoll Customer & Post Purchase Surveys - Shopify App Store

Rating

5.0

feedback

289

Reviews

chart

#525

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    11%
  • Less than a month
    42%
  • Less than a year
    41%
  • More than a year
    6%

Reviews Summary

Zigpoll is highly praised for its ease of use, customization options, and exceptional customer service. Users appreciate the quick setup process, intuitive interface, and the ability to create various types of surveys. The founder, Jason, is commended for his hands-on approach, quick responses, and willingness to assist with any issues or questions. The app's flexibility in gathering customer feedback and providing valuable insights is highlighted as a significant benefit. Some users mention minor issues like pricing concerns for larger polls or occasional clunkiness, but overall, the positive feedback outweighs the negatives. Zigpoll is recommended for its user-friendly experience, powerful data collection capabilities, and top-notch customer support.

Highlights

Ease of use, customization options, exceptional customer service
Quick setup process, intuitive interface, various survey types
Founder's hands-on approach, quick responses, flexibility in gathering feedback
Valuable insights, minor issues like pricing concerns or clunkiness
Recommendation for user-friendly experience, powerful data collection, top-notch customer support

Rating Breakdown

  • 5
    98% (283 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 27, 2024

This app has been very useful for our business. Easy to set up and I like the aesthetic. I was a little confused about the pricing and Jason responded to my inquiry immediately. He was very helpful and even offered to customize the app to meet our needs. I really like how AI summarizes the responses for you so you can see a common theme at a glance. I also love that it puts the responses by the customer's order. Very useful. All in all, highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Store

ARDAP

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2024

It's a good app, works well and Jason is here to help with anything you need. Recommend it.

Using app

20 days

Total reviews

8

Average rating

3.3

5 / 5 Share

June 14, 2024

This app is easy to use and has excellent customer service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

All reviews

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