Zigpoll Customer Surveys for Shopify

Zigpoll Customer Surveys

Zigpoll Customer & Post Purchase Surveys - Shopify App Store

Rating

5.0

feedback

395

Reviews

chart

#20

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    38%
  • Less than a year
    43%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, versatility, and the exceptional customer support provided by Jason, the founder. Many users appreciate the variety of survey templates available and the ability to gather valuable customer insights. The app is commended for its seamless integration with Shopify stores and the prompt responses from the support team. However, there were a few mentions of minor issues such as spam emails and bugs, but users highlighted that the support team promptly addressed and resolved these issues.

Highlights

Positive feedback on ease of use and versatility
Exceptional customer support from Jason
Variety of survey templates and valuable customer insights
Seamless integration with Shopify stores
Prompt responses from the support team

Rating Breakdown

  • 5
    98% (388 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 6, 2025

100% recommend this app!!! We've been having it for a couple years and its works great. So many templates and customizations available. Their customer is GREAT. They are always happy to help and get back to you quick. Jason has been a great help to us.

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

March 5, 2025

Great tool! Has a lot of good options.

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2025

Jason & his team have built something special here. Gaining 1st party data like this is the best way to understand your customers! Thanks for building this for e-comm businesses!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2025

Very helpful! I got super quick replies to my questions I sent per email.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

We have not been using the app for long yet, but so far so good. We had some questions and Jason from Zigpoll was very responsive and helpful. That gotta count for something! ;)

Using app

7 days

Total reviews

2

Average rating

5.0

All reviews

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