Zigpoll Customer Surveys for Shopify

Zigpoll Customer Surveys

Zigpoll Customer & Post Purchase Surveys - Shopify App Store

Rating

5.0

feedback

452

Reviews

chart

#13

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    9%
  • Less than a month
    48%
  • Less than a year
    37%
  • More than a year
    5%

Reviews Summary

Zigpoll is highly praised by users for its great support, ease of use, seamless integration with Shopify, and customizable survey options. Customers appreciate the quick responses from the support team and the valuable insights they receive from post-purchase surveys. The app is commended for its user-friendly interface, quick setup, and the ability to collect genuine feedback from customers. However, some users mentioned minor issues with the backend design and pricing tiers. Overall, Zigpoll is recommended for businesses looking to understand their customers better and improve their offerings through data-driven insights.

Highlights

Great support and quick responses from the support team
Ease of use and seamless integration with Shopify
Customizable survey options and valuable insights from post-purchase surveys
User-friendly interface and quick setup
Minor issues with backend design and pricing tiers

Rating Breakdown

  • 5
    98% (444 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 94% (426)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 26, 2025

Zigpoll has been a fantastic addition to our Shopify store. It’s incredibly easy to set up, and the interface is clean, intuitive, and customizable. Linked with flow, it's very useful for orders and customer tagging! I love how flexible the app is, everything works smoothly. The analytics are clear and actionable, helping us understand our customers better and make smarter decisions. Their support team is also outstanding. Anytime we had a question, they responded quickly and went above and beyond to help. If you're looking for a reliable, powerful survey tool for Shopify, Zigpoll is definitely the one. Highly recommended!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Some of the most precious data you can get of your online store is coming from your customers - with help from Zigpoll. Has been a huge help for us to create a better picture of where our customers actually come from. And the support has been very helpful as well.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Great app and excellent support

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Great service from the support and the best survey app for Shopify.

Using app

16 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Nov. 18, 2025

Easy to use. Responsive support direct from the founder.

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more