Zigpoll Customer Surveys for Shopify

Zigpoll Customer Surveys

Zigpoll Customer & Post Purchase Surveys - Shopify App Store

Rating

5.0

feedback

376

Reviews

chart

#17

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    37%
  • Less than a year
    43%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, versatility, and exceptional customer support. Many users highlighted the quick response times from the support team, particularly mentioning Jason as being helpful and responsive. The app is commended for its ability to gather valuable customer feedback through surveys, post-purchase insights, and exit intent surveys. Users also appreciate the seamless integration with Shopify stores and the variety of survey templates available. Overall, the app is highly recommended for e-commerce merchants looking to enhance their customer insights and engagement.

Highlights

Ease of use, versatility, exceptional customer support
Quick response times from support team, particularly Jason
Valuable customer feedback through surveys, post-purchase insights, and exit intent surveys
Seamless integration with Shopify stores, variety of survey templates available
Highly recommended for enhancing customer insights and engagement

Rating Breakdown

  • 5
    98% (369 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 29, 2025

We’ve been searching for a solution to implement post-purchase surveys and decided to give Zigpoll a try after thorough research. A few months in, we can confidently say it’s been phenomenal for collecting valuable customer insights. The interface is intuitive, the survey templates are flexible, and the feedback we’ve gathered has already influenced our business decisions. A special shoutout to Jason, the founder and CEO, who has been instrumental in helping us tailor Zigpoll to our needs. His prompt support and deep product knowledge have made the entire process smoother and more effective. Highly recommended for anyone looking to implement or improve their post-purchase experience!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Using app

--

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 27, 2025

I have been using the app for awhile to manage post purchase surveys. It's been working great. I have been trying to figure out a way to get birthday month and day into metafields with all these different software options in the app store. It ended up that Zigpoll was the tool I was looking for. The customer service from Jason was excellent. He was fast and knew exactly what I was trying to do. I am so excited to have this figured out! Zigpoll also has an integration with Omnisend which is great because I am switching this week!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Easily did the post purchase survey I wanted to do in minutes.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Great app and very easy to connect to your shopify store. I had a bit trouble getting the surveys to look how I wanted. Therefore I contacted the support and got a very quick, kind og helpfull answer so that I could get the look I wanted.

Using app

1 day

Total reviews

2

Average rating

5.0

All reviews

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