Zigpoll Customer Surveys for Shopify

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

Rating

5.0

feedback

481

Reviews

chart

#13

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    9%
  • Less than a month
    46%
  • Less than a year
    37%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, customization options, and the excellent customer support provided by Jason and the team. Many users highlight the app's ability to gather valuable customer feedback, its seamless integration with Shopify, and the quick response times for any inquiries or issues. The app is described as feature-rich, intuitive, and essential for understanding customers and improving their experience. However, a few users mentioned minor issues with setup or pricing tiers.

Highlights

Positive feedback on ease of use, customization, and integration with Shopify
Praise for excellent customer support and quick response times
Appreciation for the app's ability to gather valuable customer feedback
Description of the app as feature-rich, intuitive, and essential for understanding customers
Mention of minor issues with setup or pricing tiers

Rating Breakdown

  • 5
    98% (473 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 94% (451)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 3, 2026

Die App ist sehr hilfreich, um herauszufinden wo die Käufe herkommen. Der Support ist auch toll. Nur das Backend der App finde ich leider sehr unübersichtlich und würde mir eine modernere, intuitiv bedienbare Ansicht wünschen.

Using app

--

Total reviews

12

Average rating

4.3

5 / 5 Share

March 1, 2026

Great app, useful, customizable, everything I need. Amazing customer service, straight from the founder, even though I'm just on the free tier for now.

Store

Humism

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Attribution is extremely hard to pinpoint these days. What I love about Zigpoll is you can see the entire pathway: what the customer clicked on or searched to find your site vs. what they self-reported can be very enlightening. The fact that Zigpoll can integrate with pretty much any platform we use is also a huge plus. Their customer service is unparalelled, we always get replies within 24 hours whenever we have any issue, and every problem we encountered has been resolved easily with their help!

Store

Jones

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

I’m new to Shopify and was looking for a survey tool to use on my store. That’s when I found Zigpoll — and it’s been amazing. Whenever I have questions, the team responds so kindly and clearly explains what I need to do. It’s honestly so, so good. I highly recommend it! The data collection features are also very detailed and impressive. Please keep up the great quality. I’m cheering for the whole team!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

super App! einfach zu bedienen und sehr hilfreich

Using app

8 months

Total reviews

2

Average rating

5.0

All reviews

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