Zigpoll Customer Surveys
Zigpoll Customer & Post Purchase Surveys - Shopify App Store
Rating
5.0
feedback
452
chart
#10
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
9%
-
Less than a month
48%
-
Less than a year
37%
-
More than a year
5%
Reviews Summary
Zigpoll is highly praised by ecommerce merchants for its ease of use, customizable interface, and powerful survey capabilities. Users appreciate the clean and intuitive design, flexible features, and actionable analytics that help them understand their customers better. The support team is consistently highlighted for being responsive, helpful, and going above and beyond to assist users with any questions or issues. The app offers a wide variety of survey options, auto-translation features, and AI response analysis, making it a valuable tool for collecting customer insights. While the majority of reviews are overwhelmingly positive, a few users mentioned minor criticisms such as the need for a more intuitive backend design and slight pricing concerns on larger tiers.
Highlights
Review RSS Feed
All reviews
Dec. 12, 2025
We are using Zigpoll for gathering both long-time and new customer feedback, post-purchase surveys, and fielding product finder requests via our website. The app experience so far has been fantastic. Feature-rich, UI is intuitive, template options are plentiful, and the customization options make it easy for me to fine-tune each survey to our business end goals. Very happy with both Zigpoll's features/UX and the prompt response I received to my Support inquiry. Strongly recommend!
Nov. 26, 2025
Zigpoll has been a fantastic addition to our Shopify store. It’s incredibly easy to set up, and the interface is clean, intuitive, and customizable. Linked with flow, it's very useful for orders and customer tagging! I love how flexible the app is, everything works smoothly. The analytics are clear and actionable, helping us understand our customers better and make smarter decisions. Their support team is also outstanding. Anytime we had a question, they responded quickly and went above and beyond to help. If you're looking for a reliable, powerful survey tool for Shopify, Zigpoll is definitely the one. Highly recommended!
Nov. 25, 2025
Some of the most precious data you can get of your online store is coming from your customers - with help from Zigpoll. Has been a huge help for us to create a better picture of where our customers actually come from. And the support has been very helpful as well.
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