Zigpoll Customer Surveys for Shopify

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

Rating

5.0

feedback

475

Reviews

chart

#11

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    9%
  • Less than a month
    46%
  • Less than a year
    37%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, customization options, and the excellent customer support provided by Jason and the team. Many users highlight the app's ability to gather valuable customer feedback, its seamless integration with Shopify, and the quick response times for any inquiries or issues. The app is described as feature-rich, intuitive, and essential for understanding customers and improving their experience. However, a few users mentioned minor issues with setup or pricing tiers.

Highlights

Positive feedback on ease of use, customization, and integration with Shopify
Praise for excellent customer support and quick response times
Appreciation for the app's ability to gather valuable customer feedback
Description of the app as feature-rich, intuitive, and essential for understanding customers
Mention of minor issues with setup or pricing tiers

Rating Breakdown

  • 5
    98% (465 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 94% (443)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 11, 2026

Zigpoll is awesome. I needed a specific update for my form panels (checkbox randomization) and the founder actually made sure it was built and implemented for me within a week. It is rare to find a founder who listens to feedback this closely and acts this fast. 5 stars isn't enough – super happy with the experience and we'll be using this for a long time to come.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

We've been using Zigpoll for about a year and it has been incredibly useful. Not only is it super easy to setup, but the number of customers who fill the forms is high enough for us to make meaningful decisions based on the Analytics. Lastly, support is fantastic! We had a billing question and got an answer within minutes of submitting it. We're really impress and could not recommend this app enough.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

This app is exactly what we needed, gives us the opportunity to really get to know our conversion platform and learn more

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Amazing app, amazing service! Highly recommended

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Using app

15 days

Total reviews

1

Average rating

5.0

All reviews

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