Zigpoll Customer Surveys
Zigpoll Customer & Post Purchase Surveys - Shopify App Store
Rating
5.0
feedback
377
chart
#18
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
7%
-
Less than a month
37%
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Less than a year
43%
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More than a year
11%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, versatility, and exceptional customer support. Many users highlighted the quick response times from the support team, particularly mentioning Jason as being helpful and responsive. The app is commended for its ability to gather valuable customer feedback through surveys, post-purchase insights, and exit intent surveys. Users also appreciate the seamless integration with Shopify stores and the variety of survey templates available. Overall, the app is highly recommended for e-commerce merchants looking to enhance their customer insights and engagement.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 30, 2025
Had a question and Jason responded quickly with a loom video showing me step by step how to resolve my issue. Highly recommend.
Jan. 29, 2025
We’ve been searching for a solution to implement post-purchase surveys and decided to give Zigpoll a try after thorough research. A few months in, we can confidently say it’s been phenomenal for collecting valuable customer insights. The interface is intuitive, the survey templates are flexible, and the feedback we’ve gathered has already influenced our business decisions. A special shoutout to Jason, the founder and CEO, who has been instrumental in helping us tailor Zigpoll to our needs. His prompt support and deep product knowledge have made the entire process smoother and more effective. Highly recommended for anyone looking to implement or improve their post-purchase experience!
Jan. 29, 2025
Jan. 27, 2025
I have been using the app for awhile to manage post purchase surveys. It's been working great. I have been trying to figure out a way to get birthday month and day into metafields with all these different software options in the app store. It ended up that Zigpoll was the tool I was looking for. The customer service from Jason was excellent. He was fast and knew exactly what I was trying to do. I am so excited to have this figured out! Zigpoll also has an integration with Omnisend which is great because I am switching this week!
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