Zigpoll Customer Surveys for Shopify

Zigpoll Customer Surveys

Zigpoll Customer & Post Purchase Surveys - Shopify App Store

Rating

5.0

feedback

455

Reviews

chart

#14

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    9%
  • Less than a month
    47%
  • Less than a year
    37%
  • More than a year
    5%

Reviews Summary

Zigpoll is highly praised by ecommerce merchants for its ease of use, customizable interface, and powerful survey capabilities. Users appreciate the clean and intuitive design, flexible features, and actionable analytics that help them understand their customers better. The support team is consistently highlighted for being responsive, helpful, and going above and beyond to assist users with any questions or issues. The app offers a wide variety of survey options, auto-translation features, and AI response analysis, making it a valuable tool for collecting customer insights. While the majority of reviews are overwhelmingly positive, a few users mentioned minor criticisms such as the need for a more intuitive backend design and slight pricing concerns on larger tiers.

Highlights

Ease of use, customizable interface, powerful survey capabilities
Responsive and helpful support team
Wide variety of survey options, auto-translation, and AI analysis
Minor criticisms on backend design and pricing concerns on larger tiers

Rating Breakdown

  • 5
    98% (448 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 94% (426)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 28, 2025

Best experience, Jason is wonderful and this has their surveys have wonders for my business

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

I've never experienced support as good and responsive as this. On top of that, the app is definitely the best on the market for creating surveys.

Store

Botané

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

We use Zigpoll to integrate various surveys into our Shopify store, such as post-purchase sale and exit intent surveys. The integration is seamless, and the support is fast, helpful, and friendly.

Store

FUXBAU

Using app

4 months

Total reviews

7

Average rating

4.9

All reviews

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