Zigpoll Customer Surveys
Zigpoll Customer & Post Purchase Surveys - Shopify App Store
Rating
5.0
feedback
351
chart
#20
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
9%
-
Less than a month
44%
-
Less than a year
40%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, flexibility, and the excellent customer support provided by Jason. Many users highlighted the quick response times and helpfulness of the support team. The app is commended for its variety of survey templates, user-friendly interface, and seamless integration with Shopify. Users also appreciate the detailed analytics and insights provided, making it easy to gather valuable feedback from customers. Some users mentioned that the app helped them improve their marketing strategies and understand customer behavior better. However, a few users noted minor issues with translations and design intuitiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 19, 2024
非常实用的一款应用，很好地解决了我们公司在用户研究方面的遇到的困难，传统的邮件问卷方式回复率极低，且生命周期有限，zigpoll的购后调研回收率很高，让我们能够从购后调研中得知用户的需求点在哪里，并针对性地改进我们的营销方案和产品设计，非常有帮助！
Nov. 18, 2024
The customer service is top-notch. Just had a 30 min video call with Jason who walked me through setting up a poll to meet our company's specific needs. It's exactly what we were looking for and didn't think we'd be able to achieve. The ability to drill down with this app is impressive and we are really looking forward to seeing what we can do with it. Super impressed.
Nov. 14, 2024
Nov. 13, 2024
Seems to be doing everything I need. Without much efforts. The team is super reactive, and takes (good) improvement suggestions into account very fast. We tested a number of survey tools and this is the one we will adopt!
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