Zigpoll Customer Surveys for Shopify

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

Rating

5.0

feedback

487

Reviews

chart

#14

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    9%
  • Less than a month
    46%
  • Less than a year
    37%
  • More than a year
    6%

Reviews Summary

The Zigpoll Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, helpful customer support, customizable features, and ability to gather valuable customer insights. The founder's direct involvement in support and quick response times have been highlighted as exceptional. Users appreciate the detailed data collection features, intuitive survey builder, and seamless integration with Shopify. The app's ability to provide actionable feedback, personalized experiences, and in-depth analytics has been commended. However, some users have mentioned that the backend interface of the app could be more modern and user-friendly.

Highlights

Ease of use, customizable features, valuable customer insights
Helpful customer support, founder's direct involvement
Detailed data collection, intuitive survey builder, actionable feedback
Seamless integration with Shopify, in-depth analytics
Backend interface could be more modern and user-friendly

Rating Breakdown

  • 5
    98% (478 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 94% (455)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2026

Great service and help from Jason. Very useful for small businesses trying to be more strategic with getting data from customers!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2026

Very useful

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 22, 2026

Love this app and amazing support!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

We've started using Zigpoll to request customer IDs on the thank you screen. The team was very helpful and assisted us with implementation! We will definitely explore further to get the most out of the surveys.

Using app

24 days

Total reviews

14

Average rating

5.0

5 / 5 Share

March 10, 2026

Using app

About 1 month

Total reviews

6

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more