Zigpoll Customer Surveys
Post-purchase & on-site surveys for attribution, NPS, & more
Rating
5.0
feedback
494
chart
#14
All reviews
Review RSS Feed
April 14, 2026
The AI is extremely inaccurate. So much that it's nearly useless. Don't include junk in the product.
Hi & Thanks for your review, I checked our logs and I don't see that you've ever reached out for support here. I am happy to help work with you to see how we can improve our AI analysis as well as suggest any edits which may make them more useful for your account. Please reach out to [email protected] and I will be happy to help ASAP via email or a 1-1 meeting.
April 13, 2026
Amazing platform and even better service. Highly recommend all stores to use Zigpoll, the insights is incredible. Easy to use – simply plug and play!
March 31, 2026
Best post purchase app. Full stop. Tried a bunch, this is the best - and has great customer support to top it off
March 27, 2026
March 25, 2026
Great service and help from Jason. Very useful for small businesses trying to be more strategic with getting data from customers!
March 19, 2026
We've started using Zigpoll to request customer IDs on the thank you screen. The team was very helpful and assisted us with implementation! We will definitely explore further to get the most out of the surveys.
March 10, 2026
March 3, 2026
Die App ist sehr hilfreich, um herauszufinden wo die Käufe herkommen. Der Support ist auch toll. Nur das Backend der App finde ich leider sehr unübersichtlich und würde mir eine modernere, intuitiv bedienbare Ansicht wünschen.
March 1, 2026
Great app, useful, customizable, everything I need. Amazing customer service, straight from the founder, even though I'm just on the free tier for now.
Feb. 26, 2026
Attribution is extremely hard to pinpoint these days. What I love about Zigpoll is you can see the entire pathway: what the customer clicked on or searched to find your site vs. what they self-reported can be very enlightening. The fact that Zigpoll can integrate with pretty much any platform we use is also a huge plus. Their customer service is unparalelled, we always get replies within 24 hours whenever we have any issue, and every problem we encountered has been resolved easily with their help!
Feb. 18, 2026
I’m new to Shopify and was looking for a survey tool to use on my store. That’s when I found Zigpoll — and it’s been amazing. Whenever I have questions, the team responds so kindly and clearly explains what I need to do. It’s honestly so, so good. I highly recommend it! The data collection features are also very detailed and impressive. Please keep up the great quality. I’m cheering for the whole team!
Feb. 16, 2026
Very helpful customer support - getting our quiz set up and in production quickly
Feb. 15, 2026
Amazing and super useful. We've run shipping rate / free shipping threshold analysis with really insightful results. So easy to use, and super amazing report analysis tools (including AI)
Feb. 13, 2026
I use Zigpoll to collect structured customer insights and build personalized experiences around survey responses. The survey builder is flexible, the logic system is powerful, and the overall setup is straightforward. It’s a solid solution for brands looking to better understand their customers and add a personalization layer to their store. Noel