Zigpoll Customer Surveys

Great integration with shopify, enabled us to do a product smokescreen survey and a post-purchase friction survey, pretty fast, and a number of useful bells and whistles like zip-code collection, automatic customer creation and tagging, updating of meta-fields, etc.

Great app that’s easy to use and provides insightful data about how customers find our store. Customer service is excellent— quick to respond and very helpful whenever questions come up. Highly recommend!

Fantastic survey app with outstanding customer support! Zigpoll makes it easy to collect insights, and their team goes above and beyond to help.

Fast and helpful support directly from the founder and an easy-to-use app to collect valuable customer feedback. Highly recommend!

nice app, good costumer support,

Very helpful support and an intuitive, useful app. We needed to trigger a survey based on a discount code and it looks to be working perfectly!

Very easy to install and use. Customers find it easy to use, as well, and it collects great analytics based on their responses.

Intuitive and easy to use. Zigpoll seamlessly integrates with our technology stack and customer service is outstanding!

Love this app! Super flexible and tons of options/customization!

We've had a fantastic experience using Zigpoll at Pacific Packaging Australia. The app is incredibly flexible, easy to use, and has been a valuable tool for gathering customer insights, improving our customer experience, and streamlining our processes. A special mention to Jason, who has been absolutely outstanding throughout our experience. He's always responsive, knowledgeable, and genuinely willing to go above and beyond to help. Whether it's answering questions, troubleshooting issues, or helping us achieve something specific, Jason has consistently provided exceptional support. It's refreshing to work with a company that genuinely listens to its customers and is committed to helping them succeed. Highly recommend Zigpoll to any Shopify business looking for a powerful survey solution backed by an excellent support team!

Great Tool For Gathering Data and Great Support From Jason and the team- they are always really helpful and responsive

We use this app every day for both automated and one-off surveys, and it works very well for our needs. The team is also incredibly helpful, responsive, and quick to answer any questions. Highly recommended.

Phenomenal app. You should always be gathering customer data, regardless of your business, and Zigpoll makes this easy (and affordable). The founder is also super keen to help where possible. My best advice is, use it yesterday, my next best advice is, use it today! Cheers Jordy, Watego

Great app experience and support. Would really recommend it to all brands that want to understand more of their customers. Thx Jason!

great customer service - we had problems with subscription pricing yet Jason offered solution promptly

Great post-purchase survey app with very responsive support We use Zigpoll for a simple post-purchase attribution survey in our Shopify store (“How did you hear about us?”). The setup offers a lot of flexibility, including custom answer options, multiple columns and good integration with the Shopify Thank You page. I also contacted support with a question about the free plan limits and received a very quick and helpful response directly from the founder, which I really appreciated. One thing that could be improved is the styling of the Shopify post-purchase block. Zigpoll offers several color and background options, and the selected colors are visible in the Zigpoll preview, but not all of them seem to carry over to the actual Shopify Thank You page. For example, I was able to select a pink/accent appearance in the preview, while the live Shopify page remained limited to white/grey background styles. But maybe that was just my mistake. Overall, a very useful app with a lot of customization options and great support.

Very flexible, great app to get post purchase survey data.

We have had a great experience using zigpoll. their survey workflows are detailed & intuitive to understand. the customer insights from the surveys are excellent, and the customer support is quick & proactive. 10/10 experience for us.