All reviews

Rating Breakdown

  • 5
    98% (501 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 94% (478)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2026

cannot recommend this app enough. this is one of the very few apps on Shopify that just work brilliantly and deliver exactly what it says it will. we were blown away by how easy it is to use and how user friendly the UI is, not to mention it gives a goldmine of valuable data that helps us improve our CR and customer satisfaction. cannot recommend enough. Jason you did a fantastic job on this one!

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

May 21, 2026

I recently found this app. I'm trying to get more insight on my website and how customers feel around using it and about my products, I decided to give it a chance. Their free plan is a great way to start off and see how well these surveys go. I had a problem installing the survey onto my website. Within 24 hours Jason got back to me a few times after the first guide didn't work and was able to help me install the survey. Great customer service, while being super easy to use and implement onto your website. Would definitely recommend to anyone and everyone.

Store

Nadel

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2026

the app is amazing it really helps us to understand our customer and support really helpful i recommend it for post purchase upsells

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2026

Zigpoll is the best post-purchase survey tool we've found. Setup is simple, the survey flows feel native on-site, and the response quality is genuinely useful for understanding why customers bought. We use it to feed ICP research directly into our creative strategy. Does exactly what it promises.

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2026

Really great tool to use! It's totally on par with every other larger enterprise review tools I've used in the last decade as a marketing manager. Highly recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2026

This app is a game changer. We're getting tons of information about why people are buying our products and how they use them, and we're not even offering any discounts to the users for completing the polls. Really incredible app

Using app

2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

May 15, 2026

We love Zigpoll because it makes collecting customer feedback incredibly simple and actionable. The Shopify integration is seamless, the surveys look great, and the insights have genuinely helped us improve conversions and understand our customers better. Plus, their support team is excellent!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2026

Super easy to use and integrates perfectly with Shopify. Helped us increase customer feedback. The customer support is also very helpful. Highly recommend!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2026

Works well, service is responsive. I think the prices went up recently, more than I recall it costing when I had to upgrade.

Store

love,

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2026

Great app and great support experience overall. The Zigpoll team was very responsive, helpful, and quick to assist us whenever we had questions during our integration process.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2026

Great app and customer service! Jason has been extremely helpful with every question or doubt we've had. Really like the AI insights that wrap all the customer behaviour in a few important points!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2026

Amazing app, I went through 10 others and none of them had as many features as Zigopoll, very responsive support as well 10/10 Would recommend

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2026

Absolutely love this app, its done wonders for gathering data and feeling connected to our customers. Highly reccomend!

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 6, 2026

Good App!

Store

arômes

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2026

I've been using the app for quite a while now and find it very useful to gather up-to-date feedback from customers. The support is excellent too.

Using app

11 months

Total reviews

6

Average rating

4.7

5 / 5 Share

April 27, 2026

We have used Zigpoll for a number of years and thing it's a great little app to conduct surveys. If we ever have a question or issue, we have contacted their customer support and they always have provided excellent customer care and solutions. Thanks Zigpoll team, it shows you really care about your customers. Kindly, John from Good Morning Snore Solution (MPowrx)

Using app

Over 3 years

Total reviews

3

Average rating

2.7

5 / 5 Share

April 27, 2026

Required some assistance and received help the same day in order to make sure things were working properly. Sometimes in other apps I receive help within 2 or more days. This was a nice difference.

Using app

5 days

Total reviews

4

Average rating

4.8

5 / 5 Share

April 23, 2026

I used zigpoll to send a surveys to customers, it went easy using their ai. Editting what the ai created was easy. the customer service department is very helpfull and not in rush like those of some other apps i used. I like that u can handle all kind of surveys from post-purchase pop-up to email survey and pre-exit survey, here in the same app.

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2026

Great app with excellent support! Zigpoll was super quick to set up and thanks to the ready-made templates I was able to launch my first surveys right away. The interface is intuitive and the setup process is straightforward. What really impressed me was the support: they responded incredibly fast and were able to answer all my questions and solve my issues quickly. That kind of hands-on support makes a huge difference as a small business owner. Highly recommended!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2026

Love the Zigpoll post survey app. It gives our company great insights and the possibility to fully customize the surveys. The customer service team is also super fast, friendly and efficient. 100% recommended. Thank you.

Store

MY OBI

Using app

About 1 month

Total reviews

9

Average rating

3.7