Zigpoll Customer Surveys

Great app experience and support. Would really recommend it to all brands that want to understand more of their customers. Thx Jason!

great customer service - we had problems with subscription pricing yet Jason offered solution promptly

Great post-purchase survey app with very responsive support We use Zigpoll for a simple post-purchase attribution survey in our Shopify store (“How did you hear about us?”). The setup offers a lot of flexibility, including custom answer options, multiple columns and good integration with the Shopify Thank You page. I also contacted support with a question about the free plan limits and received a very quick and helpful response directly from the founder, which I really appreciated. One thing that could be improved is the styling of the Shopify post-purchase block. Zigpoll offers several color and background options, and the selected colors are visible in the Zigpoll preview, but not all of them seem to carry over to the actual Shopify Thank You page. For example, I was able to select a pink/accent appearance in the preview, while the live Shopify page remained limited to white/grey background styles. But maybe that was just my mistake. Overall, a very useful app with a lot of customization options and great support.

Very flexible, great app to get post purchase survey data.

We have had a great experience using zigpoll. their survey workflows are detailed & intuitive to understand. the customer insights from the surveys are excellent, and the customer support is quick & proactive. 10/10 experience for us.

Amazing app with simple to use features all the way up to advanced features that make a developer happy. 11/10.

Great survey app - extensive and thorough. I use Zigpoll for one big survey this past month to get insight into moving my product line forward and it really paid off. My customers sailed through it and answered every question. Easy to set up. Easy to get the results. I had one little misunderstanding at the end which was quickly handled and explained. Great customer service. Thank you Zigpoll - I'll be back.

Jason responds super fast; the app is very useful and lets you collect a huge amount of data. It's the best one on the market—I highly recommend it. It's the only one on the market that offers multilingual support.

Pretty straightforward to use, functionality we need is all there. Good reporting tools. The Zigpoll app is flexible and works well. Developer quick to respond and help with any questions.

Outstanding customer support. The app itself is very helpful and offers lots of insights and features. Would recommend!

Fantastic app that does exactly what it needs to at a reasonable price! The support team is great as well and will help troubleshoot any issues, highly recommend!

Great app. User-friendly and interactive

I set up a post purchase survey, exit intent survey and abandoned cart survey. All are working good and the insights after just a few hours have been very valuable. The surveys are very customizable. Support was also excellent.

Quick to install, does exactly what it's supposed to do. Great customer support with fast responses. Highly recommended!

Easy to navigate and extremely helpful customer service! Highly recommend.

I love this app!! I have gotten so many great insights for my business, and the customer service is amazing. Jason was able to help me with exactly what I was hoping. I would definitely recommend this app!