Zigpoll Customer Surveys
The Zigpoll app has received overwhelmingly positive reviews from users. Customers appreciate the ease of use, extensive features, and excellent customer service provided by the app. Many users have highlighted the app's ability to collect a large amount of data, offer multilingual support, and provide valuable insights for improving their businesses. The customer support, particularly from the founder Jason, has been praised for being responsive, helpful, and quick to address any issues or questions. Users also commend the flexibility, customization options, and seamless integration with Shopify that Zigpoll offers.
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Great app experience and support. Would really recommend it to all brands that want to understand more of their customers. Thx Jason!
great customer service - we had problems with subscription pricing yet Jason offered solution promptly
Great post-purchase survey app with very responsive support We use Zigpoll for a simple post-purchase attribution survey in our Shopify store (“How did you hear about us?”). The setup offers a lot of flexibility, including custom answer options, multiple columns and good integration with the Shopify Thank You page. I also contacted support with a question about the free plan limits and received a very quick and helpful response directly from the founder, which I really appreciated. One thing that could be improved is the styling of the Shopify post-purchase block. Zigpoll offers several color and background options, and the selected colors are visible in the Zigpoll preview, but not all of them seem to carry over to the actual Shopify Thank You page. For example, I was able to select a pink/accent appearance in the preview, while the live Shopify page remained limited to white/grey background styles. But maybe that was just my mistake. Overall, a very useful app with a lot of customization options and great support.
Very flexible, great app to get post purchase survey data.
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