Zigpoll Customer Surveys
Post-purchase & on-site surveys for attribution, NPS, & more
Rating
5.0
feedback
509
chart
#15
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
9%
-
Less than a month
45%
-
Less than a year
38%
-
More than a year
7%
Reviews Summary
The reviews for Zigpoll are overwhelmingly positive, with users praising the app for its ease of use, customizable survey options, and excellent customer support. Many users highlighted the quick response times from the support team, with some even mentioning direct assistance from the founder. The app's ability to provide valuable insights and analytics for businesses, especially in terms of post-purchase surveys, was a common theme in the reviews. Users appreciated the flexibility of the survey builder and the seamless integration with Shopify. However, there was one negative review mentioning inaccuracies in the AI functionality.
Highlights
Review RSS Feed
All reviews
May 22, 2026
cannot recommend this app enough. this is one of the very few apps on Shopify that just work brilliantly and deliver exactly what it says it will. we were blown away by how easy it is to use and how user friendly the UI is, not to mention it gives a goldmine of valuable data that helps us improve our CR and customer satisfaction. cannot recommend enough. Jason you did a fantastic job on this one!
May 21, 2026
I recently found this app. I'm trying to get more insight on my website and how customers feel around using it and about my products, I decided to give it a chance. Their free plan is a great way to start off and see how well these surveys go. I had a problem installing the survey onto my website. Within 24 hours Jason got back to me a few times after the first guide didn't work and was able to help me install the survey. Great customer service, while being super easy to use and implement onto your website. Would definitely recommend to anyone and everyone.
May 20, 2026
the app is amazing it really helps us to understand our customer and support really helpful i recommend it for post purchase upsells
May 20, 2026
Zigpoll is the best post-purchase survey tool we've found. Setup is simple, the survey flows feel native on-site, and the response quality is genuinely useful for understanding why customers bought. We use it to feed ICP research directly into our creative strategy. Does exactly what it promises.
May 16, 2026
Really great tool to use! It's totally on par with every other larger enterprise review tools I've used in the last decade as a marketing manager. Highly recommend!
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