Zigpoll Customer Surveys
Post-purchase & on-site surveys for attribution, NPS, & more
Rating
5.0
feedback
499
chart
#16
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
9%
-
Less than a month
45%
-
Less than a year
38%
-
More than a year
6%
Reviews Summary
The reviews for Zigpoll are overwhelmingly positive, with users praising the app for its ease of use, customizable survey options, and excellent customer support. Many users highlighted the quick response times from the support team, with some even mentioning direct assistance from the founder. The app's ability to provide valuable insights and analytics for businesses, especially in terms of post-purchase surveys, was a common theme in the reviews. Users appreciated the flexibility of the survey builder and the seamless integration with Shopify. However, there was one negative review mentioning inaccuracies in the AI functionality.
Highlights
Review RSS Feed
All reviews
May 5, 2026
I've been using the app for quite a while now and find it very useful to gather up-to-date feedback from customers. The support is excellent too.
April 27, 2026
We have used Zigpoll for a number of years and thing it's a great little app to conduct surveys. If we ever have a question or issue, we have contacted their customer support and they always have provided excellent customer care and solutions. Thanks Zigpoll team, it shows you really care about your customers. Kindly, John from Good Morning Snore Solution (MPowrx)
April 27, 2026
Required some assistance and received help the same day in order to make sure things were working properly. Sometimes in other apps I receive help within 2 or more days. This was a nice difference.
April 23, 2026
I used zigpoll to send a surveys to customers, it went easy using their ai. Editting what the ai created was easy. the customer service department is very helpfull and not in rush like those of some other apps i used. I like that u can handle all kind of surveys from post-purchase pop-up to email survey and pre-exit survey, here in the same app.
April 20, 2026
Great app with excellent support! Zigpoll was super quick to set up and thanks to the ready-made templates I was able to launch my first surveys right away. The interface is intuitive and the setup process is straightforward. What really impressed me was the support: they responded incredibly fast and were able to answer all my questions and solve my issues quickly. That kind of hands-on support makes a huge difference as a small business owner. Highly recommended!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more