Zigpoll Customer Surveys
Post-purchase & on-site surveys for attribution, NPS, & more
Rating
5.0
feedback
494
chart
#14
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
9%
-
Less than a month
46%
-
Less than a year
38%
-
More than a year
6%
Reviews Summary
The reviews for the Zigpoll Shopify App are overwhelmingly positive, highlighting its ease of use, seamless integration, and excellent customer support. Users appreciate the app's ability to collect valuable customer data, customize surveys, and provide actionable insights. The founder, Jason, is praised for being responsive, helpful, and dedicated to improving the app based on user feedback. Some users mention the app's AI features for response analysis, auto-translation options, and the flexibility of the survey builder. However, a few users find the backend interface slightly unorganized and suggest improvements for a more modern and intuitive design.
Highlights
Review RSS Feed
All reviews
April 14, 2026
The AI is extremely inaccurate. So much that it's nearly useless. Don't include junk in the product.
Hi & Thanks for your review, I checked our logs and I don't see that you've ever reached out for support here. I am happy to help work with you to see how we can improve our AI analysis as well as suggest any edits which may make them more useful for your account. Please reach out to [email protected] and I will be happy to help ASAP via email or a 1-1 meeting.
April 13, 2026
Amazing platform and even better service. Highly recommend all stores to use Zigpoll, the insights is incredible. Easy to use – simply plug and play!
March 31, 2026
Best post purchase app. Full stop. Tried a bunch, this is the best - and has great customer support to top it off
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