Zigpoll Customer Surveys
Zigpoll Customer & Post Purchase Surveys - Shopify App Store
Rating
5.0
feedback
289
chart
#525
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June 27, 2024
This app has been very useful for our business. Easy to set up and I like the aesthetic. I was a little confused about the pricing and Jason responded to my inquiry immediately. He was very helpful and even offered to customize the app to meet our needs. I really like how AI summarizes the responses for you so you can see a common theme at a glance. I also love that it puts the responses by the customer's order. Very useful. All in all, highly recommend!
June 27, 2024
June 17, 2024
It's a good app, works well and Jason is here to help with anything you need. Recommend it.
June 14, 2024
The app looks complex at the start, but it became intuitive when given a little time. I was very pleased with an outcome. Here the biggest help was Jason from the support. Amazing response anytime of the day. Totally recommending!
June 8, 2024
I had a great experience with Zigpoll! I highly recommend it to anyone who needs a good polling solution. They are dedicated to making their customers happy and keep improving their platform. I'm very satisfied with my experience! The platform is super easy to use. Setting up polls was quick, and there are lots of options to customize them just how I wanted. The customer service is amazing!!! I had a minor issue because of my Shopify theme and in no time got 1-on-1 with Jason who was super friendly and really helpful. He answered my questions fast and gave me great tips to make my polls better. Thanx and cheers!
June 7, 2024
Super quick and easy to implement. I created surveys on all 5 of our brands within a matter of minutes!
June 7, 2024
SUPER THRILLED!!! Great app + incredible customer support. As a small business owner getting ready for a 2-day shopping event, this was exactly what I needed to set up a sweepstakes campaign. I needed that was easy to "turn on" and did not require any coding/changes to my custom Shopify theme. Jason (the founder) emailed me after my download and offered to answer any questions. The next day, he hopped on a zoom call to help me out. I'm thrilled with how it went. I got help FAST and now my day has gone from stress-level 8 to stress-level 3. I'm starting on the free plan and testing out various flows. I love that all features are available (rather than blocked by hefty pricing tiers). There's lots to love about Zigpoll. THANK YOU!
June 5, 2024
I really appreciate the ease of use to create different kind of survey that can be adapted to the brand
May 24, 2024
We have been very pleased with using the platform so far. It is extremely intuitive and easy for our entire team to use. We now rely solely on Zigpoll for sending surveys like NPS and pop-ups during the customer journey on our site. We requested some updates to better suit our business and client needs, and Jason has been incredibly helpful in implementing various updates. This demonstrates the company's commitment to evolving according to the needs of different clients! We highly recommend it.
May 21, 2024
Easy to use, quick support, much better pricing than KNO. All you'd need in a survey app!
May 21, 2024
We use the app on all our Shopify stores now to collect post purchase feedback and NPS score emails. We are just scratching the surface at this point. We had an issue with reaching the max number of emails we can send per month on one of the highest plans but Jason really helped us out during one our busiest times of the year by increasing our email send limit. We really appreciate that!
May 14, 2024
Jason (founder) has been extremely helpful with the setup, and the entire survey experience feels very premium compared to other apps!