Zigpoll Customer Surveys
Zigpoll Customer & Post Purchase Surveys - Shopify App Store
Rating
5.0
feedback
358
chart
#22
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Nov. 30, 2024
The app is great for customer feedback as a comprehensive survey solution that seamlessly integrates with our Shopify stores and other applications. It allows us to capture crucial insights through multiple touchpoints. It has a robust integration ecosystem and fast performance, enabling us to gather the zero-party data that we need. Their exceptional customer support team consistently goes above and beyond to ensure we maximize the platform's potential.
Nov. 28, 2024
App works exactly as described, the setup is simple and straight forward, the documentation for setup is also very complete. Jason was super responsive when we reached out with a quick question. I'd recommend this app to anyone!
Nov. 27, 2024
One of the hardest parts of marketing is attribution -- knowing if a channel works, and measuring exactly how well. Thanks to Zigpoll we're developing a better idea of how to find our target audience, and some of the survey answers surprise us. For example some customers link directly to places they heard about TRMNL, that we would have never learned about otherwise. Use Zigpoll to do better marketing!
Nov. 27, 2024
Great app for customer surveys - easy to setup and use. Support has also been helpful and responsive when I needed it.
Nov. 27, 2024
Great app, and best support. Very easy to use and great results. We started getting feedback from first order after installation. The monthly recap of the answers it is an amazing feature! 100% recommended
Nov. 25, 2024
Love it. It was super easy to install and easy to configure. The support is great, quick, and responsive as well. I was actually impressed with how many responses we get. Thanks Zig!
Nov. 19, 2024
非常实用的一款应用，很好地解决了我们公司在用户研究方面的遇到的困难，传统的邮件问卷方式回复率极低，且生命周期有限，zigpoll的购后调研回收率很高，让我们能够从购后调研中得知用户的需求点在哪里，并针对性地改进我们的营销方案和产品设计，非常有帮助！
Nov. 18, 2024
The customer service is top-notch. Just had a 30 min video call with Jason who walked me through setting up a poll to meet our company's specific needs. It's exactly what we were looking for and didn't think we'd be able to achieve. The ability to drill down with this app is impressive and we are really looking forward to seeing what we can do with it. Super impressed.
Nov. 14, 2024
Nov. 13, 2024
Seems to be doing everything I need. Without much efforts. The team is super reactive, and takes (good) improvement suggestions into account very fast. We tested a number of survey tools and this is the one we will adopt!
Nov. 7, 2024
Really great app and the support is top notch - Jason was super helpful whilst figuring out our NPS survey.
Oct. 27, 2024
I've been using this app for quite a while a now, and I have to say that it's definitely the best survey app out there for this price.
Oct. 18, 2024
Absolutely love this app! It's incredibly user-friendly—setting up surveys takes just minutes, and everything runs super fast. You don't need any coding skills to get started, which is a huge plus. The analytics and charts are top-notch, making it easy to visualize your survey data. I especially appreciate how seamlessly it integrates responses into Shopify Orders and Customer Records. The support is AMAZING too! Whenever I had questions, I received quick and helpful responses. There are so many more features to discover, making this app a must-have for anyone looking to enhance their customer insights. Highly recommend installing it today!
Oct. 18, 2024
So far this app has been excellent and the support is even better. i first used the app to see where the people came from that were purchasing which helped me realize my Facebook ads weren't as successful as Facebooks data might have you believe. I am now using it to ask customers who are abandoning their carts what stopped them from purchasing. this app if use correctly could have some real horsepower.
Oct. 17, 2024
This app will give you instant access to more insights into your customers behavior. It is easy to implement and we already got very useful insights utilizing the post purchase & exit intent surveys. The support team is super responsive and resolved our inquiries while setting up the app quickly. Fully recommend!