Lillian Gray London review for Zigpoll Customer Surveys

April 28, 2020

Ok, this is the best survey widget (with a free plan at least) that I was able to find on the app store at the moment. It lets you do everything from something as simple as a popup widget to gauge customer interest in a few clicks, to getting longer answers in detailed forms (customizable), allowing to capture customer's contact details to make communication work both ways. There are also multiple options to configure the widget both from a visual aspect standpoint and also from a displaying behaviour one (url based display, delayed display, auto open, exit intent (which I haven't tested), etc). This can easily be configured to be highly unobtrusive for the customer, requiring very little effort from his/her part to give feedback, thus making feedback more likely. I have just installed this, so will come back with more information as time passes, but I am impressed. I almost missed it as it only had 10 reviews, but this is a very good product. Highly recommend