Zigpoll Customer Surveys

May 24, 2024

We have been very pleased with using the platform so far. It is extremely intuitive and easy for our entire team to use. We now rely solely on Zigpoll for sending surveys like NPS and pop-ups during the customer journey on our site. We requested some updates to better suit our business and client needs, and Jason has been incredibly helpful in implementing various updates. This demonstrates the company's commitment to evolving according to the needs of different clients! We highly recommend it.

May 21, 2024

We use the app on all our Shopify stores now to collect post purchase feedback and NPS score emails. We are just scratching the surface at this point. We had an issue with reaching the max number of emails we can send per month on one of the highest plans but Jason really helped us out during one our busiest times of the year by increasing our email send limit. We really appreciate that!

May 14, 2024

Jason (founder) has been extremely helpful with the setup, and the entire survey experience feels very premium compared to other apps!

May 7, 2024

Awesome app, user-friendly, and great customer service. Willing to jump on a call to walk you through the platform and continually developing the features. Free to get started, jump on board

May 3, 2024

Amazing app! Customer service was excellent. They were very fast in coming back to me with my query, thanks again Jason! I would highly recommend it.

May 2, 2024

The first Survey was so easy to create, and it worked!! Exactly as I hoped it would. It delivered the outcomes we expected too. We had one issue (user error, not app related), and the response from the help team was exceptional. They followed up a few days later, too. In a world full of monologues, having meaningful dialogue is unexpected.

April 24, 2024

Unbelievably good customer service (replied to me in about 5 minutes), complete with Loom videos. I can't recommend these guys enough. The app is great too, very easy to use and very useful for Paid Traffic attribution.

April 21, 2024

Once you get the hang of it, it's very helpful. Any confusion though, the staff is more than happy to help. Thank you!

April 19, 2024

Absolute game changer this application. You gain so much knowledge about your customer especially the survey on the thank you page (+70% completion rate). Next to that I would like to mention that Jason, who happens to be the founder, his support is exemplary. Quick and detailed responses who get you onboarded fast! I would recommend this app to anyone who seeks deeper knowledge of their customers. Ps Many apps slow do your store which I did not notice with this app

April 17, 2024

It does what I need it to link in with orders and customers. I've needed support twice now to ask if I can do certain things and both times received excellent help. I do know I'm only using part of it's function too.

April 16, 2024

Extremely customizable and the very best support team! Quick responses every time and they've helped us customize it perfectly for what we need. The insights are actionable and the interface is very intuitive.

April 16, 2024

Fantastic customer service. I sent an email request about updating legacy APIs and received an immediate response helping me resolve the request.

April 15, 2024

Zigpoll can be really powerful in terms of attribution if you know how to use it well. Jason is a really helpful guy!

April 14, 2024

This app is exactly what we were looking for; we love the flexibility in how we can deliver surveys, the user interface to build them is also great and super easy to use. The customer service is also top-notch as well!

April 12, 2024

Wow such an amazing app! So many useful features, The set up is so easy to use. I totally recommend it!

April 4, 2024

Zigpoll works really well for our use cases, and the founder spent a ton of time helping us fix a Google Analytics integration. I highly recommend Zigpoll!

April 4, 2024

Jason was super helpful getting us started, and we have gotten a lot of great customer feedback in just over a month of use. This will be a staple of our shopping experience for a long time to come.

March 31, 2024

I recently added the the app, and so far I am enjoying it! It's fairly easy, I love the analytics, and it has many options for surveys to use. I wanted to try doing a survey a little different than I've done my others, so reached out to customer service. Jason reached out to me quickly, and helped me with the multitude of questions I had for him. He made sure he understood what I was asking in order to properly help me, and I truly appreciated it. Would I recommend.... absolutely! And thanks again, Jason! You're awesome.

March 27, 2024

March 26, 2024

A very comprehensive and flexible app. Really well implemented, easy to understand, with lots of options and first-class support! I had a specific question and was helped within a few minutes. Another issue was also solved directly within a very short time. Super friendly team!