All reviews

Rating Breakdown

  • 5
    98% (326 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 27, 2022

We used this app on our business site, and they nailed everything we needed. Everything can be customized as we like, and the free plan is fantastic! Not only that, but the customer service is incredible. We received a quick response to any inquiry. Highly recommended!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2022

推薦這款APP!雖然介面和客服是英文。但裡面有中文翻譯界面,所以中文網站仍可適用這款APP。功能齊全、介面乾淨易懂,也可從免費的版本開始試用。另外,除了在指定網址pop up出現問券視窗外,也能只設定連結選項,EDM給你的消費者;填寫UX也是很棒的

Using app

3 months

Total reviews

7

Average rating

3.9

5 / 5 Share

June 20, 2022

Excellent customer service. This is my second time reaching out and I have received quality help each time. Thanks Jason!

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2022

Easy to set up, very helpful templates, great report functionality. Can definitely recommend this app. And James Zigelbaum from the customer service team was so quick and competent when helping me out with a couple of issues. Thank you!

Using app

About 1 year

Total reviews

15

Average rating

4.7

5 / 5 Share

June 1, 2022

They got excellent customer service. There was an issue about showing different polls on different pages. They fixed it for us and told us how they did it. Most importantly, this app funtions well!

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 18, 2022

This app has the best customer service I've ever experienced!! Truly!! I'm not the best with tech stuff I'm a maker...but JSN walked me through everything and really went about and beyond to show me how this app could really work for my store. Thank you for caring so much about customer service!!

Using app

6 months

Total reviews

3

Average rating

3.0

5 / 5 Share

May 17, 2022

Very helpful insights on where to focus our resources! Very easy to install and get up and running. Thanks Zigpoll

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2022

This app blows surveymonkey out of the water! you can use all the features and test to see what works out for you right at the start. the limits are much more friendly on the free account. tech support is amazing if you are having issues or questions with your polls. This integrates with shopify so you can have certain events from shopify trigger polls. I am using the after 11 days email the poll to my customer to get a post installation survey. I am using 24 hours after a cart is abandoned email the person for a poll why they abandoned. As a seller you need to know these things to be able to fix issues and most customers will not contact you but they will take a quick anonymous poll. The polls are great to setup. i wish i had found this before testing surveymonkey as they let you get 10 results. if you want to see more you have to pay a minumum of 55$ just to see your poll results. With zigpoll the fees are super reasonable and it costs you little to nothing to test it out with your customers.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2022

I really like using this app. It meets all the needs of my company. It is one of the best apps out there to collect data from customers.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2022

Traffic app that allows us to ask questions of our customers without risking the sale. Great customer service too.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 13, 2022

The only pop up/poll app to consider. I've tried them all and this one is by far the winner. Had a feature request and it was completed and live within 24 hours. Truly amazed. Thanks Jason!

Using app

Over 1 year

Total reviews

7

Average rating

4.6

5 / 5 Share

April 18, 2022

I'm just getting started & very impressed with how easily & quick Jason set it up for my business. I'm so excited how he has it at my website, as well as being able to send the link out with my newsletter. I love it! Update on 4/18/2022, already getting several submissions on what clients & potential clients would like to see more of at my website!!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 10, 2022

Incredible App, which has solved all our business needs! Futhermore their customer service is simply exceptional.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2022

Just started working with this app, and so far it's doing everything I expected it to do. It helps me get input from my webshop-vistors. Jason also responds very quickly to support questions and will help you solve any issue - if an issue occurs.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2022

Smooth and intuitive application and great customer service! It is completely customisable and extremely easy to work with.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

Apps works out of the box. That's very nice. Defaults templates are helpful and easy to edit. It also looks very nice.

Using app

6 months

Total reviews

18

Average rating

4.6

5 / 5 Share

April 4, 2022

We were looking for a simple & robust website polling tool and Zigpoll was perfect for that. Functionally it works well - has site/audience targeting & poll design customisation, allows switching between multiple Shopify stores on the interface, language localisation, and poll results exports. The team was very responsive, open to taking in & implementing key feature requests, & pricing is very reasonable too.

Using app

About 2 months

Total reviews

12

Average rating

4.7

5 / 5 Share

March 28, 2022

Zigpoll has allowed me to implement nice, clean, fast and easy-to-set up post-purchase surveys. Great app and very good developer.

Using app

10 days

Total reviews

6

Average rating

3.7

5 / 5 Share

March 24, 2022

I just setup this app yesterday. It was super easy to figure out. I set up a quick survey to see how my users navigated the website, and gave them a discount code for filling out the survey. Then today I set up an email collection. Integration with MailChimp was as easy as copying my API key from Mailchimp and pasting it into a field in the Zigpoll settings area. I'm currently using 2 other methods of collecting user data or having engagement. I think I really like Zigpoll better than either of the others. The user interface is pretty easy to figure out and if you are at a loss of what to do, the examples on the Zigpoll website will surely get you pointed in the right direction.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2022

Just getting started with this but setting up several polls was easy enough and Jason, the developer, is great! Very personable and reached out with one-on-one support and suggestions! Impressive.

Using app

Over 1 year

Total reviews

2

Average rating

4.5