Zigpoll Customer Surveys
Post-purchase & on-site surveys for attribution, NPS, & more
Rating
5.0
feedback
473
chart
#11
All reviews
Review RSS Feed
Jan. 31, 2024
Its early, but so far so good! Opens up a whole new world for me in terms of our Voice of the Customer Program/strategy.
Jan. 31, 2024
Easy integration to website with ability to specify pages which survey appears.
Nov. 30, 2025
I needed a post purchase survey. I’m not technical at all so asked support for help. An almost immediate response by Jason and it’s all set up! 10/10 for customer support with this company. Thank you. Update: Nov 2025, I had an issue with my store, (no fault of the app itself) and again Jason has gone above and beyond to fix my issue. The support that comes with this app is second to none! So happy I chose Zigpoll. Thank you very much.
Jan. 26, 2024
Zigpoll is easy to use and very intuitive, keeping the user experience in mind. Jason, the founder of Zigpoll, is also very helpful and answered my questions quickly even though I am on the free plan. Would recommend this for anyone looking to setup surveys on their store!
Jan. 26, 2024
Beautiful, fast and clean interface with an incredible set of features at an amazing price. What more could you want? Great support that goes above and beyond when you have a question - they've got that too! Best survey app we've used!
Jan. 26, 2024
Excellent support through video calls and emails, with quick responses. Love the integration with Shopify customer accounts. Brilliant!
Jan. 22, 2024
I have had Zigpoll installed for about two months now, and I have been getting really useful information back from our customers. The information has enabled us to improve our offering, our product page, and other elements to our service. The support is great too, with real people to communicate with.
Jan. 22, 2024
I hardly got post purchase responses. Then I installed Zigpoll and reached my limit in less than a month! Highly recommend, fantastic to get customer purchasing insights in real time.
Jan. 6, 2024
Been using the app for a couple of months now and loving it! It is helping me better understand the type of customer I have. I have been using it to determine the typical customer for my business but what this app has shown me is that I have different customers for different products. So now for my advertising, I am targeting specific audiences with specific products because Zigpoll has shown me that's what that type of customer is buying.
Jan. 2, 2024
Zigpoll has been great in helping us run our post-purchase survey, and Jason's support has been excellent. Had an issue with editing a live survey and some data loss, and Jason was able to push through an update and resolve our issue in just a couple of days. Very much appreciated the quick turnaround and the attentive customer service!
Dec. 30, 2023
whaou whaou whaou ! I am using it for a couple of days now, and I have to say that it is brilliant. Easy to set up and understand and so powerful. You really thought about any aspect of your app to make it super efficiency such as the insights and the fact that you can use a link to send this survey. A huge thanks to the developer team for this brilliant app !
Dec. 18, 2023
Very powerful and useful app. I like the way it integrates directly with Shopify, but at the same time you can run a survey outside of Shopify which I did for a post abandoned checkout survey. I got excellent quick support from Jason in setting up my surveys. On top of this, the pricing is very reasonable.
Dec. 15, 2023
Small independent studio's work, very nice ux in Survey, but the UX in the "Account - Metrics" needs to improve. there is some small bug but its bearable in Survey.
Dec. 5, 2023
Writing this review to highlight the amazing customer support. I had an issue and i contacted Zigpoll. Within 5 minutes my problem was solved by Jason. Very happy with this app
Dec. 4, 2023
It integrated perfectly straight off the gate and customers actually use it! Amazing app and support team.
Nov. 29, 2023
I've been using this for about 2 months. It was easy to set up and I'm using this for post-purchase feedback and collecting newsletter signups. Great that it has controls for limiting the number of times a user sees the same survey, and lots of other settings that let me limit the intrusiveness for our customer. Had a question about the mailchimp integration and got an answer right away. Very satisfied so far!