Zigpoll Customer Surveys

Nov. 24, 2023

We were using a different system for a post purchase attribution survey and got almost no responses, and the second we installed Zigpoll, customers started using the survey. Now about 40% of people respond, which is wild. It does have a lot of flexibility in how you can customize it, so that's good too. The only downside is that the UX/UI internally is really confusing.

Nov. 22, 2023

Amazing app, highly recommend! Incredible support too :)

Nov. 21, 2023

One of the best apps I've ever used on Shopify. Really easy to get to grips with, super easy to implement with the website and not just a shoddy pop up. Looks great, fab work, guys.

Nov. 16, 2023

Awesome app! It has exceeded our expectations! Excellent and extremely helpful support!

Nov. 14, 2023

This app has been super great to use and support has consistently gone above and beyond! 5+ stars for sure!

Nov. 10, 2023

This app is lovely- it took me some trial and error to get it up and running but I am really happy with my results. I know I have only scratched the surface of its capabilities and I am excited to continue utilizing it! I have also experienced stellar customer service. Totally above and beyond! Highly recommend!

Nov. 9, 2023

it's awesome!!!!

Nov. 9, 2023

oh wow, this was so easy to install and works great within shopify. the app helps us incredibly in gathering information about the behaviour and wishes of our customers. Jason's support is super fast and the app is very intuitive to use. THANK YOU

Oct. 25, 2023

So far so good! Both out-of-the-box surveys are great: Post purchase was what I was looking for and then the abandoned checkout is very useful. UI can feel a bit cluttered, but you get used to it quickly. I couldn't find one setting, so reached out to support and they were very helpful and helped me solve it very quickly!

Oct. 24, 2023

Set up was relatively easy along with reporting. The support (Jason) is top notch. Fast to respond and has helped us with any roadblocks we hit during our learning curve.

Sept. 26, 2023

Love using this app for simple, to the point polls! There are so many options to choose from, and while they are a little overwhelming at first, getting up and running is easy. There are some caveats with mobile on some options to be aware of, but overall this app fits our needs perfectly.

Sept. 26, 2023

As a small business, we love Zigpoll; it boasts remarkable user-friendliness, and the customer service is truly exceptional. We proposed a (minor) update to enhance the user experience, and Jason successfully executed it within a matter of hours. This level of responsiveness is truly remarkable and unheard of! Moreover, it's fantastic for gaining insights into where our customers are discovering us and understanding their skin types. 10/10, highly recommend.

Sept. 25, 2023

We love Zigpoll. It gives us fast insight into how our customers feel about the products and our website, so we can act quick to resolve issues or improve our site and offerings.

Sept. 22, 2023

I recently had the opportunity to use Zigpoll for creating our customer post purchase surveys, and I must say I was quite impressed with the platform. Zigpoll offers a straightforward and user-friendly experience that makes survey creation a breeze. One of the standout features of Zigpoll is its intuitive interface. Even if you're not tech-savvy, you'll find it easy to navigate through the platform. Creating, designing, and customizing surveys is a straightforward process, and I was able to get my survey up and running in no time.

Sept. 15, 2023

It worked perfectly as per my need. We can add logics for the slides and many more things

Sept. 8, 2023

Great app and very simple to use with the right amount of analytics and A.I. driven insights. Incredible support as well, thank you Jason!

Sept. 8, 2023

Customer service reps are always really clear in their responses. I typically don't have to do any back and forth.

Sept. 7, 2023

Surveys are highly and easily customizable, they integrate seamlessly with Shopify, and the support team is there when you need them. Huge upgrade for us vs trying to integrate an external survey platform (like we were doing previously).

Sept. 5, 2023

Customer service has gotten back to us incredibly fast (1-2 hours) any time we needed help. The free plan is amazing for getting set up and knowing if ZigPoll is the right fit. I love that we can put a widget or embed link on any page of our website as well as the easy integration with the Shopify order confirmation page.

Aug. 30, 2023

Outstanding customer service from Jason. Helped us to configure the app to exactly what we wanted. Excited now to get some great quality insights!