All reviews

Rating Breakdown

  • 5
    98% (444 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 94% (426)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 26, 2023

Haven't spend enough time with the app itself to determine if it's good (on first glance really no complains though), but I did have a great experience with their customer service. Fast, to the point and kind. Were able to solve my problem within 24 hours.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Very useful insights :) We like especially the automatic analysis of the answers. Also the customer support has been very helpful and kind.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 13, 2023

Amazing app, the features are incredible and far above any other survey app I have used. I think this is more than just a survey app. There are so many use cases for it; it's actually pretty remarkable. You can tell a lot of time and effort went into it. Highly recommended!

Using app

About 10 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2023

Have used the app for a few days now. Great app: no steep learning curve, fast support, easy setup and good looking. What else do you want? oh yes! it's free for starters like me.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 20, 2023

Highly customisable with lots of great features. The support I requested was also very quick and helpful.

Using app

3 days

Total reviews

17

Average rating

5.0

5 / 5 Share

April 19, 2023

Been using the free plan for a few months and about to upgrade. Great app and super helpful support staff. Five Stars

Using app

4 months

Total reviews

13

Average rating

4.6

5 / 5 Share

April 18, 2023

Not only is the app user friendly with fantastic functionality, but the different pricing tiers make sense. Better than all that though is the practically immediate and thorough customer service. Couldn't recommend this app more, absolutely try it before anything else.

Using app

21 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 7, 2023

Very happy with the choice to use Zigpoll in our Shopify store. Does everything we need. Easy to set up and works perfectly. For a much lower price than comparable apps. Highly recommend this app!

Store

CYCLITE

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 27, 2023

Great experience right off the bat. I'm not advanced with website development and needed a little help. They were quick, pleasant, and very helpful. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

Just top-notch service from this dev! We installed the app, and it can be a bit daunting. There are tons of options and features. We needed help getting our first few polls up and running, so we reached out and had answers within minutes.

Using app

1 day

Total reviews

19

Average rating

5.0

5 / 5 Share

March 13, 2023

I commend the Zigpoll team for their excellent customer service. I emailed Zigpoll and they got back to me right away! We appreciate that so much.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2023

The app worked right off the bat and we received positive feedback and helpful information from a customer within the same hour. Very well worth it! Jason reached out to me right away to make sure that it was set up properly.

Using app

About 23 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

March 6, 2023

Excellent and Quick customer service. No problems installing or using this app. Been using it for a while now and its a great way to find out any friction points your customers might be experiencing & extra data always helps what,s working and what,s not. Great value for money IMO. Cheers Cameron

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2023

AMAZINGLY helpful app! I'm using it after purchase to see where my customers came from and for abandoned carts to see why they didn't purchase and nurture them back to the sale. Can't recommend it highly enough!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Incredible experience with Zigpoll. I was able to easily access personal time with the founder who was incredibly thoughtful and happy to help make sure our store received the most possible benefit from their software. If you're reading this, you're wasting your time: by now, you could be already Zigpolling your way to the future!

Store

allways

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

customers seem to write very in depth reviews in addition to answering the survery. Its very helpful to see where we can and should invest more in

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

Needs a bit of time to understand how the poll works as it is really complete and detailed, but the installation was really plug & play! Everything is working well and the support team has been super reactive with our requests.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

Product is exactly what we were looking for, the post-purchase survey in particular. Customer service is TOP-NOTCH!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

We have been looking for a post purchase survey for awhile. So happy we chose zigpoll. Not only did the survey meet all of our needs but we received instant guidance along the way to make sure it met all of our goals!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Who doesn't want a dialog with their customers? Find out when they are happy, annoyed, or just needing a little more help with Zigpoll. We use it to get customer feedback and then construct automated engagements with them. The app is very flexible, with timing and display options that just work like the customer wants.

Using app

6 days

Total reviews

1

Average rating

5.0