Zigpoll Customer Surveys for Shopify

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more
Rating
5.0
Feedback
517
Reviews
Chart
#98
Shopify

All reviews

5 / 5 Share
Feb. 24, 2024

This app has been awesome for customer discovery and has helped provide insight into our business. Also Jason has been extremely helpful and very quick to help with any question or issue.

Store Using app Total reviews Average rating
Dapper Xpressions 14 days 3 5.0
5 / 5 Share
Feb. 19, 2024

Super outil pour recolter des informations Utilisation simple et efficace Propose beaucoup d'options pour s'adapter à toutes les utilisations. Je recommande

Store Using app Total reviews Average rating
Draeger Paris About 1 month 5 5.0
5 / 5 Share
Feb. 18, 2024

I was looking for an app to create a longer survey. The questions were fully customizable. They call each question a "slide" & you can choose from multiple formats - numbers, sliders, single choice, multiple choice, binary, short answer, long answer & a lot I haven't used yet. There's conditional logic (also haven't used). Really there was nothing that I wanted that I couldn't find, which I am finding unusual. There's also a choice for the survey to just be a link which was very helpful to me at the moment while I switch my web site from a different platform to Shopify. I also had a question (on a Sunday) & Jason from Zigpoll got back to me immediately with the answer I needed. Highly recommend this app.

Store Using app Total reviews Average rating
Jenny G's Art Supply 2 days 2 3.0
5 / 5 Share
April 6, 2026

Great App! Super simple and nice interface and amazing support! 5/5

Store Using app Total reviews Average rating
BodyTrainer CL Over 2 years 1 5.0
5 / 5 Share
Feb. 12, 2024

Zigpoll delivers, both in terms of the app itself, and their customer support. The app is easy to use and works out of the box. The support from Zigpoll team is exceptional, professional and fast. Highly recommended.

Store Using app Total reviews Average rating
5 / 5 Share
Feb. 4, 2024

I just love Zigpoll Customer Surveys. A lot of great features, but really key for me is the easy internationalization, ability to run & target several different surveys, and the ease of pushing data into other tools for segmentation.

Store Using app Total reviews Average rating
pawital 3 months 4 5.0
5 / 5 Share
Feb. 3, 2024

Excellent app, easy to install and use, captures very valuable information from customers at checkout to help improve store. Highly recommend.

Store Using app Total reviews Average rating
Tuhi Stationery Ltd 4 months 8 3.3
5 / 5 Share
Jan. 31, 2024

Its early, but so far so good! Opens up a whole new world for me in terms of our Voice of the Customer Program/strategy.

Store Using app Total reviews Average rating
Wynwood Dog Food Co. 26 days 4 4.0
5 / 5 Share
Jan. 31, 2024

Easy integration to website with ability to specify pages which survey appears.

Store Using app Total reviews Average rating
Equine Balanced Support 3 months 4 5.0
5 / 5 Share
Jan. 31, 2024

Good app, fast support. Would recommend

Store Using app Total reviews Average rating
DREAMS OF SOCIETY About 15 hours 3 5.0
5 / 5 Share
Nov. 30, 2025

I needed a post purchase survey. I’m not technical at all so asked support for help. An almost immediate response by Jason and it’s all set up! 10/10 for customer support with this company. Thank you. Update: Nov 2025, I had an issue with my store, (no fault of the app itself) and again Jason has gone above and beyond to fix my issue. The support that comes with this app is second to none! So happy I chose Zigpoll. Thank you very much.

Store Using app Total reviews Average rating
Londonland Designs Almost 2 years 12 5.0
5 / 5 Share
Jan. 26, 2024

Zigpoll is easy to use and very intuitive, keeping the user experience in mind. Jason, the founder of Zigpoll, is also very helpful and answered my questions quickly even though I am on the free plan. Would recommend this for anyone looking to setup surveys on their store!

Store Using app Total reviews Average rating
Carbyne Fitness About 19 hours 4 5.0
5 / 5 Share
Jan. 26, 2024

Beautiful, fast and clean interface with an incredible set of features at an amazing price. What more could you want? Great support that goes above and beyond when you have a question - they've got that too! Best survey app we've used!

Store Using app Total reviews Average rating
The Useless Pancreas About 1 month 15 5.0
5 / 5 Share
Jan. 26, 2024

Excellent support through video calls and emails, with quick responses. Love the integration with Shopify customer accounts. Brilliant!

Store Using app Total reviews Average rating
McCartans Pharmacy 1 day 2 5.0
5 / 5 Share
Jan. 22, 2024

I have had Zigpoll installed for about two months now, and I have been getting really useful information back from our customers. The information has enabled us to improve our offering, our product page, and other elements to our service. The support is great too, with real people to communicate with.

Store Using app Total reviews Average rating
Gorgeous Alpacas 3 months 8 5.0
5 / 5 Share
Jan. 22, 2024

I hardly got post purchase responses. Then I installed Zigpoll and reached my limit in less than a month! Highly recommend, fantastic to get customer purchasing insights in real time.

Store Using app Total reviews Average rating
Apothecary & me 26 days 19 4.9
5 / 5 Share
Jan. 6, 2024

Been using the app for a couple of months now and loving it! It is helping me better understand the type of customer I have. I have been using it to determine the typical customer for my business but what this app has shown me is that I have different customers for different products. So now for my advertising, I am targeting specific audiences with specific products because Zigpoll has shown me that's what that type of customer is buying.

Store Using app Total reviews Average rating
GND Fitness 19 days 8 5.0
5 / 5 Share
Jan. 3, 2024

Thanks to Jason for being so responsive and helpful - great app!

Store Using app Total reviews Average rating
Aussie Pharma Direct About 2 months 12 4.7
5 / 5 Share
Jan. 2, 2024

Zigpoll has been great in helping us run our post-purchase survey, and Jason's support has been excellent. Had an issue with editing a live survey and some data loss, and Jason was able to push through an update and resolve our issue in just a couple of days. Very much appreciated the quick turnaround and the attentive customer service!

Store Using app Total reviews Average rating
Dr. Motion 7 days 2 5.0
5 / 5 Share
Dec. 30, 2023

whaou whaou whaou ! I am using it for a couple of days now, and I have to say that it is brilliant. Easy to set up and understand and so powerful. You really thought about any aspect of your app to make it super efficiency such as the insights and the fact that you can use a link to send this survey. A huge thanks to the developer team for this brilliant app !

Store Using app Total reviews Average rating
MyLittleVendome 3 days 6 4.5
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