Zigpoll Customer Surveys
Zigpoll Customer & Post Purchase Surveys - Shopify App Store
Rating
5.0
feedback
452
chart
#12
All reviews
April 6, 2022
Apps works out of the box. That's very nice. Defaults templates are helpful and easy to edit. It also looks very nice.
April 4, 2022
We were looking for a simple & robust website polling tool and Zigpoll was perfect for that. Functionally it works well - has site/audience targeting & poll design customisation, allows switching between multiple Shopify stores on the interface, language localisation, and poll results exports. The team was very responsive, open to taking in & implementing key feature requests, & pricing is very reasonable too.
March 28, 2022
Zigpoll has allowed me to implement nice, clean, fast and easy-to-set up post-purchase surveys. Great app and very good developer.
March 24, 2022
I just setup this app yesterday. It was super easy to figure out. I set up a quick survey to see how my users navigated the website, and gave them a discount code for filling out the survey. Then today I set up an email collection. Integration with MailChimp was as easy as copying my API key from Mailchimp and pasting it into a field in the Zigpoll settings area. I'm currently using 2 other methods of collecting user data or having engagement. I think I really like Zigpoll better than either of the others. The user interface is pretty easy to figure out and if you are at a loss of what to do, the examples on the Zigpoll website will surely get you pointed in the right direction.
Aug. 11, 2023
Love, LOVE this app! It is very seamless and is just what we were looking for to gather information and get to know our customers better. We are pleased and surprised at how many people take the survey! It's great. Jason was very helpful in guiding us on how to best setup the app for our store. Highly recommend!
March 10, 2022
Affordable post-purchase survey app that gets the job done, looks great, and is easy to use. The team is very responsive and open to new feature suggestions.
March 10, 2022
If you want to get feedback from your customers Zigpoll is the perfect way to do it. The interface is clean and easy to use as the creator and the user. It is easy to theme all the elements to match your branding and most importantly it provides you with data on the back end so that you can gain more insights about your customers on top of the survey/poll questions. We used it to run a voting contest but I know there are many more ways to use Zigpoll in the future. Support for any problems was also fast and clear. Truly if you want a tool that helps you get survey data, polls, or user feedback from people coming to your site just install Zigpoll it is an amazing tool.
Feb. 21, 2022
The app is excellent, but the customer service is even better. Thank you, Jason, for your prompt response and actions! I only have positive things to say about this app! I like how the NPS survey appears on the post-purchase page, giving more people the opportunity to click on it and leave us a review.
Feb. 16, 2022
Works perfectly, easy to configure and Jason was very helpful by making sure the poll gets translated automatically! If any of you are looking for a multi lingual solution, you have it!
Feb. 8, 2022
We are just starting out and were looking for a survey app to collect feedback. Since nobody on our team has any deeper programming skills, we wanted something that is simple, easy to use, still offers lots of customization and first and foremost, that works. That's what Zigpoll is! The UI that let's you create your polls is super easy to grasp and we had our first poll up and running in 10 Minutes, no problems. Also, their customer support is great!
Feb. 2, 2022
Their customer support is amazing. I had an issue, got a response within an hour and they're building a feature to make it even better straight away. 100% recommend.
Oct. 23, 2023
Easy and inexpensive way to run a poll. Great tools to summarize. Excellent customer service.
Jan. 15, 2022
We used zigpoll to gather post purchase feedback. Not only is it one of the most cost effective options, the company is extremely responsive to suggestions and improving the product. Highly recommended.
Jan. 13, 2022
I have used this survey tool. It's really awesome and has all the necessary options to make your survey beautiful. It gets easily integrated with email marketing platforms and passes the data effectively.
Dec. 18, 2021
I used this app to create a survey within our website to collect information about our customer base. I like the format and the ease of use within the app and how smoothly it integrates within Shopify. So far out of 4 different survey applications, it has been the most customer-friendly app to use.
Nov. 17, 2021
Just installed this app with the free tier and we are already getting feedback from customers. Had a call with their team and got hands-on walk through for setting up a custom post-purchase experience. I can already tell we are going to keep this around and probably upgrade to the paid version.
Nov. 10, 2021
It was intuitive to sign up, offers an exit intent poll with a coupon at the end, and a great insight into our customers shopping experiences. Would recommend!
Oct. 29, 2021
We started with the free version but we got more responses than we expected. We decided to try another free survey, but we got no responses at all. We just upgraded. Zigpoll is worth the price!
Oct. 7, 2021
Very easy to download, set-up and launch. Their support is quick to respond and was able to quickly help configure our settings when we ran into complications with the desired set-up of our polls.
Aug. 18, 2021
This app has been perfect for our store! The team behind it are amazing people and they helped my store find the right plan. We've been using Zigpoll for a couple of months now and can't imagine what it would be like without it!