Zigpoll Customer Surveys
All reviews
Excellent support - blistering fast customer service who actually handles the small improvements suggested.
App is easy to use great to find out your customers needs/wants customer service is above 5 stars Would highly recommend the app!
I decided this morning I wanted to send a survey to some recent workshop attendees and Zigpoll made it very easy to create my survey slides and send out a quick survey! Jason and the team at Zigpoll were very quick to respond to my questions as well (within minutes!) and I can't wait to use Zigpoll to continue to grow our business and gain valuable customer feedback. Highly recommend!
Excellent app! Smooth, quick, well designed, great functionality, and well thought out. Very quick support too. Thanks guys!
I had used another survey app before and was hesitant to go all in with another, but I did anyway. The experience with Zigpoll was wonderful. I had an immediate issue soon after I sent out the survey and they were so quick to respond and remedy the situation that I only heard from a few customers about it being available. Top notch work guys. Would definitely recommend.
Measure what visitors (customers and not) think, about basically anything you want! This is a very useful app, with plenty of control as to what is asked, how frequently, and how (email, site widget, etc). It has a sensible configuration process where you create and order the questions, which is highly customizable. Ask for yes/no, +/-, multiple choice, long and short answer, responses. It's good to gather info! Very good, responsive support (I had a Q or two that wasn't covered in their FAQ).
Zigpoll is a fantastic tool for anyone navigating eCommerce and their brand into the turmoils of the first few months. Getting to product-market fit can be exhausting, and customer surveys are a great way to eliminate a lot of the guesswork by getting real feedback from real people exploring what you've created. The interface is fantastic, with seamless integrations, and Jason has been of great help in getting us started.
I use this app, and it's helped me understand my customers more. The tech support is really quick and friendly!
Customer support is responsive and helpful, and the product continues to improve and get better. Thanks!
I used this app to establish customer service surveys for my company. Being a person that struggles somewhat with super techy data, I asked for a lot of help and also a lot of questions. Jason Zigelbaum was absolutely fantastic!! He answered every question promptly and made it easy to understand and follow. If it was something he could do for me, he would tell me exactly what he needed and then would create exactly what I asked him for!! Best service I have received from any company in a long time!! Thank you, Jason! Thank you Zigpoll!
Très bonne application, avec beaucoup de paramètres. Peut être en traduite en multi-langue. Je recommande !
Awesome app and the customer service is impeccable. I use it for useful surveys for my e-commerce www.midnuances.com and it works seamlessly. I recommend it
Easy to use, amazing functionality with very responsive customer service! We switched over from Hotjar.
This app is amazing, they reached out as soon as I downloaded it and helped me through it. 100% Recommend this app.
Love it. The app was exactly what we needed for building customer surveys on our Shopify store. It's an extremely well thought out app with a regular flow of new useful features. Service was extremely responsive and helpful!
Great app and lots are offered for free. Plus really helpful support team members there to help. Thanks, Jason!
I've found the interface very easy to use with seamless integrations to popular apps including Klaviyo.
Great app and the support is amazing, helped us with any questions we've had, recommend it to anyone who wants to setup surveys on their store.
I used zigpoll to put a poll on my Shopify shop to ask customers what they'd like to see us make next. Customer service was excellent, and the results have been very helpful! I am on the free plan (free for 100 submissions), and as a note, each question answered is a submission, not each completed poll, so you may get to 100 faster than you'd think. Keep your poll short!
Using this app to conduct a pop-up survey, and it's been amazing so far with all the customization options and survey results dashboard. Customer service has also been really good with responding to questions quickly and making custom functions available (S/O to Jason!)
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