Zigpoll Customer Surveys

July 22, 2021

We're using Zigpoll since the last week. It is super useful, helpful, and interactive. The support team is very quick and resolutive. Thanks a lot guys.

June 9, 2021

I've used a number of survey/poll platforms over the years, and Zigpoll is the easiest to use, content looks great, and the customer service, if you need some help, is beyond world-class. You can't find a better app. Seriously!

April 20, 2021

I highly recommend this app. The backend is very intuitive, and the customer support is quick and professional. The app has all the funcionalities I expected, and has helped us to better understand our customer's needs. Thanks!

April 14, 2021

I really like the variety of different ways you can use the polls. And they look fun, not serious. Programming them is pretty intuitive, though I've had to reach out a couple of times, and they are quick to respond and stay with you until your issue is resolved. Definitely happy I am using this app!

March 25, 2021

Really useful app and really helpful, friendly customer service too. Im getting some fascinating customer feedback and it looks great too.

Feb. 9, 2021

This app works perfectly for our monthly website polls. We had some troubleshooting recently to do and we found the zipoll help very quickly and efficient in resolving our problem in no time at all. Would definitely recommend it.

Feb. 1, 2021

Just set up my first poll on my website and in an email to subscriber list. I love how simple and straightforward the experience is for my customers. While it was a tad bit complicated to set it up in the way I wanted, the customer support was excellent and more than made up for it.

Jan. 26, 2021

Excellent app and customer service. The user interface is really good and the team will help you through if you have any question for installing/ customizing the code somewhere on your website

Jan. 17, 2021

The Zigpoll app is perfect for short polls/surveys. But we're using the app for a 10-15 question survey, and it's working well. We like that it's integrated within our shop in Shopify - the fonts, colours are syncing with the look of our site. Also like the use of images within the survey. Customer service is quick to reply, friendly and helpful. Give it a go.

Oct. 13, 2020

Amazing and professional looking application. Really easy to use and the customer support is beyond fantastic. Would HIGHLY recommend to anyone who requires a poll.

Oct. 6, 2020

Great customer service! Willing to modify app to customer needs :-) Responds within 24-48 hours with always-positive response.

Sept. 15, 2020

ZigPoll goes WAY above and beyond expectations!!!! I've never experienced anything like it. He is lightning FAST in solving problems, coming up with solutions and helping me achieve my business goals. I didn't even realize I needed this tool until he helped me implement it for a particular experiment I'm conducting. Needless to say, I'm SOLD!!!!!

Aug. 25, 2020

This app has been wonderful! It has allowed us to poll our customers right on the website vs sending them to SurveyMonkey. The customer service is out of this world! Response time varies but twice now it has been within 2 hours!!

July 20, 2020

The app is fairly easy to use and shows really well on our website. The customer service is great! They are very responsive. Further suggestions for the app that the team is looking at: Deleting uncompleted responses and being able to add more customization to certain questions. Definitely recommend this app!

July 2, 2020

Really great app to get to know your customers Has features which can definitely improve conversion rates

June 10, 2020

I use this app for post purchase and other metadata information to learn more about our customers. This app does well and they have a very good support for any help that is needed.

June 10, 2020

This is a great app to gather customer intel. A lot of features for customizing polls to your needs. Easy to use and customer support is fantastic! This is a must have app.

April 21, 2020

A BRILLIANT app that does exactly what the description says! It’s a perfect tool for communicating with your customers and get valuable feedback. The design and customizable look of the polls are (in my opinion) top level and the customer support by Jason couldn't be better. Take a look in the example store to get ideas and judge for yourself. The Zigpoll app is GDPR compliant by a few clicks, but as an EU citizen I'm still waiting/hoping for Privacy Shield certification approval.

April 15, 2020

It's an incredible app. The UI is remarkable, and the data it brought me was invaluable! The paid plans are expensive but if you use it correctly it should pay for itself.

Feb. 19, 2020

We thought a survey could take our Shopify site to the next level of customer engagement. I couldn't figure out the programming language to get it to embed instead of being a popup. I wasn't optimistic due to some bad experiences contacting customer service via email on other websites (cue crickets here). But Zigpoll has been a whole different story! Jason responded within hours and several times back and forth as he shepherded me through the process and helped me get it just right. I've never created a website before and Zigpoll and Jason are making me feel like a pro! I couldn't be more enthusiastic in recommending this app.