Zigpoll Customer Surveys

AMAZINGLY helpful app! I'm using it after purchase to see where my customers came from and for abandoned carts to see why they didn't purchase and nurture them back to the sale. Can't recommend it highly enough!

Incredible experience with Zigpoll. I was able to easily access personal time with the founder who was incredibly thoughtful and happy to help make sure our store received the most possible benefit from their software. If you're reading this, you're wasting your time: by now, you could be already Zigpolling your way to the future!

customers seem to write very in depth reviews in addition to answering the survery. Its very helpful to see where we can and should invest more in

Needs a bit of time to understand how the poll works as it is really complete and detailed, but the installation was really plug & play! Everything is working well and the support team has been super reactive with our requests.

Product is exactly what we were looking for, the post-purchase survey in particular. Customer service is TOP-NOTCH!

We have been looking for a post purchase survey for awhile. So happy we chose zigpoll. Not only did the survey meet all of our needs but we received instant guidance along the way to make sure it met all of our goals!

Who doesn't want a dialog with their customers? Find out when they are happy, annoyed, or just needing a little more help with Zigpoll. We use it to get customer feedback and then construct automated engagements with them. The app is very flexible, with timing and display options that just work like the customer wants.

This app really made my day and its a life savior since its integrated with Shopify so you won't have to worry about this survey and responses related to whom? its features and options are super amazing and really fit my needs and business requirements.

This app compliments everything i was trying to accomplish with my store - overall very easy integration, fantastic functionality & unreal customer support. This is the definition of a 5 star app. Well done to the Zigpoll team for creating such a rewarding and valuable app.

I spent SO much time trying to get other apps to run an anonymous feedback survey on my store. With Zigpoll, I was able to get it up and running within 15 minutes! Cannot recommend this app and the support enough. Truly one of the best Shopify apps I've ever used.

Excellent support - blistering fast customer service who actually handles the small improvements suggested.

App is easy to use great to find out your customers needs/wants customer service is above 5 stars Would highly recommend the app!

I decided this morning I wanted to send a survey to some recent workshop attendees and Zigpoll made it very easy to create my survey slides and send out a quick survey! Jason and the team at Zigpoll were very quick to respond to my questions as well (within minutes!) and I can't wait to use Zigpoll to continue to grow our business and gain valuable customer feedback. Highly recommend!

Excellent app! Smooth, quick, well designed, great functionality, and well thought out. Very quick support too. Thanks guys!

I had used another survey app before and was hesitant to go all in with another, but I did anyway. The experience with Zigpoll was wonderful. I had an immediate issue soon after I sent out the survey and they were so quick to respond and remedy the situation that I only heard from a few customers about it being available. Top notch work guys. Would definitely recommend.

Measure what visitors (customers and not) think, about basically anything you want! This is a very useful app, with plenty of control as to what is asked, how frequently, and how (email, site widget, etc). It has a sensible configuration process where you create and order the questions, which is highly customizable. Ask for yes/no, +/-, multiple choice, long and short answer, responses. It's good to gather info! Very good, responsive support (I had a Q or two that wasn't covered in their FAQ).

Zigpoll is a fantastic tool for anyone navigating eCommerce and their brand into the turmoils of the first few months. Getting to product-market fit can be exhausting, and customer surveys are a great way to eliminate a lot of the guesswork by getting real feedback from real people exploring what you've created. The interface is fantastic, with seamless integrations, and Jason has been of great help in getting us started.

I use this app, and it's helped me understand my customers more. The tech support is really quick and friendly!

Customer support is responsive and helpful, and the product continues to improve and get better. Thanks!

I used this app to establish customer service surveys for my company. Being a person that struggles somewhat with super techy data, I asked for a lot of help and also a lot of questions. Jason Zigelbaum was absolutely fantastic!! He answered every question promptly and made it easy to understand and follow. If it was something he could do for me, he would tell me exactly what he needed and then would create exactly what I asked him for!! Best service I have received from any company in a long time!! Thank you, Jason! Thank you Zigpoll!