Zigpoll Customer Surveys for Shopify

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more
Rating
5.0
Feedback
516
Reviews
Chart
#98
Shopify

All reviews

5 / 5 Share
May 16, 2022

This app blows surveymonkey out of the water! you can use all the features and test to see what works out for you right at the start. the limits are much more friendly on the free account. tech support is amazing if you are having issues or questions with your polls. This integrates with shopify so you can have certain events from shopify trigger polls. I am using the after 11 days email the poll to my customer to get a post installation survey. I am using 24 hours after a cart is abandoned email the person for a poll why they abandoned. As a seller you need to know these things to be able to fix issues and most customers will not contact you but they will take a quick anonymous poll. The polls are great to setup. i wish i had found this before testing surveymonkey as they let you get 10 results. if you want to see more you have to pay a minumum of 55$ just to see your poll results. With zigpoll the fees are super reasonable and it costs you little to nothing to test it out with your customers.

Store Using app Total reviews Average rating
NearlyNewModels 3 days 3 5.0
5 / 5 Share
April 26, 2022

I really like using this app. It meets all the needs of my company. It is one of the best apps out there to collect data from customers.

Store Using app Total reviews Average rating
iWALKFree About 2 years 1 5.0
5 / 5 Share
April 17, 2022

Traffic app that allows us to ask questions of our customers without risking the sale. Great customer service too.

Store Using app Total reviews Average rating
Only Dining Chairs 16 days 8 5.0
5 / 5 Share
April 13, 2022

The only pop up/poll app to consider. I've tried them all and this one is by far the winner. Had a feature request and it was completed and live within 24 hours. Truly amazed. Thanks Jason!

Store Using app Total reviews Average rating
Really Cool Living 2 months 11 4.5
5 / 5 Share
April 18, 2022

I'm just getting started & very impressed with how easily & quick Jason set it up for my business. I'm so excited how he has it at my website, as well as being able to send the link out with my newsletter. I love it! Update on 4/18/2022, already getting several submissions on what clients & potential clients would like to see more of at my website!!

Store Using app Total reviews Average rating
Crystal’s Creations 5 days 5 5.0
5 / 5 Share
April 10, 2022

Incredible App, which has solved all our business needs! Futhermore their customer service is simply exceptional.

Store Using app Total reviews Average rating
Indulge in Beauty About 1 month 1 5.0
5 / 5 Share
April 6, 2022

Apps works out of the box. That's very nice. Defaults templates are helpful and easy to edit. It also looks very nice.

Store Using app Total reviews Average rating
Dutch Mud Men About 2 hours 18 4.6
5 / 5 Share
April 4, 2022

We were looking for a simple & robust website polling tool and Zigpoll was perfect for that. Functionally it works well - has site/audience targeting & poll design customisation, allows switching between multiple Shopify stores on the interface, language localisation, and poll results exports. The team was very responsive, open to taking in & implementing key feature requests, & pricing is very reasonable too.

Store Using app Total reviews Average rating
waterdrop® About 1 month 17 4.8
5 / 5 Share
March 28, 2022

Zigpoll has allowed me to implement nice, clean, fast and easy-to-set up post-purchase surveys. Great app and very good developer.

Store Using app Total reviews Average rating
Butter & Crust 10 days 6 3.7
5 / 5 Share
March 24, 2022

I just setup this app yesterday. It was super easy to figure out. I set up a quick survey to see how my users navigated the website, and gave them a discount code for filling out the survey. Then today I set up an email collection. Integration with MailChimp was as easy as copying my API key from Mailchimp and pasting it into a field in the Zigpoll settings area. I'm currently using 2 other methods of collecting user data or having engagement. I think I really like Zigpoll better than either of the others. The user interface is pretty easy to figure out and if you are at a loss of what to do, the examples on the Zigpoll website will surely get you pointed in the right direction.

Store Using app Total reviews Average rating
Linda West Cellos About 22 hours 4 5.0
5 / 5 Share
Aug. 11, 2023

Love, LOVE this app! It is very seamless and is just what we were looking for to gather information and get to know our customers better. We are pleased and surprised at how many people take the survey! It's great. Jason was very helpful in guiding us on how to best setup the app for our store. Highly recommend!

Store Using app Total reviews Average rating
ThumbPRO Over 1 year 35 4.7
5 / 5 Share
March 10, 2022

Affordable post-purchase survey app that gets the job done, looks great, and is easy to use. The team is very responsive and open to new feature suggestions.

Store Using app Total reviews Average rating
Slinger About 1 month 3 5.0
5 / 5 Share
March 10, 2022

If you want to get feedback from your customers Zigpoll is the perfect way to do it. The interface is clean and easy to use as the creator and the user. It is easy to theme all the elements to match your branding and most importantly it provides you with data on the back end so that you can gain more insights about your customers on top of the survey/poll questions. We used it to run a voting contest but I know there are many more ways to use Zigpoll in the future. Support for any problems was also fast and clear. Truly if you want a tool that helps you get survey data, polls, or user feedback from people coming to your site just install Zigpoll it is an amazing tool.

Store Using app Total reviews Average rating
Neptune Discs 17 days 1 5.0
5 / 5 Share
Feb. 21, 2022

The app is excellent, but the customer service is even better. Thank you, Jason, for your prompt response and actions! I only have positive things to say about this app! I like how the NPS survey appears on the post-purchase page, giving more people the opportunity to click on it and leave us a review.

Store Using app Total reviews Average rating
Empirical 11 days 3 5.0
5 / 5 Share
Feb. 16, 2022

Works perfectly, easy to configure and Jason was very helpful by making sure the poll gets translated automatically! If any of you are looking for a multi lingual solution, you have it!

Store Using app Total reviews Average rating
Babo Botanicals 28 days 5 5.0
5 / 5 Share
Feb. 8, 2022

We are just starting out and were looking for a survey app to collect feedback. Since nobody on our team has any deeper programming skills, we wanted something that is simple, easy to use, still offers lots of customization and first and foremost, that works. That's what Zigpoll is! The UI that let's you create your polls is super easy to grasp and we had our first poll up and running in 10 Minutes, no problems. Also, their customer support is great!

Store Using app Total reviews Average rating
okioki 15 days 4 5.0
5 / 5 Share
Feb. 2, 2022

Their customer support is amazing. I had an issue, got a response within an hour and they're building a feature to make it even better straight away. 100% recommend.

Store Using app Total reviews Average rating
BOAS 6 days 4 5.0
5 / 5 Share
Oct. 23, 2023

Easy and inexpensive way to run a poll. Great tools to summarize. Excellent customer service.

Store Using app Total reviews Average rating
Beau Ties of Vermont Almost 2 years 10 5.0
5 / 5 Share
Jan. 15, 2022

We used zigpoll to gather post purchase feedback. Not only is it one of the most cost effective options, the company is extremely responsive to suggestions and improving the product. Highly recommended.

Store Using app Total reviews Average rating
NakiNoku 3 days 1 5.0
5 / 5 Share
Jan. 13, 2022

I have used this survey tool. It's really awesome and has all the necessary options to make your survey beautiful. It gets easily integrated with email marketing platforms and passes the data effectively.

Store Using app Total reviews Average rating
ihfstores About 1 month 1 5.0
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