All reviews

Rating Breakdown

  • 5
    98% (465 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 94% (443)
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5 / 5 Share

Feb. 19, 2020

We thought a survey could take our Shopify site to the next level of customer engagement. I couldn't figure out the programming language to get it to embed instead of being a popup. I wasn't optimistic due to some bad experiences contacting customer service via email on other websites (cue crickets here). But Zigpoll has been a whole different story! Jason responded within hours and several times back and forth as he shepherded me through the process and helped me get it just right. I've never created a website before and Zigpoll and Jason are making me feel like a pro! I couldn't be more enthusiastic in recommending this app.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

After searching for some time to find a simple yet robust app to survey our customers at checkout, we discovered Zigpoll. It checked all our boxes: lots of great features, tons of options, flexibility and customizability, a nice default UI, support for multiple polls and surveys, unlimited questions, turnkey integration and deployment, and amazing support. Look no further. This app is a winner. Not to mention, it is the only one that allows you to hide questions.

Using app

8 days

Total reviews

10

Average rating

4.8

5 / 5 Share

Jan. 22, 2020

This app does exactly what I want it to and when I had a question, support responded within ONE HOUR. That's amazing. Thank you SO much for this absolutely brilliant app!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2019

We absolutely love this app. We were in search of an app that would allow us to engage our customers, this app does that and more. The support is second to none, Jason is absolutely amazing!

Using app

About 20 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 23, 2019

Super easy installation and responsive customer service. They guided me through how to set up my first poll and it's already captured over 500 emails and given me feedback on what features to build out next. You get a lot of milage out of the free plan so it's pretty much a no brainer. Great idea and a great app! Thanks!

Using app

31 minutes

Total reviews

2

Average rating

5.0