Zigpoll Customer Surveys for Shopify

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more
Rating
5.0
Feedback
506
Reviews
Chart
#104
Shopify

All reviews

5 / 5 Share
March 10, 2022

If you want to get feedback from your customers Zigpoll is the perfect way to do it. The interface is clean and easy to use as the creator and the user. It is easy to theme all the elements to match your branding and most importantly it provides you with data on the back end so that you can gain more insights about your customers on top of the survey/poll questions. We used it to run a voting contest but I know there are many more ways to use Zigpoll in the future. Support for any problems was also fast and clear. Truly if you want a tool that helps you get survey data, polls, or user feedback from people coming to your site just install Zigpoll it is an amazing tool.

Store Using app Total reviews Average rating
Neptune Discs 17 days 1 5.0
5 / 5 Share
Feb. 21, 2022

The app is excellent, but the customer service is even better. Thank you, Jason, for your prompt response and actions! I only have positive things to say about this app! I like how the NPS survey appears on the post-purchase page, giving more people the opportunity to click on it and leave us a review.

Store Using app Total reviews Average rating
Empirical 11 days 3 5.0
5 / 5 Share
Feb. 16, 2022

Works perfectly, easy to configure and Jason was very helpful by making sure the poll gets translated automatically! If any of you are looking for a multi lingual solution, you have it!

Store Using app Total reviews Average rating
Babo Botanicals 28 days 5 5.0
5 / 5 Share
Feb. 8, 2022

We are just starting out and were looking for a survey app to collect feedback. Since nobody on our team has any deeper programming skills, we wanted something that is simple, easy to use, still offers lots of customization and first and foremost, that works. That's what Zigpoll is! The UI that let's you create your polls is super easy to grasp and we had our first poll up and running in 10 Minutes, no problems. Also, their customer support is great!

Store Using app Total reviews Average rating
okioki 15 days 4 5.0
5 / 5 Share
Feb. 2, 2022

Their customer support is amazing. I had an issue, got a response within an hour and they're building a feature to make it even better straight away. 100% recommend.

Store Using app Total reviews Average rating
BOAS 6 days 5 5.0
5 / 5 Share
Oct. 23, 2023

Easy and inexpensive way to run a poll. Great tools to summarize. Excellent customer service.

Store Using app Total reviews Average rating
Beau Ties of Vermont Almost 2 years 11 5.0
5 / 5 Share
Jan. 26, 2022

This app is wonderful!! My conversion rates were dropping a bit, and I really wanted to know why. I searched for a simple and reliable survey app that I can easily integrate into my store. Zigpoll is it! There is a lot of easy customization options, including using your own branding for free, which is a huge selling point for me. It was easy and fun to set up, and looks lovely too. Thank you so much for offering this for shops ♥︎

Store Using app Total reviews Average rating
Rhi & D Dept About 2 hours 2 5.0
5 / 5 Share
Jan. 15, 2022

We used zigpoll to gather post purchase feedback. Not only is it one of the most cost effective options, the company is extremely responsive to suggestions and improving the product. Highly recommended.

Store Using app Total reviews Average rating
NakiNoku 3 days 1 5.0
5 / 5 Share
Jan. 13, 2022

I have used this survey tool. It's really awesome and has all the necessary options to make your survey beautiful. It gets easily integrated with email marketing platforms and passes the data effectively.

Store Using app Total reviews Average rating
ihfstores About 1 month 1 5.0
5 / 5 Share
Dec. 18, 2021

I used this app to create a survey within our website to collect information about our customer base. I like the format and the ease of use within the app and how smoothly it integrates within Shopify. So far out of 4 different survey applications, it has been the most customer-friendly app to use.

Store Using app Total reviews Average rating
Turtle Central Gift Shop About 22 hours 4 4.3
5 / 5 Share
Dec. 7, 2021

The app is very useful for holistic attribution tracking especially since new privacy laws. Very responsive support and quick to implement user feedback with the app.

Store Using app Total reviews Average rating
Oia Skin 21 days 3 5.0
5 / 5 Share
Nov. 17, 2021

Just installed this app with the free tier and we are already getting feedback from customers. Had a call with their team and got hands-on walk through for setting up a custom post-purchase experience. I can already tell we are going to keep this around and probably upgrade to the paid version.

Store Using app Total reviews Average rating
Philosophie 2 days 4 5.0
5 / 5 Share
Oct. 29, 2021

We started with the free version but we got more responses than we expected. We decided to try another free survey, but we got no responses at all. We just upgraded. Zigpoll is worth the price!

Store Using app Total reviews Average rating
Skineez® 3 months 5 4.2
5 / 5 Share
Oct. 7, 2021

Very easy to download, set-up and launch. Their support is quick to respond and was able to quickly help configure our settings when we ran into complications with the desired set-up of our polls.

Store Using app Total reviews Average rating
Hero Cosmetics About 5 hours 4 5.0
5 / 5 Share
June 9, 2021

I've used a number of survey/poll platforms over the years, and Zigpoll is the easiest to use, content looks great, and the customer service, if you need some help, is beyond world-class. You can't find a better app. Seriously!

Store Using app Total reviews Average rating
YAK Grills™ 5 months 7 5.0
5 / 5 Share
April 20, 2021

I highly recommend this app. The backend is very intuitive, and the customer support is quick and professional. The app has all the funcionalities I expected, and has helped us to better understand our customer's needs. Thanks!

Store Using app Total reviews Average rating
zapptales About 9 hours 3 5.0
5 / 5 Share
April 14, 2021

I really like the variety of different ways you can use the polls. And they look fun, not serious. Programming them is pretty intuitive, though I've had to reach out a couple of times, and they are quick to respond and stay with you until your issue is resolved. Definitely happy I am using this app!

Store Using app Total reviews Average rating
Maika Daughters 1 day 5 5.0
5 / 5 Share
March 25, 2021

Really useful app and really helpful, friendly customer service too. Im getting some fascinating customer feedback and it looks great too.

Store Using app Total reviews Average rating
PAPER 16 days 7 5.0
5 / 5 Share
Feb. 9, 2021

This app works perfectly for our monthly website polls. We had some troubleshooting recently to do and we found the zipoll help very quickly and efficient in resolving our problem in no time at all. Would definitely recommend it.

Store Using app Total reviews Average rating
purpose-roasters Over 1 year 2 4.5
5 / 5 Share
Feb. 1, 2021

Just set up my first poll on my website and in an email to subscriber list. I love how simple and straightforward the experience is for my customers. While it was a tad bit complicated to set it up in the way I wanted, the customer support was excellent and more than made up for it.

Store Using app Total reviews Average rating
Tangle Chocolate 3 days 2 5.0
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