Zigpoll Customer Surveys
All reviews
The app is excellent, but the customer service is even better. Thank you, Jason, for your prompt response and actions! I only have positive things to say about this app! I like how the NPS survey appears on the post-purchase page, giving more people the opportunity to click on it and leave us a review.
Great app and highly customizable! We used it to collect feedback from our customers regarding the size and fit of our products for general consensus. It served it's purpose well however, we would have loved it more if we were able to display the results of the vote without having customers to participate in the poll.
Works perfectly, easy to configure and Jason was very helpful by making sure the poll gets translated automatically! If any of you are looking for a multi lingual solution, you have it!
We are just starting out and were looking for a survey app to collect feedback. Since nobody on our team has any deeper programming skills, we wanted something that is simple, easy to use, still offers lots of customization and first and foremost, that works. That's what Zigpoll is! The UI that let's you create your polls is super easy to grasp and we had our first poll up and running in 10 Minutes, no problems. Also, their customer support is great!
Their customer support is amazing. I had an issue, got a response within an hour and they're building a feature to make it even better straight away. 100% recommend.
Easy and inexpensive way to run a poll. Great tools to summarize. Excellent customer service.
We used zigpoll to gather post purchase feedback. Not only is it one of the most cost effective options, the company is extremely responsive to suggestions and improving the product. Highly recommended.
I have used this survey tool. It's really awesome and has all the necessary options to make your survey beautiful. It gets easily integrated with email marketing platforms and passes the data effectively.
I used this app to create a survey within our website to collect information about our customer base. I like the format and the ease of use within the app and how smoothly it integrates within Shopify. So far out of 4 different survey applications, it has been the most customer-friendly app to use.
Just installed this app with the free tier and we are already getting feedback from customers. Had a call with their team and got hands-on walk through for setting up a custom post-purchase experience. I can already tell we are going to keep this around and probably upgrade to the paid version.
It was intuitive to sign up, offers an exit intent poll with a coupon at the end, and a great insight into our customers shopping experiences. Would recommend!
We started with the free version but we got more responses than we expected. We decided to try another free survey, but we got no responses at all. We just upgraded. Zigpoll is worth the price!
Very easy to download, set-up and launch. Their support is quick to respond and was able to quickly help configure our settings when we ran into complications with the desired set-up of our polls.
We're using Zigpoll since the last week. It is super useful, helpful, and interactive. The support team is very quick and resolutive. Thanks a lot guys.
I've used a number of survey/poll platforms over the years, and Zigpoll is the easiest to use, content looks great, and the customer service, if you need some help, is beyond world-class. You can't find a better app. Seriously!
I highly recommend this app. The backend is very intuitive, and the customer support is quick and professional. The app has all the funcionalities I expected, and has helped us to better understand our customer's needs. Thanks!
I really like the variety of different ways you can use the polls. And they look fun, not serious. Programming them is pretty intuitive, though I've had to reach out a couple of times, and they are quick to respond and stay with you until your issue is resolved. Definitely happy I am using this app!
I am such a newbie at all of this stuff and so I tried by myself at first to understand the app, to no avail. I contacted Jason who literally emailed back every few minutes to help me. He assisted me and then taught me how to navigate the app. I am blown away by this company’s customer service.
Really useful app and really helpful, friendly customer service too. Im getting some fascinating customer feedback and it looks great too.
This app works perfectly for our monthly website polls. We had some troubleshooting recently to do and we found the zipoll help very quickly and efficient in resolving our problem in no time at all. Would definitely recommend it.
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