Zigpoll Customer Surveys
Zigpoll Customer & Post Purchase Surveys - Shopify App Store
Rating
5.0
feedback
332
chart
#27
All reviews
Rating Breakdown
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Dec. 5, 2023
Writing this review to highlight the amazing customer support. I had an issue and i contacted Zigpoll. Within 5 minutes my problem was solved by Jason. Very happy with this app
Dec. 5, 2023
I am loving using this survey app so far! Easy to use, not costly and I am already gaining many insights. Really recommended!
Dec. 4, 2023
It integrated perfectly straight off the gate and customers actually use it! Amazing app and support team.
Nov. 29, 2023
As an e-commerce business owner, having this customer survey app is a must for all retailers! Upon downloading it, I found the setup process to be quite straightforward. I've configured it to send out post-purchase surveys to my customers, and it's performing excellent in this regard. What I appreciate is its extensive range of features and settings, along with a comprehensive dashboard analysis. Among all the survey apps I've experimented with for my company, this one stands out as the most user-friendly, robust, and customizable. I'd like to express my thanks to Jason for the informative onboarding meeting and for being readily available to assist with any questions and provide technical support.
Nov. 29, 2023
I've been using this for about 2 months. It was easy to set up and I'm using this for post-purchase feedback and collecting newsletter signups. Great that it has controls for limiting the number of times a user sees the same survey, and lots of other settings that let me limit the intrusiveness for our customer. Had a question about the mailchimp integration and got an answer right away. Very satisfied so far!
Nov. 27, 2023
We haven't been using this app for long, but I can already see a wide field for experimentation. There are so many possibilities here. And the support is very quick to respond. I recommend it!
Nov. 24, 2023
I am new to Zigpoll but getting the hang of it! Any tool that helps us get to know our customers better is a win for us. Also, any tool that gives you advanced customer journey options is a win for me. We will be able to see data come in right on our Shopify dashboard as Zigpoll integrates seamlessly. I had a question regarding survey set up and responded to within an hour. Very helpful, and guess what? It was a real human. lol Thanks Zigpoll!
Nov. 24, 2023
We were using a different system for a post purchase attribution survey and got almost no responses, and the second we installed Zigpoll, customers started using the survey. Now about 40% of people respond, which is wild. It does have a lot of flexibility in how you can customize it, so that's good too. The only downside is that the UX/UI internally is really confusing.
Nov. 21, 2023
One of the best apps I've ever used on Shopify. Really easy to get to grips with, super easy to implement with the website and not just a shoddy pop up. Looks great, fab work, guys.
Nov. 16, 2023
Awesome app! It has exceeded our expectations! Excellent and extremely helpful support!
Nov. 15, 2023
Comprehensive functionality, very flexible. User interface is very well designed. Great customer support too!
Nov. 14, 2023
This app has been super great to use and support has consistently gone above and beyond! 5+ stars for sure!
Nov. 10, 2023
This app is lovely- it took me some trial and error to get it up and running but I am really happy with my results. I know I have only scratched the surface of its capabilities and I am excited to continue utilizing it! I have also experienced stellar customer service. Totally above and beyond! Highly recommend!
Nov. 9, 2023
oh wow, this was so easy to install and works great within shopify. the app helps us incredibly in gathering information about the behaviour and wishes of our customers. Jason's support is super fast and the app is very intuitive to use. THANK YOU
Nov. 8, 2023
Thank you Jason for your kindness today and for promptly fixing a minor issue I had with my survey widget. I love this app and was so happy that you saved the day right when I needed it for my store!
Nov. 7, 2023
Had a chance to meet with the CEO and founder of Zigpoll. Great experience. He was pretty helpful