Zigpoll Customer Surveys

Great customer service!

So far so good, we had trouble setting it up but their helpdesk help resolved the issue efficiently.

Great functionality and support is top class!

Great customizable app for our post purchase survey. Also, great support from the team.

Amazing app - especially useful on the Thank you page. The targeting options are absolutely perfect and translations done in a few seconds and very accurate. The surveys look amazing, very interactive the confetti on the end of the surveys is quite cool The predefined slides are perfect for getting started, so you don’t have to reinvent the wheel and can rely on the experience of the app developers. We are very satisfied with the product and with support received from Jason.

Very easy to install, super helpful and quick support. 100% recommendation!

Zigpoll is very helpful. The sellers who pay attention to customer understanding should try this out. Highly recommended.

Honestly, Zigpolls the only post-purchase survey tool we'd ever use. Jason is always available to help us out. Incredible product!

Great solution! I looked at a bunch of options but this one was definitely the best. The automated export functionality makes it super easy to send all the data to a JSON endpoint - now my marketing team is happy as they can see the responses without logging in to the website. The customer support is excellent and some features were added in response to a question I had, which made my life a lot easier!

Muy bien servicio al cliente! contestaron muy rápido

Got everything you need in a survey need. And as you dive into it you realize it got far beyond what you expected haha. 5/5 stars forsure

Easy to use and deployed quickly. I customized an NPS survey with additional questions easily, and we are already seeing a better response rate than the previous tools.

Amazing customer service, user’s interface is very intuitive and easy to program even if you are new to this type of tool. Has amazing features and love the multi language capabilities. Am 100% sticking with it.

Zigpoll makes gathering customer insights effortless. We use it to manage all of our surveys in one place... from immediate post-purchase surveys integrated seamlessly with Shopify, to long-form customer questionnaires, to targeted product feedback forms. Having everything centralized has made it so much easier to understand our customers and improve their experience. On top of that, the customer service is incredible. We’ve received direct, thoughtful support from the founder himself, which has been invaluable. Zigpoll has become an essential tool for our team. Highly recommend.

It's really helpful

Zigpoll is an excellent survey tool—easy to set up, user-friendly, and packed with useful features. It’s helped us gather valuable customer insights effortlessly. Jason has been especially helpful—quick to respond, patient, and thorough in resolving any questions we had.

This is working really well for our post checkout surveys. We primarily service one client with over 3,000 locations so this helps us differentiate between locations through the use of post-checkout questions. We had some trouble getting started with it, but customer service was readily available to help get us going and now we don't even have to think about it. 100% recommend.