All reviews

Rating Breakdown

  • 5
    98% (326 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 27, 2023

This app is very powerful, and the customer service is even better! I've been able to create a very dynamic and customized survey for my checkout page that gathers extra information I need from my clients who order from my site. It has made my life so much easier and looks very professional, blending right in with my branding, thanks to all the customizations. Thanks, Zigpoll!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

We've always used a basic post-purchase survey, but we needed more specificity. Zigpoll to the rescue! We have been able to get a much clearer picture of our data sources, and when we had some specific trouble matching orders to timestamps (because of different time zones), the app designer created a patch to resolve our specific issue. I can't speak highly enough!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2023

i like it!! is very usefull and it have a lot of settings, if you have a question or a problem with the app, they answer very quickly to you

Store

DTFLAB

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2023

Great customer service and easy to use app - had everything I needed and more! Definitely recommend this app.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2023

Easy to set-up, fairly customizable, does everything we need it to do and nothing we don't. I've only had to reach out to customer support a few times (due to my own ignorance) but each time has been a more than pleasant experience. Great job guys!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2023

Looked at a few apps before selecting Zigpoll. Been using it for our post purchase survey for a few months now, and it's reliable and gives us useful additional insight about our customers. Lots of options for slide creation and analysis as well. We will be using to create a customer survey shortly as well. Customer service from Jason is always super responsive, very helpful and prompt, even factoring in the time difference between the US and UK. A lot of thought has gone into this app and represents good value for money.

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

July 14, 2023

Zigpoll has been great in helping us get survey data from our visitors. It has a number of comprehensive templates and the support is top notch from Jason. We highly recommend this app if you're looking to better understand your customers.

Using app

28 days

Total reviews

16

Average rating

5.0

5 / 5 Share

July 11, 2023

Great customer survey and data capture app. Easy to use, and has fantastic and responsive support.

Store

Swik Home + Body

Using app

About 1 month

5 / 5 Share

July 10, 2023

User friendly, very simple to implement, great and responsive customer service, great value for money!

Store

3RD MAY

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2023

This app had all the functionalities that I needed for the survey I wanted on my Shopify store. It took me a little time to figure out how to embed the survey on a specifc product page as I'm new to Shopify but had very prompt and great customer service support from Zigpoll which got that sorted out really quickly. Highly recommend.

Store

Slowsip

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2023

I just started using the app and I must say they have excellent customer service - fast and attentive - and their surveys have so many different settings that make everything possible. I also consider quite a good price for all you get. So far, I recommend it!

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 19, 2023

The Customer Service is really great. Fast and very qualitative answers ! I highly recommend this app.

Using app

6 months

Total reviews

11

Average rating

4.3

5 / 5 Share

June 16, 2023

Does exactly what we ask for. Awesome support Overall I am very happy about this tool Thank you very much

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Highly customizable and solid app that has everything one could ask for doing surveys in your ecommerce. Great UX and awesome customer service too.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2023

So far the app seems to do exactly what it promises and more. Lots of features to play with and it takes a while to get a better grasp of all the options, but the support is great at helping whenever we get stuck. Thanks!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 13, 2023

Awesome experience using Zigpoll, so many options that we need are right here and the customer service is great

Using app

9 months

Total reviews

10

Average rating

5.0

5 / 5 Share

June 8, 2023

I'm super impressed with all of the customization options Zigpoll comes with. Can't be happier. We had a few questions and support was very responsive as well! Thumbs up!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 8, 2023

A Game-Changer for Ecommerce!! I cannot express enough how thrilled I am with the Zigpoll survey app I recently discovered for my ecommerce business. This app has completely transformed the way I interact with my customers, allowing me to gather valuable insights and make informed decisions to improve our marketing efforts.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2023

Jason was so great with responding to my questions right away. Great customer service here! I feel confident about using this app.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

I am impressed and thankful for having the app. Once I start selling the goods I can consider getting involved and subscribing in the near future!

Using app

About 2 months

Total reviews

3

Average rating

5.0