ZigZag Returns & Exchanges for Shopify

ZigZag Returns & Exchanges

ZigZag Returns & Exchanges

Developer

Rating

4.8

feedback

421

Reviews

chart

#1,668

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    4%
  • Less than a year
    5%
  • More than a year
    3%

Reviews Summary

The reviews for the Clicksit app are overwhelmingly positive, with users praising its ease of use, customer support, and automation features for handling returns. Many users appreciate the seamless returns process it provides, along with the ability to customize various aspects of the app. The support team is highlighted as responsive and helpful, making the overall experience with the app very positive. However, there are some negative reviews mentioning issues with pricing changes, difficulties in customization on the free plan, and occasional glitches in the interface.

Highlights

Ease of use and automation features for returns
Responsive and helpful customer support
Customization options and seamless returns process
Issues with pricing changes and limitations on the free plan
Occasional glitches in the interface

Rating Breakdown

  • 5
    10% (42 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2025

Great easy to use returns and good customer support

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 11, 2025

Very straight forward platform to use. Great to ease the workload of our customer service team. Good courier options for returns.

Store

Lisou

Using app

Over 3 years

Total reviews

3

Average rating

5.0

4 / 5 Share

March 7, 2025

Good app. Takes care of our low volume returns easily. It has been enhanced with the addition of more carriers recently in the UK. Some glitches with the appearance of my "returns portal" / landing page in terms of font etc, but on the whole we couldn't live without it!

Using app

Over 3 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Feb. 21, 2025

The app is highly functional, and I was very impressed with the excellent support team. Their assistance was prompt and helpful, making the experience even better.

Store

Triangl

Using app

About 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

The app is great, easy to use for me and my customers and the customer service is quick and helpful!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

All reviews

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