
ZigZag Returns & Exchanges
ZigZag Returns & Exchanges
Rating
4.8
feedback
421
chart
#1,668
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for the Clicksit app are overwhelmingly positive, with users praising its ease of use, customer support, and automation features for handling returns. Many users appreciate the seamless returns process it provides, along with the ability to customize various aspects of the app. The support team is highlighted as responsive and helpful, making the overall experience with the app very positive. However, there are some negative reviews mentioning issues with pricing changes, difficulties in customization on the free plan, and occasional glitches in the interface.
Highlights
Rating Breakdown
All reviews
March 11, 2025
Very straight forward platform to use. Great to ease the workload of our customer service team. Good courier options for returns.
March 7, 2025
Good app. Takes care of our low volume returns easily. It has been enhanced with the addition of more carriers recently in the UK. Some glitches with the appearance of my "returns portal" / landing page in terms of font etc, but on the whole we couldn't live without it!
Feb. 21, 2025
The app is highly functional, and I was very impressed with the excellent support team. Their assistance was prompt and helpful, making the experience even better.
Jan. 29, 2025
The app is great, easy to use for me and my customers and the customer service is quick and helpful!
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