ZigZag Returns & Exchanges for Shopify

ZigZag Returns & Exchanges

Cost effective and simple International & UK domestic returns
Rating
4.8
Feedback
204
Reviews
Chart
#2,422
Shopify

All reviews

5 / 5 Share
Sept. 17, 2025

A prompt and helpful support chat service. Thank you.

Store Using app Total reviews Average rating
Potters Cookshop Over 3 years 3 5.0
5 / 5 Share
March 25, 2025

Great easy to use returns and good customer support

Store Using app Total reviews Average rating
Williamsons Factory Shop About 4 years 5 5.0
5 / 5 Share
March 11, 2025

Very straight forward platform to use. Great to ease the workload of our customer service team. Good courier options for returns.

Store Using app Total reviews Average rating
Lisou Over 3 years 4 5.0
5 / 5 Share
Feb. 21, 2025

The app is highly functional, and I was very impressed with the excellent support team. Their assistance was prompt and helpful, making the experience even better.

Store Using app Total reviews Average rating
Triangl About 5 years 4 5.0
5 / 5 Share
Jan. 29, 2025

The app is great, easy to use for me and my customers and the customer service is quick and helpful!

Store Using app Total reviews Average rating
Aarabhi London Almost 4 years 3 5.0
5 / 5 Share
July 9, 2024

very easy to use and great customer support

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 26, 2023

We had a problem with the alignment of the returns center on mobile & Caroline and her team were able to fix it in a timely manner! LOVE this app, makes the return process so easy for us + our customers & the support team really is there to solve any issues! Thank you so much!

Store Using app Total reviews Average rating
Miss Match Group Inc. Over 3 years 4 4.3
5 / 5 Share
March 14, 2023

Very good experience with this app. Great customer support and seamless returns process. Id recommend

Store Using app Total reviews Average rating
Lore Over 2 years 6 5.0
Developer Reply

Thank you for your positive review, We are really glad you are enjoying the app! All the best Sorted Returns

5 / 5 Share
Jan. 16, 2023

Great work guys. I love the auto-generated white label page to return items. Generally very good value. It builds trust with users to know they can come and return items on the page for free.

Store Using app Total reviews Average rating
Nauradika 8 months 16 5.0
Developer Reply

Thank you for your positive review, We are really glad you are enjoying the app! All the best Sorted Returns

5 / 5 Share
Aug. 11, 2022

I am really impressed so far. The app is professional looking, customizable and all automated. The app is exactly what I've been looking for to handle returns. There are still some areas that I may need help with setting up but so far is working flawlessly. The customer services have been really great in helping me getting started and with the advice they've given me. Thank you!

Store Using app Total reviews Average rating
Luna Rossi About 5 hours 3 5.0
5 / 5 Share
Aug. 3, 2022

Great app for sorting out customer returns, it’s a great app to use, I highly recommend. My customers find the return portal easy to use.

Store Using app Total reviews Average rating
Focus Man Fashion About 1 year 1 5.0
Developer Reply

Great to have you onboard Focus Man Fashion, and that's brilliant to hear your customers find the process easy to use. We are certain this will save you and your customers time, and guarantee they have a great return experience which keeps them coming back Anything more we can assist with please don't hesitate to contact support within the in app chat Best Sorted Support

5 / 5 Share
Aug. 2, 2022

Great app with brilliant support, got me up and running very quickly and my customers can return very easily

Store Using app Total reviews Average rating
VoltPPE About 4 hours 6 5.0
Developer Reply

Great to have you on board VoltPPE, and pleased to hear you had a positive experience. Anything we can assist with please don't hesitate to contact the team through the in app chat.

5 / 5 Share
June 20, 2022

great service, even better client support team, was able to get on a call with their team in minutes to help with some questions i had - thanks jodie!

Store Using app Total reviews Average rating
cloudsharks 1 day 10 5.0
Developer Reply

Thanks for the review, we really appreciate it and it was my pleasure! Have a great day!

5 / 5 Share
May 11, 2022

We have been using the Clicksit App with our sister Shopify site for a couple of years now and didn't hesitate to sign up again for our Roadskin website. the App is SUPER easy to use and the support is fantastic. Wholeheartedly recommend

Store Using app Total reviews Average rating
Roadskin About 2 hours 4 5.0
5 / 5 Share
March 11, 2022

Really simple installation process and the support team are amazing. Quick responses with any issues sorted out the same day. Couldn't recommend clicksit enough to anyone looking for a really smooth and simple returns process.

Store Using app Total reviews Average rating
World Athletics 8 minutes 1 5.0
5 / 5 Share
March 10, 2022

Works great, especially for those based in Northern Ireland! The UI is not as beautiful as some of the other platforms, but they make up for it with excellent service and regional coverage.

Store Using app Total reviews Average rating
RESPONSIBLE 20 days 2 5.0
5 / 5 Share
Feb. 21, 2022

These guys are amazing! very responsive and always get issues resolved quickly. Couldn't recommend them enough.

Store Using app Total reviews Average rating
SU | AY 3 months 2 5.0
5 / 5 Share
Feb. 14, 2022

This application was really easy to set up and I have been using it almost a year. What’s great about it is that it gives my customers and visitors a sense of security. They know if they want to return something there is a solid system in place. I definitely recommend this application for any ecommerce store that accepts any sort of returns.

Store Using app Total reviews Average rating
Rejuva Fresh About 1 year 36 4.7
5 / 5 Share
Jan. 20, 2022

Excellent app. Easy to use and lots of great options to allow you to configure it to work for your scenario.

Store Using app Total reviews Average rating
Defined Apparel 5 months 8 5.0
5 / 5 Share
Dec. 24, 2021

It made returns easy to handle, for the customer and for me - easy to install and use, I am very happy!

Store Using app Total reviews Average rating
dogs lead shop and more 11 months 2 5.0
Previous Page 1 of 3 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.