All‑In‑One Wholesale Catalog
Accelerate B2B sales via easy-to-use online catalog experience
Rating
3.8
feedback
105
chart
#938
All reviews
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July 8, 2023
At first glance actually a cool app. But when trying to reach out for support. Nobody answers. I am now waiting 7 days.
Hello, thank you for bringing your concerns to our attention. We genuinely appreciate your initial positive remarks and sincerely apologize for any subsequent frustrations you experienced with our support service. Having reviewed your case, our records indicate that our support team did respond to your inquiries promptly. We sent replies on July 4th and July 8th, within our operating hours. We understand that the perceived wait time might have been longer, and we sincerely regret any inconvenience this may have caused. In a bid to better assist you, I've personally reached out to you again via our support channels to guide you through your concerns and address any unresolved matters promptly. Please, do check your email and connect with me so we can collaboratively work towards a suitable resolution. Your satisfaction is paramount to us, and your feedback is instrumental in improving our services. We would appreciate it if you could consider updating your review to reflect the accurate information provided and our ongoing efforts to rectify the situation. Thank you for your understanding and cooperation.
Feb. 9, 2023
Hard to express how good their Customer Service is, Emili helped me understand the platform and how to build catalogs in a zoom call! Great overall platform for creating line sheets and flyers for our Wholesale biz !
Oct. 4, 2022
After lots of research ZINation looked to be the best value Shopify > PDF catalogue builder out there. While it is not the finished article yet, their friendly team are more than happy to help and have even offered to develop areas of the app based on our recommendations! It is a powerful tool if you have 1000s of online products. You can easily set up a shoppable catalogue with a clean/simple layout. I have also uploaded some simple 'Rocksax brand' borders to give the catalogue a hint of our DNA. If you wish to add many layers of design to a page the builder isn't great at that but there is nothing stopping you simply uploading a file made in Photoshop/Illustrator/InDesign etc... So far, very impressed with how ZINation has helped streamline our business. The added feature of creating a price list and order form from the catalogue is very neat too!
Sept. 10, 2022
The catalogs are deconfigured by themselves, they lose the discounts that you apply, the cover images are lost and the worst thing is that the catalog disappears, I invested advertising to spread them and I was left hanging, the support is bad since they do not solve and they do not have clear proposals to such lacks errors, I do not recommend it, they waste their time and money
Dear, Eduardo. We apologize for the early inconvenience that you had with our app, and we appreciated having the chance to work with you to resolve this situation. Let us know if the solution we provided to you is now working fully to your satisfaction. Providing a great customer experience is very important to us, and we are sorry that you had that initial challenge. Hopefully, you can modify this review. Sincerely, ZINation Team.
March 11, 2022
really great app has everything i needed from catalog creation to also order placement via shoppable catalog option. super affordable too and excellent customer service that is really responsive and helpful.
Nov. 17, 2021
I've tried to use this app for years. The templates are just ok. I tried to save a template and it didn't save in the format that was on my screen. I'm going to look elsewhere because I got nothing accomplished through the app.
Hello! I am sorry you couldn't accomplish your template creation. We contacted via email and we try to schedule a meeting and help you in the process. We didn't have any response from your side. As we can check for the support tickets, there is nothing pending to solve. We'd love to hear from you, start all over again and help you using our App! We can do it together. Thanks, ZINation support team.
May 28, 2021
Best app for your business to easily make a catalog. Wonderful staff who helped me quickly when I needed it Best regards Wanja
May 10, 2021
We use this app a lot for our business and although there is room for improvement, the customer service has been so awesome. They have really taken the time to work with us. At first it was a bit difficult to get a hold of anyone but as soon as I got in contact with Matias, it has been smooth sailing ever since. Everyone I have spoken to so far has been a great help! They are making the changes that we need to create and customize our catalog seamlessly, and we appreciate how much they are listening to our feedback. I have tried other apps but ZINation's Wholesale Catalog Maker is our #1 choice for shopify integration.
Feb. 26, 2021
App looks really cool but slow, and then cant open at times. Not sure what the issue is with that, but didnt find much other like it.
Feb. 16, 2021
This app helps me a lot because it allows me to send wholesale catalog to my B2B customers. The best part of this catalogs is that I can make them shoppable with different discounts (only by duplicating them and then set a different discount for each one). Also I made a Pre-Sale catalog that allowed me to sell items that were programmed for a later date, this activated the FOMO factor which led to more sales. I couldn't do it without the customer service of this app, Nayla and Matias really helped me to create beautiful pdf catalogs. The customer service of Zination is the super friendly, helpful and has a lot of patience.
Nov. 3, 2020
We are using this app to have an interactive wholesale catalog. We looked at many options and most were cost prohibitive and difficult to use. Zination really hit it out of the park with this app. Although it takes a little upfront work it is more flexible and easier to use in the long run than the enterprise level apps. It is very intuitive and I was able to start linking my products to our catalog within a few minutes of importing them. I highly recommend giving this app a try if you would like give your wholesale customers a convenient order process.
July 30, 2020
I am still working through all of the options of this app, but so far, it will produce a clean and crisp pdf catalog from my shopify products database. Straight forward with a not too steep learning curve and really helpful customer support. I do not write too many reviews, but for these guys I kind of feel they deserve thumb up!
June 29, 2020
Very prompt support, plus they instituted the tweaks & special requests that I needed for our catalogues. Thank you very much! Very helpful ...
June 25, 2020
We're very happy with Wholesale Catalog Maker. Yes, it does take some practice to learn the ins/outs and become proficient. But once you do, it's very easy to create and you realize how powerful it is. Our printed catalog looked stunning! Support is excellent both day & night. Many thanks to Davy & Matias!
May 7, 2020
I had a problem after using this app not often enough! I hadn't deleted old catalogs and Matias was able to help online... up and running again without losing all my own input and fine tuning on my newest catalog. Quite happy and glad got my answers. I was so annoyed that I couldn't publish... but all solved now.
March 5, 2020
Zero if I could..... Seriously, dont fall for this crap.... The reviews are fake.... The Functionality, useablility, codeability is not finished.. feels like it's in beta. I can confirm that it's not written by people with English as their first language and even the damn buttons for toggle are back-to-front. Itll take your day by the horns & shove it up ur own butt! Thats my feels at the moment...... Just wasted massive amounts of time trying to persevere with this app but enough is enough. Please, for the sake of your sanity & your back pocket.... Find something else!!!!!
Jan. 9, 2024
We have been customers of this company for over 5 years. When I went back through my invoices, they had been charging us for two different apps. We only had one catalog published (40 pages) and we were being charged $45 per month. When I brought it to their attention, they required me to prove when we started using their services and that I had not subscribed to their additional services. How do you prove you DIDN'T do something? How many services does a company have to buy just to publish a 40-page catalog? Shady, think twice before using this company, I found so many better alternatives once I started looking. I became complacent because we had used them for so long and I didn't check over my invoices. Fool me once shame on you, fool me twice shame on me. I'm not going to be fooled twice.
Feb. 13, 2020
fantastic app ! we had been searching for something to make our online catalogue that pulled the data from the site to the catalogue saving alot of time and connecting site to catalogue, this app does exactly that. We made our catalogues in indesign previously and uploaded them online so this app is definitely the best ones out there in terms of design and control over the pages and layouts and easily connects the store products and collections to the catalogue. The app has some room for improvement in terms of what you have control over design wise but the customer support has been great, we needed some customization on making our own product layouts and they have been very helpful in creating this for us, for the monthly price this app is well worth it if you create online catalogues or look books regularly and look forward to see this app progress further.
Dec. 5, 2019
I've tried a few catalog apps and I found this one to be the easiest to use and sync to changes. A few times the photos didn't show up when I resynced but I reached out to the developer and they fixed it quickly.
Nov. 13, 2019
Classic scummy freemium tactic. Tells you they will make a pdf for you and you spend time making it, then they give you a super low quality pdf where the images are all blurry and you need to pay for a regular quality pdf. Wasted my time, not cool at all. Come up with a better monetization model instead of claiming to be free and screwing people