Zinrelo Loyalty Rewards
Loyalty
Rating
4.2
feedback
78
chart
#4,101
All reviews
Rating Breakdown
May 22, 2024
Gives 10 points for every dollar so using their settings you are giving away $5 for every $20 spent and you can’t change it on the free plan. What you can do is change the amount you give for rewards but you can’t change the other settings so you could change so $5 for every $100 spent but then a review would only give them $0.50 for example so it just doesn’t make sense and their customer service are terrible. Literally just say not possible on a free plan to everything and take forever to reply.
June 17, 2022
Zinrelo has encouraged our customers to sign up, create their account, and frequent our website. We're pleased with how Zinrelo is working.
March 28, 2022
Zinrelo has done an amazing job as my store's loyalty solution. We have seen an uptick in our customer retention and overall customer satisfaction. We have used Zinrelo to award coupon codes, refer a friend and offer our best customers a first look at rare items. It checks all the boxes for us. While it is one of the more expensive options, I am going to use the age-old expression. You get what you pay for! Nick is our dedicated customer success manager and he is always just an email away. Quick and accurate support every time. I would highly recommend anyone looking for an all-in-one Loyalty Solution look at Zinrelo.
March 14, 2022
I love the way their data analysis team comes up with strategies to help us increase our revenue!
Sept. 30, 2021
Not free. Very disappointing to see them advertising as FREE in the app store, with no pricing information anywhere, but to do anything you have to email for info on paid plans. Uninstalled
Sept. 14, 2021
We are extremely impressed with Zinrelo from the start. They created an optimized program so we could achieve our objectives and helped us launch our program quite fast too. Their support team is excellent.
May 6, 2021
App is rubbish uninstalled it and removed it from Shopify but I still have there button on my website that I can’t remove
Dec. 5, 2020
We have been using Zinrelo for a little over 6 months now and have enjoyed it. There are great features, and it has been a good way to limit our discounts we have given in the past, and instead incentivize people to spend with us, then come back for future purchases while building up rewards. The Zinrelo support has also been a great help.
Nov. 3, 2020
I love this app! Shawn and Nick from customer support were super helpful when I needed help getting started. I would highly recommend this app! So far it works great!
Sept. 1, 2020
"Free" - LOL, the liars. So the allure you to install it, then BOOM... $1,500 per year is their "free" lowest tier. Pfft...
Aug. 12, 2020
Recently added this app to my platform and it has been working like a charm so far! My customers love it and the customer service (Shawn, :-)) is great!
Aug. 3, 2020
A great app for rewarding and retaining customers. Customers really value the points they earn and being able to redeem them.
July 29, 2020
Don't download this app unless you're willing to pay the high fee. They list "FREE" on the Shopify app store and then present you with high fees after they have access to your ENTIRE Shopify STORE DATA. This app is likely fine if you have low sales and a small customer database.
Hi, We are sorry for the inconvenience caused. We do have a FREE plan which is free until 500 members. We would be glad to help you launch a program and get on a call with you if you are interested in the Enterprise plans. For the FREE plan, you can signup and create an account yourself without paying a single penny. Hoping to see you launch your loyalty program with Zinrelo. Regards, Team Zinrelo
July 28, 2020
I really love the simplicity of this app. Easy to use and customizable so it really matches your store. Thanks to Shawn for helping me set it up - it’s been great so far!
July 27, 2020
Really easy to set up and support is very responsive and helpful. A lot of great features at the basic level, and we're already getting people signing up for the loyalty program on our site. Looking forward to continued growth. Definitely recommend!
July 24, 2020
Very easy to use, customer service was very helpful and responds fast. Looking forward to using this.
July 22, 2020
We were keyed onto these guys through the UPS Tech program. Overall it's worked well and our customers have liked getting the rewards points. It's bee a good way to get our customers to share our products with their friends.
July 16, 2020
Super outil! Ne pas hésiter à contacter le support en cas de soucis. Good App! Good Team! Je recommande à 100%
April 28, 2020
We love Zinrelo and so do our customers! Such great feedback from this app and our customers keep coming back for more. The customer support team with Zinrelo is great and helped us move from our other platform without hassle. I can't thank them enough =)
April 1, 2020
I had trouble adding the program into my store. I got an immediate response on the chat box and they helped to fix the problem. Great customer service.