TrueLoyal
Loyalty
Rating
4.0
feedback
31
chart
#15,539
All reviews
April 15, 2019
Tried every single rewards app available and this one is the best - simple and straightforward. Best of all this has the best interface in my opinion because the dashboard is clean and not cluttered like the other apps available. I had a few questions and Yayha replied promptly through email, support is fantastic. We are just starting off launching a simple rewards program and this app gets the job done!
Feb. 12, 2019
A great app, support helped me set it up to where it is embedded on a page. Very helpful support!! Must try.
Feb. 3, 2019
The highly customizable dashboard helped us match the loyalty program to our brand guidelines. We were able to create a rewards program with the look and feel of our choice with ease.
Dec. 11, 2018
Simple integration and easy configuration helped us launch the Zinrelo loyalty rewards program quickly. We are very happy with the support received during the store set up.
Dec. 11, 2018
Pros: friendly technical support, functionalities (if you have the professional plan) Cons: price, limited functionalities (if you use the free or starter plan) This app offers a lot of functionalities, it allows you to set up custom rules through API as well as customize pre-built rules. It also allows for customization of rewards (% off, $ discount, free shipping). One of my favorite functions is the email notification, it not only notifies members when they earn or redeem points, but it can also send out a notification when members are close to earning their next reward. Furthermore, they have a friendly support staff who are there to answer any of your questions regarding the app. Unfortunately, they are not currently integrated with MailChimp which can limit the personalization of email notifications. Currently, I am still in the process of testing out the app, but it has been quite satisfactory, and a lot more can be done it you know a bit of coding to help you further personalize the app.
Sept. 25, 2020
Great app - easy to use and fantastic support from Yahya and the team. Use the embedded elements and looks fully integrate into the site.
Oct. 21, 2018
I cannot believe there is no uninstall option anywhere on this app . I did not find the app useful when you have to import your customer detail on a csv
We are sorry for the inconvenience caused. You can uninstall the app directly from Shopify. This removes all the Zinrelo code from your website and stops the billing. Also, the import is a one time activity if you are migrating from an old program to a new program. Otherwise, users logging in to your website are automatically enrolled to the loyalty program, you do not need to import them separately.
Sept. 18, 2018
I used this app for my loyalty program and referral marketing. I simply love it....it has all in one place and I jumped from not incentivizing my customers at all to giving them a full suite of options to earn points and get a better status full of rewards. The app works perfect and customer service is proactive.
Dec. 14, 2018
This is awesome in every way, They have support for everything and their response is UNIQUE. If you need something they are HAPPY to help you. Very Very Awesome app and Very VERY awesome Support. THANK YOU GUYS
April 5, 2018
Patient, kind and quick! Zinrelo's support team is world class. I can only image how much of a pain it was helping me to understand errors (that were not caused by them) and getting me on track to correcting their problem. True experts in the field. Particularly, I'd like to praise Rohit for his expert insights. However, I must be fair in this review as there is no perfect brand. The only drawback I can see to using this app is in their inability to customize the layout of their pop-ups and account page. Otherwise, their functionality, support team and overall ease of use, is unparalleled amoung every other Shopify app I've installed. Well done, Zinrelo.
March 7, 2018
I love this application, it works perfectly with a very friendly customer support. Thank you guys