Zinrelo Loyalty Rewards
Loyalty
Rating
4.2
feedback
78
chart
#10,294
All reviews
Rating Breakdown
March 16, 2020
Love it. The support team is excellent and the app offers lots of customizable options – even the free plan is plenty to get started on and made it easy to get a loyalty program up and running without any hidden costs. The dashboard is easy to use and program activities & rewards are easily customized. One of my favourite functions is the pre-built email notifications, which lets you notify members when they earn or redeem points or are close to earning their next reward. I had some questions regarding adding existing members, and making the most out of it and Yahya very kindly helped me out with the coding and integration. I will definitely keep using and very much recommend!
Dec. 31, 2019
Love it. It offers many articles to help us how to configure with this app, but I know nothing about coding. The customer service, Yahya, he helped us to customize the look since we don't have a developer,really appreciate it.
Nov. 6, 2019
Great app. Have this app since a year. Everything is customable and support is great and fast. You can customize this app easily and translate everything in your language.
Using app
Over 1 year
Total reviews
1
Average rating
5.0
Oct. 19, 2019
EXCELLENT I have your program installed on my shopify site. I am quite surprised at how exceptional it is. Very easy to maneuver through, change customization to suit my store, and all the notifications, and just the whole application package is great. The app looks just like my store and fits perfectly. I really like it. Lots of things you can customize to make it 'yours'. My store will not be available for the public for a bit yet and I am Looking forward to it .... Thank you for such a great app!!
Oct. 16, 2019
I recently installed this app to my new store, had a question and they answered right away! So far I love the concept, it's not buggy or glitchy.. I like it alot! Highly recommend
Oct. 14, 2019
Been hunting for a loyalty scheme as good as this. I can now reward my customers with points per pound spent. Amazing
Oct. 1, 2019
I've just started using this app and I love it. It's really easy to use, so far I'm enjoying customizing the notification and setting up the rules for my reward program. Plus the customer service is outstanding, they help you with any issue and they respond really fast. I recommend it.
March 19, 2020
Obviously checked out other Loyalty Program apps but, for a small business with less than a thousand loyalty members and combined with all the various ways to earn points this made Zinrelo the best choice. If, like me, you are new to loyalty programs it can take a while to get your head around how the scheme will work for you but, since installing the app it has worked well. The widgets are easyish to customise but if you want to integrate into your site pages a knowledge of coding would be helpful. I've only had a couple of times where I needed to reach out to support and have found their response time to be excellent and are very helpful in fixing any issues and Yahya very kindly helped me out with the coding and integration. Fantastic all-round and well deserving of five stars.
Thanks for the splendid review! We are happy to help you and make your loyalty program a major success.
Aug. 1, 2019
Shawn went above and beyond to apply excellent customer service. He took a decent slice of his time to call and go over my account and offer suggestions in addition to praising mine. He then followed up our call with a "Minutes" email. So I have a record of what we discussed. I'm by no means a computer whiz, but I was able to easily install, input my information, and activate my account without issue. I've just launched www.NoveledLeather.com and Shawn reached out again to see how it went. GREAT CUSTOMER SERVICE in my book. I love this app so far!
Using app
5 months
Total reviews
1
Average rating
4.0
July 17, 2019
The app itself is decent! Not too expensive, covers almost everything you'd need from a loyalty platform. What's great, though, is the service. Their team is super prompt and helps out with the smallest of queries.
July 16, 2019
Easy setup and integration. Customers have really enjoyed having a kickback to use later for purchases. I've heard nothing but good feedback from them. Any small issues that have popped up have been solved quickly and efficiently by the support team. Would recommend and will be installing on our other sites.
July 11, 2019
I am extremely impressed by the value we have received from this app. Even on the free plan, Zinrelo has been very responsive and even made a change for us!
July 10, 2019
Customer service is OUTSTANDING! I can't wait to see the results that this app will bring in! Thank you so much!
July 3, 2019
We love their responsive support team. We can reward points for not just purchases but a variety of activities. The Zinrelo solution provides a fully customizable and fully brandable end-user dashboard, this is awesome!
July 1, 2019
Just Installed this App. Seems to have wonderful Features to help us attract customers for our online store. A must App for every new start up
May 13, 2019
Super friendly support and nice install team. Very positive and effective software and team. Looking forward to growing our members and reach. Nicely fits and implements with any site on front end and in members accounts pages. Thanks again. Great work!
Using app
11 months
Total reviews
1
Average rating
5.0
April 30, 2019
I tried this app for about a month and found that overall it is a feature rich and well thought out app. The down side that I found with the app is that it does not integrate with Shopify POS to allow customers that shop both online and in my brick and mortar store to earn and redeem rewards regardless of where they shop with my business. Anyone that simply has an online order style business this app will work fine. If you have a brick and mortar storefront as well and an online store this app will not serve your customers as well as I believe it should.
Thanks for your review! We are glad to let you know that we are now integrated with Shopify POS and award points for orders placed through Shopify POS.
April 30, 2019
Its really a good app for customer loyalty. We have used it almost 2 years. And I have 2 suggestion. 1/ Can we downgrade the customer tier manually instead of deduct point. 2/ Can we import or link the coupon code with shopify, then no need create one by one in "Discount" of shopify. Its really time consuming. Hope you guys can keep upgrade it. Thanks.
Thanks for your suggestions. We have now developed an automated way to generate and upload coupon codes which does not require any manual intervention. Also, deduction of points is necessary for downgrading the tier otherwise the next time the user earns points, the tier will again be upgraded.
April 24, 2019
Simple integration and easy configuration helped us launch the Zinrelo loyalty rewards program quickly. We are very happy with the support received during the store set up.
April 22, 2019
We've test driven every loyalty app available, and this is hands down the very best loyalty solution available. And their support is absolutely world-class. We received a phone follow up on day one. Who does that?! I'll tell you who... Zinrelo. We highly recommend this great company.