All reviews

Rating Breakdown

  • 5
    83% (65 ratings)
  • 4
    6% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    8% (6 ratings)
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1 / 5 Share

May 22, 2024

Gives 10 points for every dollar so using their settings you are giving away $5 for every $20 spent and you can’t change it on the free plan. What you can do is change the amount you give for rewards but you can’t change the other settings so you could change so $5 for every $100 spent but then a review would only give them $0.50 for example so it just doesn’t make sense and their customer service are terrible. Literally just say not possible on a free plan to everything and take forever to reply.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

June 17, 2022

Zinrelo has encouraged our customers to sign up, create their account, and frequent our website. We're pleased with how Zinrelo is working.

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 28, 2022

Zinrelo has done an amazing job as my store's loyalty solution. We have seen an uptick in our customer retention and overall customer satisfaction. We have used Zinrelo to award coupon codes, refer a friend and offer our best customers a first look at rare items. It checks all the boxes for us. While it is one of the more expensive options, I am going to use the age-old expression. You get what you pay for! Nick is our dedicated customer success manager and he is always just an email away. Quick and accurate support every time. I would highly recommend anyone looking for an all-in-one Loyalty Solution look at Zinrelo.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2022

I love the way their data analysis team comes up with strategies to help us increase our revenue!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 30, 2021

Not free. Very disappointing to see them advertising as FREE in the app store, with no pricing information anywhere, but to do anything you have to email for info on paid plans. Uninstalled

Using app

20 minutes

Total reviews

6

Average rating

3.7

5 / 5 Share

Sept. 14, 2021

We are extremely impressed with Zinrelo from the start. They created an optimized program so we could achieve our objectives and helped us launch our program quite fast too. Their support team is excellent.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

1 / 5 Share

May 6, 2021

App is rubbish uninstalled it and removed it from Shopify but I still have there button on my website that I can’t remove

Using app

35 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 5, 2020

We have been using Zinrelo for a little over 6 months now and have enjoyed it. There are great features, and it has been a good way to limit our discounts we have given in the past, and instead incentivize people to spend with us, then come back for future purchases while building up rewards. The Zinrelo support has also been a great help.

Using app

12 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

I love this app! Shawn and Nick from customer support were super helpful when I needed help getting started. I would highly recommend this app! So far it works great!

Store

OKATOR

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 1, 2020

"Free" - LOL, the liars. So the allure you to install it, then BOOM... $1,500 per year is their "free" lowest tier. Pfft...

Using app

14 minutes

Total reviews

2

Average rating

2.5

5 / 5 Share

Aug. 12, 2020

Recently added this app to my platform and it has been working like a charm so far! My customers love it and the customer service (Shawn, :-)) is great!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

A great app for rewarding and retaining customers. Customers really value the points they earn and being able to redeem them.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

July 29, 2020

Don't download this app unless you're willing to pay the high fee. They list "FREE" on the Shopify app store and then present you with high fees after they have access to your ENTIRE Shopify STORE DATA. This app is likely fine if you have low sales and a small customer database.

Using app

6 minutes

Total reviews

8

Average rating

3.0

Developer Reply

Hi, We are sorry for the inconvenience caused. We do have a FREE plan which is free until 500 members. We would be glad to help you launch a program and get on a call with you if you are interested in the Enterprise plans. For the FREE plan, you can signup and create an account yourself without paying a single penny. Hoping to see you launch your loyalty program with Zinrelo. Regards, Team Zinrelo

5 / 5 Share

July 28, 2020

I really love the simplicity of this app. Easy to use and customizable so it really matches your store. Thanks to Shawn for helping me set it up - it’s been great so far!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2020

Really easy to set up and support is very responsive and helpful. A lot of great features at the basic level, and we're already getting people signing up for the loyalty program on our site. Looking forward to continued growth. Definitely recommend!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2020

Very easy to use, customer service was very helpful and responds fast. Looking forward to using this.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2020

We were keyed onto these guys through the UPS Tech program. Overall it's worked well and our customers have liked getting the rewards points. It's bee a good way to get our customers to share our products with their friends.

Using app

Almost 2 years

Total reviews

8

Average rating

4.8

5 / 5 Share

July 16, 2020

Super outil! Ne pas hésiter à contacter le support en cas de soucis. Good App! Good Team! Je recommande à 100%

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

We love Zinrelo and so do our customers! Such great feedback from this app and our customers keep coming back for more. The customer support team with Zinrelo is great and helped us move from our other platform without hassle. I can't thank them enough =)

Using app

23 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 1, 2020

I had trouble adding the program into my store. I got an immediate response on the chat box and they helped to fix the problem. Great customer service.

Using app

17 days

Total reviews

2

Average rating

5.0