Zip On‑Site Messaging for Shopify

Zip On‑Site Messaging

Increase conversion with buy now pay later messaging.
Developer
Zip
View on App Store
Zip On‑Site Messaging
Rating
1.0
Feedback
7
Reviews
Chart
#2,717
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over the app's functionality and lack of support. Many users reported that the app didn't work at all, encountered errors during setup, and caused issues with other apps on their store. Additionally, there were complaints about the lack of response from customer support when seeking help. Overall, the app seems to have significant bugs that need to be addressed to improve user experience.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 14%
Less than a month 43%
Less than a year 0%
More than a year 43%
All reviews
1 / 5 Share
Nov. 22, 2025

Store Using app Total reviews Average rating
29V11 COSMETICS 5 days 1 1.0
Developer Reply

Hello! We have recently updated our on-site messaging app. Please try to install it again.

1 / 5 Share
Nov. 11, 2025

Totally useless app and absolutely no support for error messages - apparanly im the only one in the world that had an issue - STAY AWAY

Store Using app Total reviews Average rating
Stix and Tonez About 2 hours 2 3.0
Developer Reply

Hello! We have recently updated our on-site messaging app. Please try to install it again.

1 / 5 Share
Nov. 6, 2025

Doesn't work. For a huge company like Zip to fail so hard at this is mind blowing.

Store Using app Total reviews Average rating
Jonny Sprockets Bike Shop Over 2 years 4 1.5
Developer Reply

Hello! We have recently updated our on-site messaging app. Please try to install it again.

1 / 5 Share
Nov. 2, 2025

get all the way through half the setup and it starts to read an error connecti0on message i have no way to use this but they can sign a service contract initail experice is a 0

Store Using app Total reviews Average rating
B.AmorCollections 5 days 1 1.0
1 / 5 Share
Aug. 21, 2025

BEWARE: This App breaks other apps. Theme: Dawn 15.3.0. When the Zip On-Site Messaging block is on the product page, console shows: request_tracker.js:97 Uncaught (in promise) TypeError: Illegal invocation at XHROverride.window.XMLHttpRequest.open (request_tracker.js:97) at window.XMLHttpRequest.open (lb-selleasy.js:1) This breaks other apps’ XHR (SellEasy) and prevents UI from mounting. Removing the Zip block from the product template immediately resolves it.

Store Using app Total reviews Average rating
Boss Air Suspension 6 days 1 1.0
Developer Reply

Hello! We have recently updated our on-site messaging app. Please try to install it again.

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