Zip On‑Site Messaging for Shopify

Zip On‑Site Messaging

Increase conversion with buy now pay later messaging.

Developer
View on App Store

Rating

1.0

feedback

7

Reviews

chart

#584

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    14%
  • Less than a month
    43%
  • Less than a year
    0%
  • More than a year
    43%

Reviews Summary

The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over the app's functionality and lack of support. Many users reported that the app doesn't work properly, with errors occurring during setup and usage. Additionally, there are complaints about the app breaking other functionalities on the store, such as preventing UI from mounting and causing issues with XHR requests. Users also highlighted the absence of support and unresponsiveness from the app developers, making it difficult to resolve any issues encountered.

Highlights

App functionality issues and errors during setup
Lack of support and unresponsiveness from developers
App breaking other functionalities on the store
Difficulty in customizing app features
Negative impact on user experience

Rating Breakdown

  • 5
    0% (0 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    100% (7 ratings)

Reviews with Text

  • 86% (6)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 22, 2025

Using app

5 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello! We have recently updated our on-site messaging app. Please try to install it again.

1 / 5 Share

Nov. 11, 2025

Totally useless app and absolutely no support for error messages - apparanly im the only one in the world that had an issue - STAY AWAY

Using app

About 2 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hello! We have recently updated our on-site messaging app. Please try to install it again.

1 / 5 Share

Nov. 6, 2025

Doesn't work. For a huge company like Zip to fail so hard at this is mind blowing.

Using app

Over 2 years

Total reviews

4

Average rating

1.5

Developer Reply

Hello! We have recently updated our on-site messaging app. Please try to install it again.

1 / 5 Share

Nov. 2, 2025

get all the way through half the setup and it starts to read an error connecti0on message i have no way to use this but they can sign a service contract initail experice is a 0

Using app

5 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 21, 2025

BEWARE: This App breaks other apps. Theme: Dawn 15.3.0. When the Zip On-Site Messaging block is on the product page, console shows: request_tracker.js:97 Uncaught (in promise) TypeError: Illegal invocation at XHROverride.window.XMLHttpRequest.open (request_tracker.js:97) at window.XMLHttpRequest.open (lb-selleasy.js:1) This breaks other apps’ XHR (SellEasy) and prevents UI from mounting. Removing the Zip block from the product template immediately resolves it.

Using app

6 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello! We have recently updated our on-site messaging app. Please try to install it again.

All reviews

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