Alchemista review for Zipchat AI Chatbot & Live Chat

As a niche beauty brand, helping customers find the right products is key - and ZipChat does this with ease. It immediately surfaced the key issues our customers were running into and started guiding shoppers who weren't sure what they were looking for, turning browsers into buyers. The upselling is seamless and natural, and we've seen a real impact on AOV & Sales. But what's impressed us just as much is the support side. The app handles customer questions and order issues so well that our team saves an enormous amount of time every week. Zipchat answers questions, increases sales, and actually understands the nuances of a niche product catalog. We couldn't recommend them enough!