Zipchat AI Chatbot: GPT4 Agent for Shopify

Zipchat AI Chatbot: GPT4 Agent

Zipchat Shopify App | AI Chat to Increase Sales &...

Rating

4.7

feedback

62

Reviews

chart

#923

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    5%
  • Less than a month
    27%
  • Less than a year
    63%
  • More than a year
    0%

Reviews Summary

The reviews for the ZipChat app are overwhelmingly positive, with users praising its effectiveness in reducing customer emails, improving customer experience, increasing conversion rates, and providing 24/7 support. Users appreciate the AI chatbot's ability to provide accurate and relevant responses, its ease of setup, and the proactive chat feature. The support team behind ZipChat is also highly praised for being responsive and helpful. However, there are a few users who mentioned issues with pricing and some limitations in functionality, such as multilingual support and the ability to handle gated B2B sites.

Highlights

Positive feedback on reducing customer emails and improving customer experience
Efficiency in increasing conversion rates and providing 24/7 support
Ease of setup and proactive chat feature
Praise for the responsive and helpful support team
Mentions of pricing concerns and limitations in functionality

Rating Breakdown

  • 5
    94% (58 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 10, 2024

Great support, great app. I just installed and I'm already impressed. 100% recommend.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Der Chat-Bot wird von unseren Kunden sehr gut benützt und die Antworten sind auch soweit in Ordnung. Wir mussten noch die eine oder andere Anpassung machen. Dies konnten wir entweder selber machen oder der Support war sehr schnell.

Using app

4 months

Total reviews

10

Average rating

4.9

5 / 5 Share

July 2, 2024

Zipchat turned out to be great for us. Of the different AI chatbots I have tested, this one seems to most often provide the most appropriate responses I want without the need for input. It really helped us reduce the amount of customer emails we were receiving and provide relevant information to increase the conversion rate. Also, the ability to have proactive chat is really interesting.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello There, Thank you for your positive feedback! All the Best, Zipchat AI - Support Team

5 / 5 Share

July 2, 2024

ZipChat has increased the CX of our business! I'm using Zipchat in 6 stores and only pay for 1 subscription. Easy to set up and convenient!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello There, Thank you for your positive feedback! We are super happy we are providing you value. All the Best, Zipchat AI - Support Team

5 / 5 Share

July 1, 2024

Groupe très pro et très réactif

Store

Ma boutique

Using app

5 months

Developer Reply

Hello There, Thank you for your positive feedback! All the Best, Zipchat AI - Support Team

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more