Zipchat AI Chatbot & Live Chat for Shopify

Zipchat AI Chatbot & Live Chat

AI chatbot, AI Chat for Sales & Support, all channels...
Developer
ZIPCHAT INC
Rating
4.9
Feedback
196
Reviews
Chart
#344
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Zipchat Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team, the ease of use of the app, and the effectiveness of the AI chatbot in improving communication with customers and driving sales. Users appreciate the quick onboarding process, the personalized support from team members like Alessandro and Vasco, and the seamless integration of Zipchat with their online stores. The AI chatbot is praised for its ability to understand customer queries, provide relevant product recommendations, and handle inquiries in multiple languages.

Time spent using app
How long merchants keep the app installed.
Less than an hour 6%
Less than a day 4%
Less than a month 31%
Less than a year 44%
More than a year 4%
All reviews
5 / 5 Share
Sept. 17, 2026

J'utilise Zipchat depuis 6 mois, je suis bluffée de ses capacités ! je cherchais un support client sympa, qui puisse parler comme moi à mes clientes, pas un truc froid qui ne comprend rien, et franchement c'est top, je suis ravie et ça m'a soulager de beaucoup de messages qui me mangeaient du temps. Non seulement l'IA répond super bien à mes clientes (avec un bon entrainement à la base, j'ai fourni un max d infos) mais en plus elle concrétise des ventes, et le ROI est plutôt élévé, du coup c est un bon investissement. je découvre aujourd'hui plus de fonctionnalités comme des propositions de questions pousser en avant sur les fiches produits ou encore un pop up proactive pour les clients pour pousser la conversion, l'appli réserve beaucoup de possibilités assez cool. Je continue de développer ses compétences sur le site et je suis sure qu il va devenir ma meilleure vendeuse à temps plein :)

Store Using app Total reviews Average rating
Poulettes Sisters 5 months 1 5.0
5 / 5 Share
Sept. 15, 2026

Très bon outil, fiable, dashboard de suivi qui facilite beaucoup l'analyse. Onboarding très fluide.

Store Using app Total reviews Average rating
DAY+ 18 days 3 5.0
5 / 5 Share
Sept. 14, 2026

This is an incredible product. I had attempted to build a custom solution for many months, but as soon as I downloaded Zipchat and uploading part of the training data, it dramatically improved in both speed and functionality. Also, a special shout out to Lorena who was incredibly knowledgeable, helpful and kind. Can't say enough positive things about this company.

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 10, 2026

Zipchat a complètement changé mon business et augmenté mon taux de conversion. Je suis hyper contente. Merci à Aymar pour son aide, pour optimiser l'efficacité de l'outil et trouver des solutions à mes demandes exigeantes. Je recommande +++

Store Using app Total reviews Average rating
Powder 6 months 5 5.0
5 / 5 Share
Sept. 3, 2026

Zipchat is amazing. It brings massive incremental revenues to our business as well as support staff cost savings. Highly recommend!

Store Using app Total reviews Average rating
ro.onesleep.com Almost 2 years 2 5.0

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