Zipchat AI Chatbot & Live Chat for Shopify

Zipchat AI Chatbot & Live Chat

AI chatbot, AI Chat for Sales & Support, all channels...
Developer
ZIPCHAT INC
Rating
4.9
Feedback
190
Reviews
Chart
#479
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Zipchat Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team, the ease of use of the app, and the effectiveness of the AI chatbot in improving communication with customers and driving sales. Users appreciate the quick onboarding process, the personalized support from team members like Alessandro and Vasco, and the seamless integration of Zipchat with their online stores. The AI chatbot is praised for its ability to understand customer queries, provide relevant product recommendations, and handle inquiries in multiple languages.

Time spent using app
How long merchants keep the app installed.
Less than an hour 6%
Less than a day 4%
Less than a month 31%
Less than a year 45%
More than a year 4%
All reviews
5 / 5 Share
Sept. 2, 2026

Great experience so far with the chat bot. Easy to set up and starts helping conversions immediately. Looking forward to testing their other solutions as well.

Store Using app Total reviews Average rating
Loon'r 9 months 1 5.0
5 / 5 Share
Sept. 1, 2026

Fantastic customer service! The team are always available to help with any issues we have. The App is very easy to use, and the chat platform has been very helpful. We are extremely happy with the Zipchat system and the team behind it.

Store Using app Total reviews Average rating
Cworks 7 months 6 5.0
5 / 5 Share
Aug. 28, 2026

Good customer service from Aymar especially.

Store Using app Total reviews Average rating
CIPO & BAXX 2 days 1 5.0
5 / 5 Share
Aug. 28, 2026

Great App. Very helpful in communicating with clients in a timely manner.

Store Using app Total reviews Average rating
AIRE 10 days 5 4.8
5 / 5 Share
Aug. 26, 2026

We used 2/3 Chatbots before Zipchat. But Zipchat is the only one that earns itself at least 10 times back every month! It litterely converts the customer from having questions to buying your product within a few replies.

Store Using app Total reviews Average rating
Real Mad Honey 2 months 1 5.0

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