Zipchat AI Chatbot & Live Chat
AI Chatbot+ AI Chat to Automate Sales, Cart Recovery &...
Rating
4.8
feedback
151
chart
#242
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
4%
-
Less than a month
29%
-
Less than a year
55%
-
More than a year
4%
Reviews Summary
ZipChat has received a mix of positive and negative reviews from users. Positive aspects highlighted include the app's user-friendly interface, quick responses, ability to guide customers to the right products, and continuous addition of new features. Users appreciate the time-saving aspect of the app, with some mentioning a reduction in customer queries and an increase in sales. The support team is also praised for being helpful and responsive. However, some users have raised concerns about the app's marketing tactics, such as excessive emails and difficulties in customization for niche shops, leading to potential customer loss. Overall, ZipChat seems to be a valuable tool for many users, offering efficient automation and support.
Highlights
Review RSS Feed
All reviews
April 13, 2026
April 2, 2026
ZipChat is getting better and adapting to clients' needs. The support has been very good and has helped us tailor the product to support the client's questions and recoup valuable time, which our team would have personally spent their time answering We have seen excellent progress in the short time we have been using ZipChat
March 30, 2026
Zipchat has been an impressive AI agent. It responds quickly, understands what our customer is looking for, and helps guide them to the right products with ease. They are constantly adding new features. I'd like to say we will be using this agent for a long time!
March 26, 2026
I am extremely disappointed with the marketing tactics of this app. I have received 6 emails in a single week despite never subscribing to their list. Even worse, there is no 'Unsubscribe' link in their emails, which is a direct violation of anti-spam regulations. I have replied twice asking to be removed, but the emails keep coming. If you value your inbox and professional boundaries, stay away. A company that doesn't respect your 'no' won't respect your data or your store probably.
March 19, 2026
Sehr gutes Tool, sehr empfehlenswert. Beantwortet alle Kundenanfragen wirklich perfekt und verkauft nebenbei auch sehr gut.
Using app
6 months
Total reviews
4
Average rating
5.0
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