Zipchat AI Chatbot+Whatsapp AI for Shopify

Zipchat AI Chatbot+Whatsapp AI

Zipchat App | AI Chatbot + AI WhatsApp Marketing For...

Rating

4.8

feedback

103

Reviews

chart

#595

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    4%
  • Less than a month
    31%
  • Less than a year
    54%
  • More than a year
    2%

Reviews Summary

Zipchat is highly praised for its ease of setup, efficiency in handling customer inquiries, and AI accuracy. Users appreciate the natural and human-like responses provided by the chatbot, as well as the ability to recommend products effectively. The app is commended for improving customer engagement, increasing conversions, and saving time for merchants. Additionally, the customer support team is highlighted for being responsive and helpful. However, there are some concerns raised about the app's marketing practices, with one user mentioning receiving spam emails. Overall, Zipchat is recommended for its reliability, user-friendliness, and impact on streamlining customer interactions and boosting sales.

Highlights

Ease of setup and efficiency in handling customer inquiries
AI accuracy and natural responses
Improvement in customer engagement and conversions
Responsive and helpful customer support
Concerns about marketing practices

Rating Breakdown

  • 5
    93% (96 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 9, 2025

ZipChat have been great. Very easy to set-up and you can add corrections/knowledge bases etc. Helps with sales a lot and also customer support

Store

Nuvio

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2025

The app works great. I love the integration with Whatsapp and the endless possibilities of personalizations inside the campaign manager. If you want to scale up your business, this is the app for you

Using app

27 days

Total reviews

13

Average rating

5.0

5 / 5 Share

April 25, 2025

Amazing Experience! Using ZipChat has been an absolute game-changer for me. The app is super intuitive and easy to use, and I genuinely love how smoothly everything works. Whether it's the design, features, or overall functionality—everything just clicks. I’ve had an amazing experience so far and highly recommend it to anyone looking for a top-notch chat app! Montreal, Canada

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2025

Zipchat is a game-changer. It’s incredibly easy to set up and instantly lightens the load for your customer service team. I’ve tested a few competitors, but Zipchat’s AI consistently delivers more accurate answers and better support for visitors. Excited to see what features come next!

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

consigliata

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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