Zipchat AI Chatbot+Whatsapp AI for Shopify

Zipchat AI Chatbot+Whatsapp AI

Zipchat App | AI Chatbot + AI WhatsApp Marketing For...

Rating

4.8

feedback

91

Reviews

chart

#1,217

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    34%
  • Less than a year
    57%
  • More than a year
    1%

Reviews Summary

ZipChat is highly praised for its exceptional customer service, seamless setup, and efficient AI chatbot capabilities. Users appreciate the quick responses, personalized interactions, and the ability to save time on customer inquiries. The app is described as a game-changer, with many users noting significant improvements in customer support and conversion rates. The support team is highlighted for being fast, helpful, and accommodating to special requests. However, there are a few mentions of bugs and issues with the app's functionality, such as unwanted advertising on the website after app removal.

Highlights

Exceptional customer service and quick responses
Efficient AI chatbot capabilities
Game-changer for customer support and conversion rates
Fast and helpful support team
Issues with app functionality and bugs

Rating Breakdown

  • 5
    95% (86 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 6, 2025

This app is truly amazing! Not only is the quality of the responses from the start exceptionally high, but the customer service is next level. They are quick to reply and efficient at fixing issues or adding suggested features. Sincerely, it’s one of the best apps we've tried in the Shopify App Store and we’ve tested a lot!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Abbiamo iniziato a usare ZipChat per il nostro shop online per migliorare il supporto clienti. L’installazione è stata semplice e l’integrazione immediata. La chat risponde alle domande più frequenti in maniera pertinente, riducendo il carico sul team - Assolutamente consigliato!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Honestly, the worlds best chatbot! From setup to use, the experience is seamless, and the support is outstanding. Highly recommend!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

The customer service is super reactive. I've been setting up the tool to respond to customer requests, and we're getting interesting results. It helps save a lot of time on specific questions.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2025

I received several emails from ZipChat and initially wasn’t too thrilled about them. Basically, every company claims they’re better than the competition, and it was the same here. However, after a few not-so-great experiences with my previous chat plugin, I decided to give ZipChat a chance—even though it’s relatively expensive for a small shop like ours. In the end, I have to say I almost regret not having installed ZipChat sooner. The AI learns completely on its own, and you can also train it manually. The responses are so good that on our very first day we made a sale through the AI chat and even won a new customer. For me, it’s an absolute must-have app—not least because of Carlo’s outstanding support in accommodating my special requests. Thank you very much; we will definitely stick with you.

Using app

1 day

Total reviews

15

Average rating

4.9

All reviews

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