All reviews

Rating Breakdown

  • 5
    95% (144 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)

Reviews with Text

  • 98% (148)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 13, 2026

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2026

ZipChat is getting better and adapting to clients' needs. The support has been very good and has helped us tailor the product to support the client's questions and recoup valuable time, which our team would have personally spent their time answering We have seen excellent progress in the short time we have been using ZipChat

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2026

Zipchat has been an impressive AI agent. It responds quickly, understands what our customer is looking for, and helps guide them to the right products with ease. They are constantly adding new features. I'd like to say we will be using this agent for a long time!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2026

Sehr gutes Tool, sehr empfehlenswert. Beantwortet alle Kundenanfragen wirklich perfekt und verkauft nebenbei auch sehr gut.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2026

Werkt erg goed, we hebben onze klantcases sterk kunnen reduceren door goede implementatie van de AI chatbot. Werkt ook voor woocommerce.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2026

Zipchat is user friendly, easy to understand and simple to implement. We were live with 3 brands in less then a day. Up to speed: They add new features that are actually useful quite often. It's really worth to check the changelogs. I definitely recommend it Zipchat!

Store

QLEVR

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Wir sind absolut begeistert vom KI-Agenten von Zipchat! Der Sales Agent ist wirklich genial und hat unsere Website auf ein komplett neues Level gehoben. Seitdem er im Einsatz ist, werden Besucher viel gezielter abgeholt, Fragen sofort beantwortet und Interessenten deutlich effizienter durch den Funnel geführt. Was uns besonders beeindruckt: Extrem schnelle und präzise Antworten Klare Verkaufsführung ohne aufdringlich zu wirken Spürbar mehr qualifizierte Leads Deutlich höhere Conversion-Rate Der KI-Agent arbeitet wie ein echter Top-Sales-Mitarbeiter – nur rund um die Uhr verfügbar. Unsere Kunden fühlen sich sofort verstanden und professionell betreut. Für uns ist Zipchat ein echter Gamechanger im Online-Vertrieb. Wer seine Website nicht nur informativ, sondern verkaufsstark machen möchte, sollte diesen KI-Agenten unbedingt einsetzen. Absolute Empfehlung!

Store

PEAK

Using app

15 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Super easy to use and setup (do not tell anyone, particularly if you are agency =) ). Great results out of the box with very little intervention.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Great onboarding with the team thanks to Anel for the great explanations ! cant wait to work more with you guys

Store

For.me

Using app

1 day

Total reviews

24

Average rating

4.7

5 / 5 Share

Feb. 17, 2026

Great app for a fast and thriving e-commerce business. Zipchat takes a large portion of inbound queries from our customers, allowing our staff more time to process orders and deal with more challenging enquiries.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Works really good!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

A very functional chatbot with a backend that is easy to use, intuitive, and well-designed. The interface makes it simple to manage settings and workflows, even for users without technical experience. Overall, it’s a reliable and efficient solution for streamlining communication and automation

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Absolute best app for our store. The technical support is excellent, the setup is highly intuitive, and it delivers tangible results from day one. An essential tool for anyone looking to scale their business with professional-grade automation.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

tutto bene we have an additional revenue with the ROI of 10 so can only recommend.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Wij waren op zoek naar een Chatbot die snel en accuraat antwoorden geeft, en Zipchat is echt perfect!

Using app

14 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 5, 2026

We’ve been using Zipchat for some time now and it’s been a solid addition to our store. It helps handle common customer questions quickly and keeps conversations moving without feeling robotic. Setup was straightforward, the AI responses are easy to train, and it’s noticeably reduced the amount of manual support we need to do day-to-day. Overall, it’s been reliable, effective, and well worth it.

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

I have been loving the app for the heavy lifting it does for me that 24 hours 7 days a week can take care of my clients,

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Easy to use and platform is intuitively designed. The responses are good although we do actively review them to ensure they stay relevant.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Using app

3 months

Total reviews

12

Average rating

4.6

5 / 5 Share

Feb. 4, 2026

We have tried other AI chatbots. ZipChat stands on easy to retrain (althought sometimes even after training it commits the same misake), the answers are technical and very human-like.

Using app

7 months

Total reviews

13

Average rating

2.6