MontanaSlime review for One Click Upsell ‑ Zipify OCU
Sept. 3, 2024
I deinstalled the app and they keep charging my account monthly with 31€. I do not even use the app and I want my money back!
Developer Reply
My name is Chris and I am the Customer Support Manager here at Zipify. As I mentioned in your support case, your plan has a base fee of $35 per month plus 1% of revenue acquired via OneClickUpsell offers. This means that even if you are not generating upsell revenue, you will be charged that base fee of $35 a month. These misunderstandings happen which is why we were happy to refund all fees paid to us. Our Support team prides itself on being generous and understanding when billing misunderstandings occur. We hope you can give us another chance down the road!