Rating

4.5

feedback

504

Reviews

chart

#133

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    20%
  • Less than a year
    54%
  • More than a year
    20%

Reviews Summary

The reviews for the Shopify App are mixed, with some users praising its effectiveness in increasing conversion rates and revenue, as well as its easy setup and excellent customer support. However, there are also negative reviews mentioning glitches, unreliability, and confusion in using the app. Some users have experienced issues with double orders, unresponsive customer service, and unexpected promotions being activated without notification. Overall, the app seems to have a positive impact on sales and customer experience, but there are areas that need improvement in terms of functionality and support responsiveness.

Highlights

Effectiveness in increasing conversion rates and revenue
Easy setup and user-friendly interface
Excellent customer support
Glitches and unreliability
Issues with customer service and unexpected promotions

Rating Breakdown

  • 5
    85% (427 ratings)
  • 4
    5% (25 ratings)
  • 3
    3% (13 ratings)
  • 2
    2% (11 ratings)
  • 1
    6% (28 ratings)

Reviews with Text

  • 74% (372)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 8, 2026

I've used this app for many years. In the past few weeks, upsell payments stopped being captured completely - every order has an upsell, but no payment. The developer claims they cannot troubleshoot or do anything about this. Unless you want to process all payments manually, look elsewhere.

Using app

About 4 years

Total reviews

16

Average rating

4.5

Developer Reply

Sofia from Zipify Apps Support here! 👋 I'm sorry to hear you've run into this issue. For this issue resolution we recommend reaching out directly to Shopify, as they will be best equipped to assist you. We've also sent you a separate reply with more detailed information. We look forward to hearing from you!

5 / 5 Share

April 8, 2026

Thank you

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review and the 5 stars!

5 / 5 Share

April 4, 2026

Using app

5 months

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for your review and the 5 stars!

3 / 5 Share

April 4, 2026

Using app

Over 3 years

Total reviews

9

Average rating

4.7

Developer Reply

Sofia from Zipify Apps Support here! 👋 I’m sorry to hear that your experience with OneClickUpsell didn’t fully meet your expectations. If there is anything we can do to improve your experience, please reach out to our support team directly with more details. We look forward to hearing back from you!

5 / 5 Share

April 2, 2026

great support

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! 🌟 We’re delighted to hear you had a great experience with our Support team.

All reviews

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