One Click Upsell ‑ Zipify OCU
The reviews for the Zipify/OCU app are overwhelmingly positive, with users praising the app for its ease of use, excellent customer service, and effectiveness in increasing Average Order Value (AOV). Many users highlighted the quick and helpful support they received from the team, with specific mentions of team members like Ash, Oleh, and Gabriela. The app's ability to set up post-purchase upsells easily and track results through the dashboard was also appreciated. Users mentioned that the app helped them generate significant revenue through upsells and improve customer retention rates.
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No easy way to cancel. Businesses should be penalized if the cancel button isnt easily findable in settings or plan/ billing. OCU doesnt.
Hi, Sofia from Zipify here! Thanks for the feedback, and sorry for the frustration! Since OCU is billed through Shopify, uninstalling the app from Settings > Apps and sales channels cancels your subscription automatically. You can find the full steps in our Help Page article: https://help.zipify.com/en/articles/4571658-plan-billing-for-your-subscription-ocu
Thank you for the positive rating - it's genuinely appreciated. Please don't hesitate to reach out if you need anything in the future!
Thank you for the positive rating - it's genuinely appreciated. Please don't hesitate to reach out if you need anything in the future!
Customer service is great, they went above and beyond to help me. OCU is a fantastic app, too! Great experience all around. Thank you to Oleh and the OCU team.
Thank you so much! I'll be sure to pass your kind words along to Oleh, he'll love hearing it. Going above and beyond is exactly what our team aims for, and we're thrilled OCU is working so well for you. We're always here whenever you need us! 🙌
Ash was very thorough, and helpful! Thanks - the service was well above average CS/Support experience.
Thanks for the kind words! So glad Ash could take great care of you. We're always here when you need us!
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