Rating

4.5

feedback

519

Reviews

chart

#250

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    19%
  • Less than a year
    54%
  • More than a year
    21%

Reviews Summary

The One Click Upsell app has received mostly positive reviews from users. Customers appreciate the app for its ability to increase the average order value (AOV) and drive revenue through post-purchase upsells. The customer service provided by the app's support team is highly praised for being quick, efficient, and helpful in resolving issues. Users also highlight the ease of setup and the effectiveness of the upselling features. However, there are some negative reviews mentioning issues with app glitches, payment capture failures, and difficulties in configuration. Some users have also expressed concerns about the app triggering promotions without notification and experiencing double orders.

Highlights

Positive reviews highlight the app's ability to increase AOV and drive revenue through post-purchase upsells.
Customers appreciate the quick and efficient customer service provided by the support team.
Users find the app easy to set up and effective in upselling, but there are concerns about app glitches and configuration difficulties.
Some negative reviews mention issues with app glitches, payment capture failures, and triggering promotions without notification.
Concerns have been raised about experiencing double orders and difficulties in configuration.

Rating Breakdown

  • 5
    85% (442 ratings)
  • 4
    5% (26 ratings)
  • 3
    3% (13 ratings)
  • 2
    2% (12 ratings)
  • 1
    5% (28 ratings)

Reviews with Text

  • 73% (382)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 28, 2026

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2026

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2026

We had moved off OCU a little over a year ago due to some limitations with offer set up and integrations. Since then, they have surged past competitors with an all-in-one app. This cut down on our funnel set up and evaluation time, as we can see results from one dashboard instead of 2 or 3 apps. I also appreciate the honest reporting, showing you AOV with and without OCU upsells over time, vs other apps that take credit for sales you'd have anyway.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

This review means a lot, thank you! 🎉 We took the feedback from merchants like you seriously and worked hard to close those gaps. Hearing that you came back and that OCU is now simplifying your entire funnel workflow is exactly the kind of win we work for. Transparent reporting is at the core of what we do, and we're glad it stands out. Welcome back!

5 / 5 Share

May 22, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review and the 5 stars!

5 / 5 Share

May 21, 2026

The ROI is 11x so far this month. I think the benefits outweigh the friction created for customers.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

11x ROI in a single month - that's fantastic! 🎉 Thank you for the honest review and for sticking with us. We're continuously working on improving the experience and can't wait to see your results keep growing!

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more