One Click Upsell ‑ Zipify OCU
All reviews
Review RSS feed
Customer service is great, they went above and beyond to help me. OCU is a fantastic app, too! Great experience all around. Thank you to Oleh and the OCU team.
Ash was very thorough, and helpful! Thanks - the service was well above average CS/Support experience.
Thanks for the kind words! So glad Ash could take great care of you. We're always here when you need us!
Easy to navigate, great customer service!
Thank you for the positive rating - it's genuinely appreciated. Please don't hesitate to reach out if you need anything in the future!
Efficace ! A installer très rapidement
Oleh was extremely helpful with everything - cannot express how thankful I am. Thank you very much! Great app and has really helped our store.
This means a lot, thank you! Oleh will be delighted to hear it. Happy the app is helping your store grow, and we're here anytime you need us. 🙌
Had a bit of trouble getting things set up, but the customer service agent got me sorted quickly. Having an app that will actually respond and take care of an issue right away is most important.
Really appreciate the kind words! Glad our team could get you up and running quickly. Responsive support is exactly what we aim for, so reach out anytime! 🙌
Zipify has emailed asking to leave a review so they can improve on things. I've had this app for a few months now. It doesn't really have the functionality that I would like and have brought this up with CS before. It would be great to be able to add a whole category/collection to the upsells as a shop like mine is constantly turning over product with new seasons and styles and there are not a lot of things that stay in stock all the time. For instance would be great to pair a t-shirt upsell with boardshorts, but can't really do that with the current functions as the tee I choose could be gone of have very few sizes left. I haven't had any results with any AI options yet. The only thing I can consistently seem to upsell is a $10 air freshener which some people tack on. I keep getting emails about thank you page upsells but I don't really want random companies that I have no control over popping up in advertising related to my business. I am getting a few upsells but I think the social media ads and hooks to sell this app are better than the app itself. Another online business I am involved in is getting no love form the app but we used it for a promotion to get people to tack on a free beanie to a hoodie purchase, so it was a handy function but didn't generate any revenue
Thanks so much for the feedback, we really appreciate it. We've added your request to Add Collection as an Upsell to our Feature Requests list for the product team, and we've shared some more detail plus a workaround in your ticket before. Take a look when you get a chance, and let us know if we can help you get more out of it!
Thank you for the positive rating - it's genuinely appreciated. Please don't hesitate to reach out if you need anything in the future!
New Shopify owner here - first venture! I've been really happy with my Zipify/OCU experience so far. There trial period is an excellent proof of concept and the team was excellent to work with when I had specific concerns about some upsells I unfortunately had to cancel. I look forward to seeing all the ways OCU continues to help me grow my store. Keep up the great work!
Congratulations on your first venture, and welcome! It means a lot that OCU has been part of your early journey. We're so glad the trial helped you see the value and that our team could support you when questions came up. We're excited to keep helping you grow, so reach out anytime! 🙌
Fairly easy to navigate, AI features are cool. Support is top notch!!!!
Thanks for the kind words and all those exclamation points! Glad the AI features are landing and that our team took great care of you. We're here whenever you need us. 🙌
Thank you for the kind review! We're here anytime you need us. 🙌
great
Thank you so much! We're glad you're enjoying it. Reach out anytime you need us. 😊
Very good
Appreciate it! We're here whenever you need us. 🙌
Service team has been really helpful!
Thank you so much! Our team genuinely loves helping merchants, so this is great to hear. We're always here whenever you need us. 😊
Thank you for the positive rating - it's genuinely appreciated. Please don't hesitate to reach out if you need anything in the future!
LOVE it and have been using this app for YEARS. Their support is top-notch as well.
This made our day, thank you! So grateful to have had you with us all these years. Reach out anytime you need us. 🙌
Great service. Support agents are kind; but they may not be present since there are shift changes, but that is understandable.
Really appreciate the kind words! Quick fixes and helpful support are what we're all about, so it's great to hear it showed. Reach out anytime!
Thank you for the positive rating - it's genuinely appreciated. Please don't hesitate to reach out if you need anything in the future!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.