One Click Upsell ‑ Zipify OCU
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Zipify has emailed asking to leave a review so they can improve on things. I've had this app for a few months now. It doesn't really have the functionality that I would like and have brought this up with CS before. It would be great to be able to add a whole category/collection to the upsells as a shop like mine is constantly turning over product with new seasons and styles and there are not a lot of things that stay in stock all the time. For instance would be great to pair a t-shirt upsell with boardshorts, but can't really do that with the current functions as the tee I choose could be gone of have very few sizes left. I haven't had any results with any AI options yet. The only thing I can consistently seem to upsell is a $10 air freshener which some people tack on. I keep getting emails about thank you page upsells but I don't really want random companies that I have no control over popping up in advertising related to my business. I am getting a few upsells but I think the social media ads and hooks to sell this app are better than the app itself. Another online business I am involved in is getting no love form the app but we used it for a promotion to get people to tack on a free beanie to a hoodie purchase, so it was a handy function but didn't generate any revenue
Thanks so much for the feedback, we really appreciate it. We've added your request to Add Collection as an Upsell to our Feature Requests list for the product team, and we've shared some more detail plus a workaround in your ticket before. Take a look when you get a chance, and let us know if we can help you get more out of it!
Sofia from Zipify Apps Support here! 👋 I’m sorry to hear that your experience with OneClickUpsell didn’t fully meet your expectations. If there is anything we can do to improve your experience, please reach out to our support team directly with more details. We look forward to hearing back from you!
I would like some help setting up some basic funnels. This is not entirely intuitive.
Sofia from Zipify Apps Support here! 👋 I’m sorry to hear that your experience with OneClickUpsell funnels didn’t fully meet your expectations. If there is anything we can do to improve your experience, please reach out to our support team directly with more details. We look forward to hearing back from you!
This resolution took way too long. Hoping you can improve the time it takes to resolve issues. Thank you
Thank you for bringing this to our attention. We regret that the resolution time did not meet your expectations, and we apologize for the inconvenience. Please know that improving our efficiency is our top priority.
Jeff from Zipify Apps Support here! 👋 I’m sorry to hear that your experience with OneClickUpsell didn’t fully meet your expectations. If there is anything we can do to improve your experience, please reach out to our support team directly with more details. We look forward to hearing back from you!
We really appreciate you taking the time to share your experience! It means a lot to our team to know that OCU is helping your store grow. Thanks for choosing us!
Thanks for sharing your rating. While we’re glad to have you as a user, we’d love to hear what we can do to make your experience even better. Our support team is always available if you’d like to connect.
Thank you so much for taking the time to leave us a review. If there’s anything we can do to enhance your experience, we’d love to hear from you. Our team is always here to help!
It doesn't target all customers. Randomly stops working.
Dear Souli, Thanks for the feedback! We’re sorry to hear you had issues. 🙁 Our team is on it to make sure everything targets correctly and runs smoothly. If you’re still seeing problems, reach out—we’ll get it sorted in no time! 💪 Team Zipify
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