All reviews

Rating Breakdown

  • 5
    48% (70 ratings)
  • 4
    3% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 100% (78)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 14, 2024

We're using the ZotaBox on a large scale withup to 200 Tools running at the same time and are happy with the outcome. It's especially needed to showcase influencer codes in the shop since we do see an incease in CVR when using zota-box. Support is helpful and easy to contact.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Excellent customer service

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, This means a lot for our customer service team. We are always committed to improving our product and service in order to help merchants increase sales. Thank you for your kind review!

5 / 5 Share

March 25, 2024

SO EASY!! Looked everywhere for this and once I found it, setup in 2 mins! Highly recommend.

Using app

4 minutes

Total reviews

13

Average rating

5.0

Developer Reply

Hello, Thank you for your 5-star review. This means a lot to our customer service team. We are working hard to make our app even more convenient for our merchants. Our in-app chat support always reply within 12 hours so don't hesitate to send us a message if any issue comes up.

5 / 5 Share

March 16, 2023

This app is absolutely awesome, it has so many features and so far they all seem to be working well, pop up, with countdown timer, the floating social share buttons and the sales bars are my favorite, I have tried many other apps. This one honestly is very good for the price

Using app

3 months

Total reviews

16

Average rating

4.8

Developer Reply

Thank you very much for your kind review. We LOVE it when merchants love our tools and work hard to give you reliable and easy to use tools at a fraction the cost of what other app developers charge. Please let us know if you have any other questions or issues that we can help resolve right away. Have a great day.

5 / 5 Share

Jan. 12, 2023

J'utilise zotabox depuis des années. C'est simple à utiliser. Le nombre d'outils disponibles est impressionnant et pas besoin de tout traduire !

Using app

About 6 years

Total reviews

28

Average rating

4.4

Developer Reply

Merci beaucoup pour votre aimable critique. Veuillez nous faire savoir si vous avez des questions ou des demandes. Nous avons ajouté une nouvelle fonctionnalité d'ajout au panier et de vente incitative que nous espérons que vous apprécierez. Passe une bonne journée.

2 / 5 Share

April 20, 2025

UPDATE April 2025: This was a phenomenal great tool for many years we used it. Now they either got sloppy or greedy, as all of a sudden tools are not working anymore, can't activate them and the new dashboard is a shear nightmare without oversight and extremely user unfriendly. All the widgets are now just presented in an endless long scroll down menu, instead of being nicely grouped to their class as in the old dash board. We can only say: The old programmers had class, the new developers just get fancy without having any concept or clou what business owners need! Big shame. We downgrade from 5 stars to 2 stars until things are hopefully brought back in order! UPDATE: After reaching out to the company, the CEO did not only confirm a major server upgrade of their app platform to prevent outages like experienced in the past months in future, but they also issued a very generous compensation. This is a customer care and service rare to find these days. So we are happy to change our former 2 star to a 5 star rating! We are long time customers of Zotabox and we really love their large variety of tools, like banners, popups, promo boxes, tabs, etc. BUT: since about one year their back bone became very unstable. This year alone, we lost several times for hours and longer connectivity to their service, unfortunately exactly during peak sales season like Black Friday and Christmas. They host their service on a Cloud server which seems to be not quite reliable. After contacting the developers several times, so far we have not seen any major improvement. The latest incident lasts alreday over 24 hours with no service anymore. If Zotabox service is not majorly improving their availibity we will have to move on to a different app. So sad...

Using app

About 3 years

Total reviews

10

Average rating

2.6

Developer Reply

Hi Rainer, Thank you so much for being a long-time client and for taking the time to share your feedback — it means that you truly care and want us to improve. We understand the frustration you felt, and we’d love to clarify and assist: 1️⃣ Tool Activation Issue Due to a recent update in our pricing policy, there’s now a limit on active widgets. That said, our support team has manually raised the limit for your account — so you can now use your tools without any disruption. I have emailed about it yesterday. Everything should work normally now 💪 2️⃣ Navigating the New Dashboard We hear you — the new layout can take a little getting used to. Here’s a quick guide to help: - To create a new tool, head to the Dashboard where tools are neatly listed by feature. - To manage your existing tools, go to My Widget — there you’ll find all the active tools you've created. Tip: You can also use the search bar at the top to instantly find your tool — no need to scroll endlessly anymore! We know change isn’t always easy, especially when the previous setup worked so well for you. But many of our longtime users are starting to enjoy the improvements — faster performance, easier access to features, and more consistency across tools. We truly hope the updated experience will grow on you too. If things feel smoother now, it would mean the world to us if you'd consider updating your review 🙏 Again, thank you for your honesty and continued support — it helps us improve and serve you better. Warmest regards, Manuel Zotabox Team 💛

5 / 5 Share

Nov. 16, 2022

I've used Zota for about a month now. Based on reports, they've helped me earn $504 extra by using their features. No problems and I love it so far.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Woow Fantastic! I recommend this to everyone for sure. I used this for my banner and it was recommended by a few people.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 8, 2022

My header bar is great, it does everything i need and the customer service is excellent they really care!

Using app

2 days

Total reviews

1

Average rating

5.0

2 / 5 Share

June 13, 2022

I have had this product for a few years. I do not use the promotional banners often. It seems that every time I do need it, there is a new bug that prevents me from using it. Then, they fix the bug after my need no longer exists. Until the next time....

Using app

3 months

Total reviews

22

Average rating

3.1

Developer Reply

Hi, We are sorry for the inconvenience. You contacted us on Saturday and the bug was fixed by Sunday. Browsers, operating systems and websites have updates that may conflict with our tools (this is normal for all app services). We fix any conflicts in 1 business day. We wish you the best with your online business.

5 / 5 Share

April 27, 2022

Fantastic! I recommend this to everyone for sure. I used this for my banner and it was recommended by a few people.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful. Glad to hear you are enjoying our app. Be sure to make use of all our available tools in your Zotabox package. Have a great day.

5 / 5 Share

Feb. 3, 2022

I used this App to help me upscale my business and bring in more sale. This App is very good especially if you are just starting off your business as you get a 30 Days Free Trial so you can test it before you start paying for it.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

Really useful app that is reliable, intuitive to use and very flexible, including a large range of set-up options. Recommended.

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you kindly for your nice review. We wish you the best with your online store and hope our promotional tools help you to increase your sales.

5 / 5 Share

Dec. 5, 2021

I LOVE this app. It has so much functionality - I added a menu bar, a notification just where I wanted it and was able to change size, position, everything! Very easy to use after playing with it a bit. I also like the way it doesn't slow the loading speed. Great value.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very kindly for your nice review. That is what we love to hear. Merchants using our tools to add quality tools to their website and increase the sales with promotional ideas. Please let us know if you have any requests for other features etc.

5 / 5 Share

Oct. 29, 2021

It is super easy to use and the instructions provided really guide and show you through the app. Simple, efficient and quick. Literally, just clicks of a button and then updated onto the website! Thanks for creating this

Using app

About 1 hour

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 26, 2021

The 5,000 page views is nothing for an average website at $12.99 per month. You should increase the page view to accommodate medium size websites. The 5,000 page views is less than a week, sometimes even just a few days, and then your app goes down withing that time frame. Please don't mention to upgrade, because luring vendors in at $12.99 and then having them pay $79.99 is insane after having us spend time setting things up.

Using app

About 2 hours

Total reviews

11

Average rating

2.8

Developer Reply

Hi, we are very transparent with our pricing on the Shopify app store and our own pricing page. We do not 'lure' in merchants. We can also create custom plans to accomodate any merchant's unique situation. You can re-install our app if you wish (and keep your current settings) and we can work to create a custom plan that fits your needs. (for other merchants we don't only have 2 plans and immediately require mid size websites to pay $79.99. We also have a mid price range of $29.99 and custom plans are available as mentioned). You can save 30% by paying yearly. We also give 20% extra visits every month for free. We wish you the best with your online store.

5 / 5 Share

Oct. 24, 2021

This app is very easy to use and if I have an issue my email is answered quickly. I would recommend this app.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We love it when merchants use our tools to improve their store's performance. Have a great day.

5 / 5 Share

Oct. 24, 2021

This app has been a huge help. I love popups and the header bar. These tools help us to reach our customers with important messages we don't want them to miss. Strongly recommend. They also have amazing customer support. Do yourself a favor and give them a try! We have been using this app for 4 years, and never had any issues

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We love our long term merchants. We wish you much success with your online store. Let us know if there is anything else we can do for you. Have a great day.

5 / 5 Share

Sept. 10, 2021

This app is super easy to use and easy to navigate on. So far I'm on the free trial, but I really like how it spiced up my website and how much you can add to your site with just this one app! You can add different banners and tools for different countries which is a MUST for me! I will continue to use this after my trial period!

Using app

About 23 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We love to hear merchants having success and increasing their sales with our tools. We wish you much success with your online store. Let us know if there is anything else we can do for you.

5 / 5 Share

July 2, 2021

Intuitive UX, super easy to use since they offer all necessary kinds of promo banner types and great display settings and features like timing, countdowns, styling, location-based settings, etc. The support is super kind and fast as well. Had such a great experience - Paul fixed all our issues within minutes. Highly recommend Zotabar and their lovely support.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your kind review. I personally did not fix the issues but our support technical team are the best. Let us know if you have any other issues or questions. Have a great day.