17TRACK Order Tracking
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I was confused about how to set up my tracking page url to the main page of my store and Emily helped me be with precision and easy communication whilst providing a screenshot tutorial of each step thank you very much
Don't download, they steal your money when you upgrade plans, double charging you for months and additional random charges. Then act like they have no idea where it came from. Steer clear of 17track.
Dear customer, We are very sorry for the inconvenience caused to you. Regarding your billing issue, as we mentioned in the online chat and the Shopify ticket, during your upgrade, we only charged the difference in fees for the corresponding number of days of use after the upgrade. The upgrade plan amount will be higher than your previous plan, and you need to make up the difference accordingly. Therefore, the bill on the Shopify side shows that the amounts for the two cycles of Additional Charge for 2024-11-30 ~ 2024-12-16 and Additional Charge for 2024-12-08 ~ 2024-12-16 are correct. We sent you the detailed usage cycle and billing report in the online communication and Shopify ticket yesterday. Regarding the last bill, you will be charged the bill until January. According to our communication, we can refund the corresponding fees to you for the plan you have not used according to the path you paid. Now Shopify has assisted in the refund. We will also communicate with Shopify and our product development team to find ways to make users better understand the corresponding bills. Thank you for your feedback. Feel free to contact us with any questions, we will continue to solve your problems through online chat and email. Best Regards 17TRACK
It is the best application for my store, I recommend it 100%
We've been using it for a long time, and it works perfectly in every aspect. The customer support team always responds promptly. Anyone in need of this kind of program can definitely use it. Thank you, 17TRACK!
je reccommande ça a changé mon business
Thank you Emily for your responsive support
Excelent Service, all the customer staff very supportive.
Their customer service is very good and timely. You can also ask questions via online text + paste pictures, which is very easy to use. The logistics service is also very good.
Very good application i recommande
4 stars because it works like a charm, 1 star off for having a lot of features locked behind paywall. Would rather just have to pay for the increased quota for scaling purposes. But overall its a great app would recommend to at least try. I am going to miss the premium after the trial but not paying $89 when I only average 3 sales a week.
I recommend it for a beautiful and detailed application.
Awesome customer service love the quick response!
Great app and customer service is excellent!
Very patient, and very useful
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