All reviews

Rating Breakdown

  • 5
    94% (2,792 ratings)
  • 4
    3% (95 ratings)
  • 3
    1% (17 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (19 ratings)

Reviews with Text

  • 71% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 11, 2023

The must-have tracking app you should install. It helps us sync Paypal tracking in time. and very easy to use, customer service is also great

Store

kolybel

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ 17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes. If you need anything, just leave us a message. We will be here to assist. ❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Jan. 11, 2023

So easy to use! I add the track page to my store, my customer can check their order by self, it reduce many of my customer service work

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️ If you need anything, just leave us a message. We will be here to assist. ❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Jan. 11, 2023

This app is excellent! It can auto sync Paypal Tracking info, help customer track their orders. And customer service is quick .

Store

TDANCE

Using app

2 days

Total reviews

7

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ 17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes. If you need anything, just leave us a message. We will be here to assist. ❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Jan. 17, 2024

I just would like to extend thanks to 17track team making one of the most useful apps for any shopify store owner. Obviously, there are lot of other apps with similar function. But I believe 17track is connected with highest number of carriers among them. While shipment from dropshipping business is always challenging, managing customer expectation is always critical for business success. In regards to customer service, I found them very efficient and helpful providing support instantly. It is much appreciated. Finally, KUDOS to 17track team for presenting such a nice app.

Store

OleOle

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Dear Friend, Thank you for your positive comment and feedback! Your encouragement will keep us moving forward and constantly improving our service! Please feel free to contact us with any feedback, we will help you as always!❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Jan. 9, 2023

Great customer support. I recommend this app. Very happy with the overall experience and the service received.

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for choosing 17TRACK!❤️ You are our valuable user! We are committed to providing our help and service to you! If you need anything, just leave us a message. We will be here to assist. ❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Jan. 8, 2023

The tracking number can be displayed in the background soon. At the same time it can track in Paypal.highly recommended!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Friend, Thanks for your recommendation!❤️ Our Shopify APP supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes. Please feel free to contact us with any feedback, we will help you as always!❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Jan. 7, 2023

Provides a nice branded page for a consistent experience. I'm offering buyer protection because I had a good experience with Seel. Hope they keep it up.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Dear Friend, Thank you so much for choosing 17TRACK!❤️ Seel currently only supports buyers from the United States, but they will support more countries in the future. Continue to help users improve their buyer experience. If you need anything, just leave us a message. We will be here to assist. ❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Jan. 6, 2023

We think this really works too well, it solves the problems we've been having with finding logistics, and it doesn't jump to other links, it really works super well, recommended! And there is a lot of customer service, and the 17track team is very helpful, timely communication, and the solution provided solves our problem perfectly, love it so much!

Using app

About 5 hours

Total reviews

6

Average rating

4.3

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ We partner with 1500+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪 If you need anything, just leave us a message. We will be here to assist. ❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Jan. 6, 2023

Great customer support. App does exactly what it is meant to do. Customer can use tracking number, email address/order combo to track. EASY.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders so which can help increase your customer's satisfaction and your sales. Also,add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️ Please feel free to contact us with any feedback, we will help you as always!❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Jan. 5, 2023

I like this logistics inquiry application very much. It is powerful and easy to operate, which meets the needs of my current store

Using app

28 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ Our Shopify APP is designed to be easy to use and convenient for users. We are so glad that our APP has brought you such a great first impression! We will continue to work hard to optimize the APP for a better user experience! If you need anything, just leave us a message. We will be here to assist. ❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Jan. 5, 2023

这是一个好用的插件,能够帮助我们解决尾程异常派件的通知问题。对于做大件的我们来讲,尾程丢件的损失是巨大的。实时监控尾程派送状态,及时跟踪超时订单,及时联系客户防止客户提争议,及时向物流商索赔是非常必要的。

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

亲爱的用户朋友!您好! 非常感谢您成为我们尊贵的用户! 我们的邮件通知功能还可选择通知买家或通知卖家,针对有异常的包裹,方便您和您的客户第一时间跟进订单,帮助提高客户的满意度和您的销售额~ 我们也会继续努力优化APP,给用户朋友们带来更好的体验! 若需要任何其他支持,请随时与我们支持团队联系!我们会尽快响应您! 再次感谢您的支持和认可! 17TRACK

5 / 5 Share

Jan. 5, 2023

参加一个线下活动了解到17track 有一个年度免费计划,很开心参与。做跨境已经很多年了,也使用17track 很多年了,很有用的一个工具,不需要去不同的物流网站查询,方便快捷。很多同行朋友都在用。推荐推荐

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

亲爱的用户朋友!您好! 非常感谢您一如既往的支持并成为了我们的共创者! 17TRACK支持查询全球超过1500+邮政运输商、国际快递以及主流跨境电商物流专线。 我们也会继续努力优化APP,给用户朋友们带来更好的体验! 若需要任何其他支持,请随时与我们支持团队联系!我们会尽快响应您! 再次感谢您的支持和认可! 17TRACK

5 / 5 Share

Jan. 4, 2023

使用很方便,有专门的业务人员对接,回答速度很快! 帮助卖家售后服务很有帮助。 后台还有物流统计功能,可以帮助客服查漏补缺物流订单 可以自动发送物流状态邮件,帮助很大 解决了很多物流上面的统计查询问题。

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

亲爱的用户朋友!您好! 令人感到惊喜!您已成为我们用户有半年之久!非常感谢您一如既往的支持! 我们的邮件通知功能还可选择通知买家或通知卖家,针对有异常的包裹,方便您和您的客户第一时间跟进订单,帮助提高客户的满意度和您的销售额~ 我们也会继续努力优化APP,给用户朋友们带来更好的体验! 若需要任何其他支持,请随时与我们支持团队联系!我们会尽快响应您! 再次感谢您的支持和认可! 17TRACK

5 / 5 Share

Jan. 3, 2023

Great app, the best tracking app I've ever used. The design is clear. The customer service will answer you very quickly and deal with the problems I had very quickly, I recommend

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ Our Shopify APP is designed to be easy to use and convenient for users. We are so glad that our APP and Customer Service have brought you such a great first impression! Please feel free to contact us with any feedback, we will help you as always!❤ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Dec. 29, 2022

Todo perfecto, tanto el funcionamiento de la app como la atención al cliente muy recomendada para los que se vuelven locos con los envíos como yo jeje

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Friend, Surprisingly! 😍Our APP gets such a high recommendation from you! We will also continue to work hard to optimize the APP to bring a better experience to users! Please feel free to contact us with any feedback, we will help you as always!❤ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Dec. 29, 2022

Easy to install and works like a charm! Highly recommended to everyone! Oh and awesome customer service too!

Using app

2 days

Total reviews

13

Average rating

5.0

Developer Reply

Dear Friend, Surprisingly! 😍Our APP gets such a high recommendation from you! We will also continue to work hard to optimize the APP to bring a better experience to users! Please feel free to contact us with any feedback, we will help you as always!❤ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Dec. 28, 2022

The app is easy to customize and useful, easy to operate, has a clear interface, and the customer service is friendly, knowledgeable and fast. I recommend this app.

Store

EleMake

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ Our Shopify APP is designed to be easy to use and convenient for users. We are delighted that our customer service has been rated so highly by you!❤️ I'm very proud of our customer service for doing a great job serving our valued users!😊 Please feel free to contact us with any feedback, we will help you as always!❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Dec. 28, 2022

A convenient app, supporting customers to check orders by themselves. The Customer Service also helped me a lot and answered my questions.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️ Also, Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders so which can help increase your customer's satisfaction and your sales. You are our valuable user! We are committed to providing our help and service to you! We will continue to work hard to optimize the APP for a better user experience! If you need anything, just leave us a message. We will be here to assist. ❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Dec. 27, 2022

I recommend the application 17TRACK Order, which is convenient for customers to track their own orders. It is very convenient, and it is free at present. I hope not and it won't charge the seller in the future.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️ Also, Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders so which can help increase your customer's satisfaction and your sales. We're happy to know that our free quota can meet your needs! If you need to upgrade the quota in the future, you can directly enter the APP to do the action! If you need anything, just leave us a message. We will be here to assist. ❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Dec. 26, 2022

Kept on shifting various tracking apps and landed on this. These guys really have very robust tracking app with so many customisations. If you are searching for one then your search ends here. The support team is very responsive

Using app

1 day

Total reviews

10

Average rating

5.0

Developer Reply

Dear Friend, Thanks for choosing us firmly in the end! ❤️ We partner with 1400+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers and optimize the APP for a better user experience!💪 Please feel free to contact us with any feedback, we will help you as always!❤️ Thanks again for your support and recognition! Best regards, 17TRACK