17TRACK Order Tracking
17TRACK Order Tracking - Shopify Returns & Exchanges
Rating
4.9
feedback
2,972
chart
#163
All reviews
Review RSS Feed
July 5, 2022
Extremely easy and straightforward to use app. Very happy with the way it easily integrates with my store and it’s an easy way of dealing with tracked deliveries all in one platform. The customer service team is also very helpful, 10/10 from me
Hi Carsosa, "10/10 from me" Thank you so much for giving us such a high rating! 🥰 We are very glad that you are satisfied with our APP and Team's actions! 🥰💪 Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊 If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
July 4, 2022
We found Track17 about a year ago. It is an excellent addition to our customer support platform and is a fantastic service to track undelivered orders so we can be pro-active and alert customers to collect their orders, thereby avoiding expensive returns and resends. There was a slight glitch when NL post made some changes to their website, and again when Shopify forced an upgrade, but the team at Track 17 resolved the issues quickly and handled things professionally and effectively to get us back on board. Thank you!
Hi SANUSq Liposomal, "We found Track17 about a year ago. It is an excellent addition to our customer support platform and is a fantastic service to track undelivered orders so we can be pro-active and alert customers to collect their orders, thereby avoiding expensive returns and resends. " Thanks for your continued support ! 🥰 "There was a slight glitch when NL post made some changes to their website, and again when Shopify forced an upgrade, but the team at Track 17 resolved the issues quickly and handled things professionally and effectively to get us back on board. Thank you!" You are our valuable user and we are committed to providing you with the best service and assistance! 😊 Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊 If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
July 4, 2022
This plug-in has a high degree of integration. Inquiring about the logistics package is very edge-sealing, and also provides free packages and free mail notifications, he helped my business to develop quickly.
Hi Viviebike, "he helped my business to develop quickly." Thank you so much for sharing the great news with us! 🤩 We are very glad to know that our APP can help your business grow! 🤩 "This plug-in has a high degree of integration. Inquiring about the logistics package is very edge-sealing, and also provides free packages and free mail notifications, " Thank you for your satisfaction with the Tracking and Email Notification Features. 😊 Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊 If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
July 3, 2022
很方便的追踪查询插件，实时同步物流信息，不定期向客户发送追踪邮件，强烈推荐，Recommend ! 在线中文客服一对一服务，有什么问题可以直接在线咨询，非常方便。 From: TeslaGX Official Store
Using app
13 days
Total reviews
2
Average rating
5.0
您好！TeslaGX Official Store! 非常感谢您与我们分享您对我们APP和团队服务的感受！ 🥰 您的满意是我们的动力，我们会继续努力，创造出让用户更满意的APP！💪 同时在此祝您的业务蓬勃发展！节节斗升！💪 如果有任何问题或建议，请随时联系我们！我们会尽快给您答复！ 再次感谢您的支持！ 17TRACK
Aug. 22, 2022
Great APP, straightforward to install, gives you up to 50 shipments per month for free, and very detailed tracking. Best option for me and very good service.
Hi MaxStore4U, Thank you so much for sharing your feedback with us! 🥰 We are very glad that you are satisfied with our APP! 🥰 "very detailed tracking" We partner with 1000+ carriers worldwide to show the tracking info in one place. We will continue to work hard to support data synchronization for more carriers.💪 Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊 If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
July 1, 2022
Very easy to use app, simple and convenient, timely and efficient technical service, enthusiastic and meticulous customer service. It also helped me modify the interface color style for free.
Hi Coscrew, Kind and meticulous user. 🤩 Thank you so much for such a kind review! 🥰 We are glad to know that you are satisfied with our APP and Support Team! 🤩 You are our valued customer and we are committed to providing the best service and assistance to you! 😊 Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊 If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
June 30, 2022
A very professional order tracking APP, which is convenient for order management. At the same time, the tracking page can be integrated into the website for customers to view in real time. After sales service is very good, all my problems have been solved through communication.
Hi TESLAUNCH, Thank you so much for rating us so highly! 🥰 We are glad to know that you are satisfied with our APP and the actions of our team! 🤩 Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP！💪 If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
June 27, 2022
It is very suitable for those who are just starting out, simple and convenient. I have been using the web version of 17track before, and every query needs to be redirected. Now I have replaced it with app, so I don’t need to jump anymore, and the brand expression is more friendly.
Hi iTalkPet, "It is very suitable for those who are just starting out, simple and convenient. " Thank you for giving such a high rating to our APP! 😍 "I have been using the web version of 17track before, and every query needs to be redirected. Now I have replaced it with app, so I don’t need to jump anymore, and the brand expression is more friendly." Thanks for your continued support! ❤ Your satisfaction is our motivation, we will do our best to create a more satisfying APP for our users. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
June 27, 2022
This app is a must-have for your customers to stay up to date with their packages! Super easy setup and great support.
Hi Aurelia Intimates, "This app is a must-have for your customers" Thank you for giving such a high rating to our APP! 😍 Your satisfaction is our motivation, we will do our best to create a more satisfying APP for our users. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
June 27, 2022
Great and prompt support on Whatsapp, Awesome interface and very easy to install. Provides with great tracking even using the free plan.
Hi All@Once, Thanks for choosing 17TRACK! We are glad to hear that our APP and team's actions have satisfied you! 😊 Your satisfaction is our motivation, we will do our best to create a more satisfying APP for our users. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
June 21, 2022
Works well and great chat support with Frances. They were able to also help me add a note on my page. Thank you so much!
Hi bonapawtit, Thank you so much for sharing such a kind review with us! We are so glad that our team's actions have resulted in a satisfied user!You are our valuable user, we are pleasure to provide our help for you. We welcome all feedback and suggestinos. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
June 21, 2022
Frankly, I can say that 17TRACK is the best order tracking app that I have used. Prices are reasonable, excellent features, super great customer support with fast replies as well as able to solve all the problems in time and many more. Really thank you to Erin and Lichee for their assistance and their team. Thank you and appreciate it. Highly recommended.
Hi GEON ALPS, Thank you so much for giving such a high rating! We are so glad that our APP and team actions bring in a satisfied user! Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP！ If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
June 20, 2022
Very useful, customers can check the logistics in real-time on the website. Customer service can also basically answer your questions in seconds, which is good. The only drawback is that the order email charges are a bit high.
Hi Fnkstore, Thank you so much for sharing your feedback! We are so glad that our APP and team actions bring in a satisfied user! Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP！ "The only drawback is that the order email charges are a bit high." Our Email Notifications Function is free. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
June 17, 2022
很早之前就使用过此软件查询国际快件，运输信息显示完全且及时，界面清晰简洁。现在在独立站后台可以直接安装使用，每个顾客的订单能快捷方便查询物流信息，大大提高我们的工作效率和顾客的满意度。非常好用的一个工具。
您好！ “很早之前就使用过此软件查询国际快件，运输信息显示完全且及时，界面清晰简洁。”非常感谢您对我们一直以来的支持！ "现在在独立站后台可以直接安装使用，每个顾客的订单能快捷方便查询物流信息，大大提高我们的工作效率和顾客的满意度。非常好用的一个工具。" 我们的APP可帮助用户进行简单的订单管理。邮件通知以及可以添加到您商店的免费查询的跟踪页，可以大大减少您商店客服工作，提升顾客满意度。很开心得知能提升您们的工作效率！感谢您分享的好消息！ 您的满意是我们的动力，我们会继续努力，创造出让用户更满意的APP！ 如果有任何问题或建议，请随时联系我们！我们会尽快给您答复！ 再次感谢您的支持！ 17TRACK
June 16, 2022
Easy to install. A good visualisation of the logistics timeframe. It would be nice if the price was a little cheaper.
Hi Team, Thank you so much for sharing your feedback! We are happy that our APP brings a satisfied user! Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP！ "It would be nice if the price was a little cheaper." If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
June 15, 2022
An amazing tool to keep track of our customers orders. 17Track manages multiple couriers and shows the status of all of our orders on one page.
Hi POSGear, Thanks for choosing 17TRACK! “17Track manages multiple couriers and shows the status of all of our orders on one page.” oh, the courier is not arranged by us, we cooperate to synchronize the data. We partner with 1000+ carriers worldwide to show the tracking info in one place. We will continue to work hard to support data synchronization for more carriers. If you have any questions or suggestions, please feel free to contact us. We welcome all feedback and suggestions! Thanks again for your support and recognition! Best regards, 17TRACK
June 13, 2022
This is Best app ever :) They customer service is awesome. I used black theme on my website and they help me change the color of that tracking app text. It is way too dark but now its white. I like overall this app very much. Messages that it send to my customer after shipping is nice service. App seems to work very well.
Hi Alfa-Jewelry, Thank you so much for sharing your feedback! “They customer service is awesome. I used black theme on my website and they help me change the color of that tracking app text. It is way too dark but now its white.” We are so glad that our team's actions have resulted in a satisfied user!You are our valuable user, we are pleasure to provide our help for you. "I like overall this app very much. Messages that it send to my customer after shipping is nice service." Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP！ If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
June 10, 2022
The function is very convenient for customers, the operation is very simple, and the customer experience is greatly improved, mainly because the service attitude of the staff is very good! ! ! Very friendly! ! ! Great experience! ! !
Hi Fashionmallonline Team, Thank you so much for choosing 17TRACK! We are so glad that our APP and team's action have resulted in a satisfied user! Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP！ If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
June 9, 2022
I use 17TRACK as my order tracker for while, it is really easy and convenient to use, with it, my customers could easily locate their parcels. In addition, it also helps me review the couriers and compare them with detailed information. Great APP.
Hi Easypocket, Thank you so much for choosing 17TRACK! We are so glad that you are satisfied with our APP and the tracking Function! We are always here if you need more help on parcel tracking or order status updates. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
June 7, 2022
This is a good app for tracking. You better try it. Easy to use. No headache. They have good customer service.
Hi bestkoreanskincare, Thank you so much for sharing such a kind review with us! We are so glad that our APP and team's action have resulted in a satisfied user! Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP！ If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK