All reviews

Rating Breakdown

  • 5
    95% (3,134 ratings)
  • 4
    3% (103 ratings)
  • 3
    0% (16 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (25 ratings)

Reviews with Text

  • 67% (2,206)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2022

I use this app to track the whole process of shipping and I can use it to manage all my orders. No need to receive blast emails from customers either, and it's still free. Great after sales, basically nothing you need to do, recommendable!

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Friend, Surprisingly! 😍Our APP gets such a high recommendation from you! We will also continue to work hard to optimize the APP to bring a better experience to users! Please feel free to contact us with any feedback, we will help you as always!❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Nov. 24, 2022

一直都在用这个查物流,非常方便;而且全球都能查到物流信息,更新也很及时,算是功能比较强大的插件了。整个客服体系也很完善和及时,能快速知道问题的答案。希望未来能多出一些好用的功能,这样的话,一个插件就能解决我所有的物流问题了

Store

AMIRO

Using app

About 1 month

Total reviews

6

Average rating

4.3

Developer Reply

亲爱的用户朋友! 您好! 非常感谢您一如既往的支持!😆 很荣幸17TRACK可以获得您如此高的评价!您的支持和肯定是对17TRACK最大的鼓励!是向前看的最大动力!❤️ 我们也会继续努力优化APP,给用户朋友们带来更好的体验! 如果您需要任何其他支持,请随时与我们联系。❤️ 再一次感谢您对17TRACK的支持和认可!❤️ 17TRACK

5 / 5 Share

Nov. 24, 2022

I appreciate your team's prompt response and service. It is much appreciated by someone like me who spent a lot time on checking parcel tracking. I stumbled upon 17track way before the Shopify app came out. 17track is just as reliable as my workhorse has been for years. If you're starting a new ecommerce store, I highly recommend trying it!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Dear Friend, Surprisingly! 😍Our APP gets such a high recommendation from you! Thanks for your positive review of our Customer Service!❤️ You are our valuable user! We are committed to providing our help and service to you! Please feel free to contact us with any feedback, we will help you as always!❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Nov. 21, 2022

I used this app to track all the shipments by different logistics companies. It's fast and easy to use. If you want to increase your efficiency, TRY THIS! Plus, the customer service is superb! Fast response to all your questions!

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Dear Friend, Thanks for your positive review of our Customer Service!❤️ You are our valuable user! We are committed to providing our help and service to you! Please feel free to contact us with any feedback, we will help you as always!❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Nov. 18, 2022

Excellent communication, listens to client's needs and provide their assistance and guidance, very competent, serious. I will highly recommend 17TRACK app!

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Dear Friend, We are delighted that our customer service has been rated so highly by you!❤️ I'm very proud of our customer service for doing a great job serving our valued users!😊 Please feel free to contact us with any feedback, we will help you as always!❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Nov. 16, 2022

Excellent customer service, excellent app, and very easy for customers to check their tracking numbers. The various features are also very good.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear Friend, Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service. If you need anything, just leave us a message. We will be here to assist. ❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Nov. 15, 2022

I love that this app can be embedded to my own shop theme and the customization so it fits with my brand. My shop looks so much more professional now and it is a great service I can provide my customers

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Friend, Thanks for sharing this good news with us! ❤️Your satisfaction is our greatest satisfaction and return! We will also continue to work hard to optimize the APP to bring a better experience to users! If you need anything, just leave us a message. We will be here to assist. ❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Nov. 15, 2022

I just used this app and encountered a problem, they have a very good service and solved my problem in a timely manner

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Friend, Thanks for your positive review of our Customer Service!❤️ You are our valuable user! We are committed to providing our help and service to you! If you need anything, just leave us a message. We will be here to assist. ❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Nov. 15, 2022

非常方便的一款应用,实现同步物流信息给客户的功能,可以自定义调整页面设计。内嵌品牌查询页的设计页很特别,客户不需要跳转到官网就可以进行查询。还有通知邮件的模板以及多语言翻译的支持!强烈推荐。全年免费计划的优惠很有吸引力。

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

亲爱的用户朋友! 您好! 非常感谢您分享如此真诚且具体的五星好评! 您的满意是我们的动力!我们将不断完善,争取做的更好,回报您的厚爱,谢谢!❤️ 如果您需要任何其他支持,请随时与我们联系。❤️ 再一次感谢您对17TRACK的支持和认可!❤️ 17TRACK

5 / 5 Share

Nov. 13, 2022

A very good shopify plugin,Not only is it fast, but also the customer service is in place! Worth recommending.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear Friend, Thanks for sharing this good news with us! ❤️Your satisfaction is our greatest satisfaction and return! Please feel free to contact us with any feedback, we will help you as always!❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Nov. 11, 2022

Awesome app and customer service! Highly recommend for everyone who needs custom tracking page in their site

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Friend, Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service. Please feel free to contact us with any feedback, we will help you as always!❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Nov. 11, 2022

I love how clear the tracking info is for me and for the customer. It saves me a lot of time as customers don't message me anymore asking where their order is because post office doesn't update the info. I also love how 17TRACK integrates into the website page so everything shown stays on brand. The support is very fast and ready to help with any questions you might have. A must have app for every shop!

Using app

About 2 months

Total reviews

12

Average rating

4.5

Developer Reply

Dear Friend, Great!❤️Thanks for sharing it with us! ❤️It makes us happy to see our work has been useful and made a difference! Please feel free to contact us with any feedback, we will help you as always!❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Nov. 10, 2022

Super user friendly and very accurate tracking status of my customers shipping. The User Interface is so easy to use. Highly Recommended! Thanks

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Friend, Thanks for your recommendation!❤️ We are so honored that you rate our APP so highly!❤️Thanks a lot! We will also continue to work hard to optimize the APP to bring a better experience to users! Please feel free to contact us with any feedback, we will help you as always!❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Nov. 9, 2022

今天刚用17Track Order, 感觉还不错。加上Track Your Order很方便,在网站上点Track Your Order, 直接输入单号就能查到物流信息。这样方便省事,客人能随时了解订单情况。

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

亲爱的用户朋友! 您好! 非常感谢您成为17TRACK尊贵的用户并且给予五星好评! 很开心得知Shopify APP给您带来了美好的初印象! 我们会继续为提供更好的帮助和服务给用户朋友们而努力奋斗! 如果您需要任何其他支持,请随时与我们联系。❤️ 再一次感谢您对17TRACK的支持和认可!❤️ 17TRACK

5 / 5 Share

Nov. 8, 2022

Excellent tracking APP, helps me solve the logistics tracking problem of the package, and also supports PayPal push, recommended!

Store

DEOWOO

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Friend, Thanks so much for your compliment! Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️ Welcome any recommendations when you use our app~ Thanks again for your support and recognition again! Best regards, 17TRACK

5 / 5 Share

Nov. 8, 2022

very good.I like it so much.So easy for use,good service. I hope my business can improve as soon as.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Friend, Thanks so much for your review and we are so appreciative that you like our app! Our app has many useful and convenient functions to help you to improve your business. Wish you can have a good using experience! ❤️ If you need anything, just leave us a message. We will be here to assist. 😊 Thanks again for your support and recognition! Best regards, 17TRACK

3 / 5 Share

Nov. 4, 2022

Ever since I installed this app I have had customers notifing me they have received e-mails from businesses in the Quanzhou area offering computer and internet services. I've decided to delete app to see if it was merely a coincedence or not. My other apps do no use customer email.

Using app

6 months

Total reviews

19

Average rating

3.1

Developer Reply

Thanks for using our shopify app before. We are really concerned about the situation you metioned. You could completely set your mind at rest that these emails did not sent from us. 17TRACK team 100% sure that it's never gonna happen in our commpany. As shopify's devoloper partner, we strictly adhere to the Shopify Partner Agreement, it means we never can access and control your info without your agree. Also, another important point is that we don't sale any sevice to C-end consumer. Our website is totally free open to everyone in 11years. At the same time, we'd like to help you locate the source of these emails together. If you still want to trust us, we hope to work with you to analyze and solve it, our team also has some ideas that will help you! Best regards, 17TRACK

5 / 5 Share

Nov. 3, 2022

不錯的APP,刚开始使用,非常简单的操作,很适合新手。输入订单号和邮箱就可以查询,查询到的物流商也有很多。邮件通知客户很方便,节省了我的时间。 不够单量还能升级, 希望这样的产品可以长期保持下去,好评好评!

Store

luxceo

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

亲爱的用户朋友! 您好! 非常感谢您选择17TRACK! 您的肯定就是对17TRACK最大的支持和鼓励! 我们也会继续努力优化APP,给用户朋友们带来更好的体验! 如果您需要任何其他支持,请随时与我们联系。❤️ 再一次感谢您对17TRACK的支持和认可!❤️ 17TRACK

5 / 5 Share

Nov. 3, 2022

The customer service is great. Thanks for all the help in customising the tracking page for my store! I recommend using it.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Friend, Thanks for your positive review of our Customer Service!❤️ You are our valuable user! We are committed to providing our help and service to you! If you need anything, just leave us a message. We will be here to assist.❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Nov. 3, 2022

我使用此应用帮助我网站的客户查询订单的情况。安装的过程非常的简单,页面也很简洁。能直接在我的网页上显示出来。客户使用也非常方便,极大的提高了我网站的效率,是一款非常好的产品,值得推荐给大家!!!!!!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

亲爱的用户朋友! 您好! 感谢您给予17TRACK五星好评并与分享这些好消息! 您的支持和肯定是对17TRACK最大的鼓励!是向前看的最大动力!❤️ 我们将不断完善,争取做的更好,回报您的厚爱,谢谢!❤️ 若需要任何其他支持,请随时与我们支持团队联系!我们会尽快响应您! 再一次感谢您对17TRACK的支持和认可!❤️ 17TRACK