17TRACK Order Tracking
Simplify order management with smooth tracking and returns
Rating
4.9
feedback
3,284
chart
#184
All reviews
Review RSS Feed
May 25, 2022
I chose 17Track because it supports large number of carriers, including the ones I struggled to find on other tools. The customer service is great - Erin is efficient, friendly and supportive. They've addressed my questions in a timely manner, and made it easy to integrate the app with my store. I recommend the app.
Hi Bout15, Thanks for choosing 17TRACK! “I chose 17Track because it supports large number of carriers, including the ones I struggled to find on other tools. ” Yes! We partner with 1000+ carriers worldwide to show the tracking info in one place. We will continue to work hard to support data synchronization for more carriers. "The customer service is great - Erin is efficient, friendly and supportive. They've addressed my questions in a timely manner" We are so glad that our team's actions have resulted in a satisfied user!You are our valuable user, we are pleasure to provide our help for you. If you have any questions or suggestions, please feel free to contact us. We welcome all feedback and suggestions! Thanks again for your support and recognition! Best regards, 17TRACK
May 25, 2022
Good service, very helpful app, higher recommend, will introduce to my business friends. very easy to use, easy for customers to track their order shipments updates, save my much work and time.
Hi onetop, Thanks for choosing 17TRACK! We are so glad that our APP have resulted in a satisfied user! Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP！ If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
May 23, 2022
I use this app to track the logistics information of store orders. It's convenient and affordable. Customer service is also eager to help solve problems.
Hi Yufei Hair Team, Thanks for choosing 17TRACK! “I use this app to track the logistics information of store orders.” We are always here if you need more help on parcel tracking or order status updates. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
May 23, 2022
非常有帮助的APP！很方便地解决客户自助追踪订单的问题，页面设计也很简洁明了；并且客服团队还建立一对一的沟通渠道来快速帮助我们解决问题和定制化的需求，沟通也很顺畅及时，整体来说都挺给力。推荐独立站卖家使用的一款app。
您好！感谢您对我们的支持！很高兴您对我们的服务和APP感到满意！您是我们的尊贵的用户，我们致力于提供更好的服务与帮助给您！您的满意是我们的动力，我们会继续努力，创造出用户更满意的APP！ 如果有任何问题或建议，请随时联系我们！我们会尽快给您答复！ 再次感谢您的支持！ 17TRACK
May 22, 2022
Great customer service and really improved my store management performance. Easy and clean interface.
Hi Dona Cozinha, Thanks for your high rating of our APP! We are so glad that you are satisfied with our APP! Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP！ If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
May 19, 2022
Useful. This app has helped me a lot. It can monitor the logistics timeliness of orders. The customer service team is also very enthusiastic and responds to our questions in time.
Hi uahpet-official Team, Thanks for choosing 17TRACK! We are so glad that our APP and team's actions have resulted in a satisfied user! If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
May 19, 2022
Amazed! It relieves the pressure on our customer service staff and brings convenience, and the query process is very clear.
Hi 1byone Audio, Thanks for your high rating of our APP! We are so glad that you are satisfied with our APP! Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP！ If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
May 13, 2022
Great app, easy to use, very powerful, customer service is very timely and very good, the first choice for tracking orders.
Hi IFAUN, Thanks for your high rating! We are so glad that our team's actions have resulted in a satisfied user! You are our valuable user, we are pleasure to provide our help for you. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
May 13, 2022
best app for tracking, i have always used this website before they made an app and never let me down.
Hi High End No.1 Team, Thanks for choosing 17TRACK! “ i have always used this website before they made an app and never let me down.” Thank you so much for your continued support! We are always here if you need more help on parcel tracking or order status updates. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
May 11, 2022
My company has been using this app for the past 12 months and was surprised as to how easy, convenient and accurate the tracking was. It has made our customers experience so much better! I highly recommend this to all online business owners.
Hi Shieldfit Team, Thanks for choosing 17TRACK! Thank you for trusting 17Track and having been in your store for over 12 months! If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
May 11, 2022
nice app, it can help me to collect all the tracking of my orders, and sending the follow-ups to our customers. I can also checking all the tracking status in the dashboard, brilliant!
Hi VICTGOAL, Thanks for your high rating! We are so glad that you are satisfied with our APP and the tracking Function! We are always here if you need more help on parcel tracking or order status updates. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
May 10, 2022
Your support works very quickly and I thank you for always answering my questions on time. This program helped me and my customers to track their orders and view order information on our website. This is a really great app, thanks a lot.
Hi Euronavigate, We really appreciate that you took the time to share your feedback with us! And, we are delighted to hear that our team's actions have resulted in a happier user! You are our valuable user, we are pleasure to provide our help for you. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
May 6, 2022
I used the app and helped my customers to track the orders and send order status change notifications. The app can be improved but 5 stars for the support.
Hi dear, Thanks for your high rating! We are so glad that you are satisfied with our Email Notifications function. We welcome all suggestions or feedback. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
April 27, 2022
Fantastic App. I have been looking for something like this for a long time. If you want to notify your customers about their package this is the app to do it. Also, the customer support is outstanding.
Hi dear, Thanks for choosing our 17TRACK. We are so glad that you are satisfied with our APP and service. We welcome all suggestions or feedback. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
April 27, 2022
產品：很完美的幫我解決了用戶的問題； 服務：客服即時響應並且在最短的時間請聽得懂人話的技術給予支持； 功能：沒有完美的但是17願意聽我們的意見不斷優化，以符合人性。 總結：這是我至今為止用過排名前5的shopify app.
您好！ 非常感谢您的评价！ 非常高兴您对我们的服务和应用感到满意~ 您是我们尊贵的用户，我们致力于提供最好的服务和帮助给您！ 我们欢迎任何反馈和建议。如果您有任何问题和建议，请随时联系我们，我们会尽快给予反应和答复！ 再次感谢您的支持和认可！ 17TRACK
April 26, 2022
The best tracking app out there. The interface and the customer experience 17track gives is marvelous. I highly recommend it for people starting out and for experienced ecom owners as well. It's next to perfect.
Hi dear, Thanks for your support and recognition! We are so glad that you are satisfied with our APP and service. You are our valuable user. We welcome all suggestions or feedback. If you have any questions or suggestions, please do not hesitate to contact us. We will get back to you as soon as possible. Thanks again for your Best regards, 17TRACK
April 26, 2022
I used this app a few years ago, it has come a really long way and is an incredible add vs cost at the moment. I would definitely recommend this. Customer service is also top class!
Hi dear, Thanks for your support and recognition! We are so glad that you are satisfied with our APP and service. You are our valuable user. We welcome all suggestions or feedback. If you have any questions or suggestions, please do not hesitate to contact us. We will get back to you as soon as possible. Thanks again for your Best regards, 17TRACK
April 26, 2022
This is. the best app available on Shopify for tracking shipments and updating customers with progress. very easy to use and amazing customer care service. The team is very experienced and always ready to help. Previously I was using AfterShip but this is much better than that. Its a must-have app for everyone and its value for money
Hi dear, Thanks for choosing our 17TRACK. We are so glad that you are satisfied with our APP and service. It's our pleasure to provide our help for you. We welcome all suggestions or feedback. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
April 25, 2022
非常棒的售后，界面也好看，强烈推荐。基本不需要你做什么有要求跟客服美女说就行了。啥都能满足。必须好评 Very good after sales, nice interface, highly recommended. Basically, you don't have to do anything. You just have to talk to the customer service girl. Everything is enough. Must be good 짱짱한 애프터에도 인터페이스가 보기 좋으니 강추.당신이 할 일이 거의 없다. 고객 서비스 미녀에게 말해 달라고 하면 된다.무엇이든 만족할 수 있다.반드시 호평을 받아야 한다. とても素敵なアフターサービスで、インターフェースもきれいなので、強くお勧めします。何をしてほしいのか、担当の美人に言う必要はほとんどありません。何でも満足できる。評価しなければならない
Hi dear, Thanks for choosing our 17TRACK. We are so glad that you are satisfied with our APP and service. It's our pleasure to provide our help for you. We welcome all suggestions or feedback. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
April 15, 2022
The pride of the Chinese finally have a query software, the query is very convenient to reduce a lot of customer service work hope to do better and better
Hi dear, Thanks for your review! We are so glad that you are satisfied with our app! Thanks for your support again! If you have any questions or suggestions, please do not hesitate to contact us! We will get back to you as soon as possible! Yours, 17TRACK