17TRACK Order Tracking
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fantastic App for track order
still didnt used the app, but looks easy to use
This app is a nightmare and cost our company huge losses. They did an update that caused a glitch in our checkout and crashed our conversion rate. It took us time to figure out what was causing it and then when we asked them to address it, they didn't want to be accountable. It exhausted weeks of time, thousands of lost revenue and finally they just told us they couldnt make it work like before. Save yourself the time, loss and headache- Go Somewhere Else!
Dear Customer, We completely understand your concerns and sincerely apologize that our Green Shipping Protection cannot meet all the needs and business scenarios of every client. We have been in continuous communication with our Protection partners to try and cater to all customer requirements and business scenarios, but as you know, this is an especially difficult task that requires ongoing efforts from technical developers. Regarding the issues you mentioned, as discussed in our email communication: 1. About Our Updates: We have only updated the UI interface for displaying Green Shipping Protection; there have been no other changes. 2. About the Impact: Due to limitations in Shopify's closed-cart system, Green Shipping Protection needs to be treated as a product in your store to reflect price changes accurately. Therefore, actions such as adding items to the cart can cause the cart to refresh, and in conjunction with the theme's refresh logic, this creates the refresh effect that you highlighted in the video. 3. About the Solution: When you reported the issue, we suggested that you disable the protection to stop using it, which you did. After disabling it, we verified that the shopping process can be completed without any issues, and we also recommend that you do not use the protection. Upon receiving your feedback, our technical team, customer service team, and the Seel technical team collectively invested 60 hours to address your concerns and attempted to make it possible for you to continue using the protection , which was ultimately resolved and made functional. After thinking twice, we are worrying that some unknown issues may influence your store, therefore, maybe disabling the Protection service is a better choice. If you have any further questions or concerns, please feel free to let us know. 17TRACK Team
Meilleure application suivi commandes, tout est bien expliqué et facile a utiliser , je recommande sans exception!
17Track offers reliable professional tracking of all my orders, which provides peace of mind to my customers who are eagerly waiting for their delivery. Highly recommended!
application très efficace pour le suivi des livraisons, offre un super service.
the app number one for tracking
Very great interface, super user friendly and easy to execute
Abby with the 17Track team is the best! Great support and response time to help with anything I need. Highly recommend using them as your tracking service, it's simple to set up and easy for customers to use.
Great app, well made and great service
Je suis en mode test, je mets le message pour avoir plus de jour pour le test
Hi dear, This is the official team of 17TRACK, sorry for the late reply. The trial has been extended. Thanks for your interest about 17TRACK App, I'm writing to show you more details of extending the trial time. here are some notes you need to know: 1.14 days are the maximum trial time, therefore, we can only extend another 7 days for you. 2.The quota will still keep 50 quotas after extending your trail day from 7days to 14days. Hope you can get a nice tracking experience in 17TRACK, please kindly let us know if you could help us. Looking forward to your prompt feedback. Best Regards, 17TRACK Team
please remove the 'Powered by 17TRACK'
Best tracking app I've used so far.
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