17TRACK Order Tracking

Hi dear friend of Infinity Emporium, This is official team of 17TRACK, responsible for users' tracking experience. We noticed that you give us one 4-strar reviews, We would be much appreciate if you can show me more details of the Questions below: If there is any features didn't work well? If there is any needs that cannot be met by us? If you have got a bad customer service when you need assistance? We have also sent you an email. Your suggestions are very valuable to us and we hope to get your reply. Feel free to let me know about your experience, looking forward to hearing from you. Sincerely, 17TRACK Team

Hi dear friend of Universbougie， This is official team of 17TRACK, responsible for users' tracking experience. I noticed that you didn't have a nice time while installing our APP, I'm reply this review to figure out the problems you have met and help you out on your concern. We would be much appreciate if you can show me more details of the Questions below: If there is any features didn't work well? If there is any needs that cannot be met by us? If you have got a bad customer service when you need assistance? Do hope we can have chance to serve you again. Feel free to let me know about your experience, looking forward to hearing from you. Sincerely, 17TRACK Team

Dear customer, This is the official team of 17TRACK, sorry for the late reply. We may have some time differences and as our service is not open 24/7 at the moment, so there may be occasional lack of response. Upon check ,The trial has been extended for you now. And thanks for your interest about 17TRACK App, I'm writing to show you more details of extending the trial time. here are some notes you need to know: 1.14 days are the maximum trial time, therefore, we can only extend another 7 days for you. 2.The quota will still keep 50 quotas after extending your trail day from 7days to 14days. Hope you can get a nice tracking experience in 17TRACK, Feel free to let me know about your experience, looking forward to hearing from you. Best Regards, 17TRACK Team

Cher ami, Merci beaucoup d'avoir choisi 17TRACK ! Notre application Shopify est conçue pour être facile à utiliser et pratique pour les utilisateurs. Merci pour vos commentaires, nous continuerons à travailler dur pour optimiser l'application pour une meilleure expérience utilisateur ! N'hésitez pas à nous contacter pour tout commentaire, nous vous aiderons comme toujours ! Cordialement, 17PISTE

Hi dear, Thank you for your feedback and support. We may have some time differences and as our service is not open 24/7 at the moment, so there may be occasional lack of response. upon check your account, As you already in subscription of our service, so we fail to extend your trial. Hope you enjoy 17TRACK's assitance, if anything we can help with, please feel free to reach out. Thanks for your support to 17TRACK again. Wish you a good day. Best regards， 17TRACK

Dear Customer, We apologize for the late response, Upon check we talked in online chat, your issue already fixed. We sorry that it took a long time to solve your issue. We would like to know if there are still problems? Is the tracking URL able to be changed normally? If you still have problems, please feel free to contact us. We strive to provide prompt and efficient service to all of our customers. and feel free to let me know if there is anything further I can help with. Looking forward to your response! Best Regards 17TRACK Team