17TRACK Order Tracking
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I've been using **17TRACK Order Tracking** for my Shopify store, **himpall.com**, and it's been a great experience. The app works smoothly, provides accurate tracking updates, and helps keep my customers informed about their orders. The support team is excellent and truly appreciates their customers. A special thanks to **Jay**, who was very helpful, professional, and quick to resolve my questions. His support made the experience even better. I highly recommend this app to any Shopify store owner looking for a reliable order tracking solution.
Great so far, need more time to test in depth.
good for updating orders with tracking numbers, but they're sending duplicate email notifications to my customers. Support is absolutely clueless. copying and pasting blocks of text from their articles that are complete utter trobble. use the app but bewarned... you'll have to do customer support's job for them ............................................
Dear User， We have received your feedback regarding the duplicate email notifications and have taken it very seriously. Our investigation results are as follows: Based on the screenshot you provided, the two email notifications in the image are different. One is a shipping notification, and the other is a shipments status (out for delivery) notification. The differences between these two notifications are as follows: "Shipping Update" Notification—Triggered when adding or changing the tracking number or changing the logistics provider, informing the consumer of the order status. Shipments status notification "Out for Delivery / Delivered" —Triggered when the package is in transit or has been signed for, informing the consumer of the package's transportation status. If you have any further questions, please feel free to contact us. We will follow up on your request as soon as possible. Best regards! 17track Customer Service Team
It's excellent; many of the features are very practical, and it's simple to use.
This app has made tracking my packages so much easier—intuitive, fast. When I ran into an issue with a shipment, Danica was incredibly patient and walked me through everything step by step until it was resolved.
appena iniziato ad usarla e sembra perfettaaa
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