17TRACK Order Tracking
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Support team were quick to respond. very useful tool to have in your arsenal.
They answer very fast, its just the first day by now but im very satisfied. It is easy to add in my theme.
I would give it zero stars if I could...the tracking is so inaccurate I have had three customers his week get notifications their packages were delivered, and to a different address and that caused chaos; in reality, the package was transferring to the last mile carrier. good job doing nothing correctly.
Dear Customer, Thank you for sharing your feedback. We're truly sorry to hear that inaccurate tracking notifications caused frustration and disruption for you and your customers. This is not the experience we want any of our users to have, and we completely understand your disappointment. If you're open to it, we would greatly appreciate the opportunity to investigate what happened. Please contact us via online customer service or email ([email protected]) with the tracking numbers of the affected orders, and we will: - Conduct a thorough review of the tracking data. - Identify the root cause of the incorrect notifications. - Provide you with a clear explanation and steps we're taking to prevent similar issues in the future. We're committed to improving our service and ensuring accurate, reliable tracking for all users. Your feedback is invaluable in helping us achieve that. Thank you for giving us the chance to make things right. We hope to hear from you soon. Best regards, The 17TRACK Team
best track app on the market!
Nice app. Highly recommended.
Very cool app. Good support (thanks to Jay)
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