17TRACK Order Tracking
17TRACK Order Tracking - Shopify Returns & Exchanges
Rating
4.9
feedback
2,908
chart
#143
All reviews
Review RSS Feed
Nov. 18, 2024
Nov. 4, 2024
Oct. 27, 2024
For the most part this app is easy to use. I have not figured out how to change some of the premade flows, but the ones they provide are well written. There should be a way to edit the links attached to specific details such as the store name or adding other tags to the body.
Dear Customer. Thank you for your feedback and support, your suggestion is very important to us and we apologize for making you have a bad experience with our app. We would like to know more details about your suggestion By “edit the links attached to specific details such as the store name or adding other tags to the body“，do you mean the function inside the email editor or the function of editing the links on the tracking page? We have contacted you by email to try to resolve your issue. We look forward to hearing from you. We are committed to making all our customers satisfied and want to improve the functionality and experience of our app. Please feel free to contact us online or by email with any questions you may have and we will assist you as soon as possible. Best Regards Eva
Oct. 25, 2024
Une installation fluide, un support technique réactif. Je suis satisfait de leurs services pour mes clients.
Oct. 6, 2024
Helped me looking forward to seeing how this turns out
Hi Queen Impression Co. , Thank you for sharing your feedback with us. We truly appreciate your input and are glad to hear our feedback about how our app can help your business. Additionally, we would love to hear more about your experience using the application so far. Is there anything specific you're enjoying, or any areas where you feel we could improve? Your feedback is invaluable to us as we continue to enhance our services. If there's anything you need, please don't hesitate to reach out to us, and we will be more than happy to assist you. Once again, thank you for choosing us, and we look forward to assisting you further. Best regards, 17TRACK Team
Aug. 30, 2024
it works well!
Dear Friends of ClawsByIzui, Thank you for sharing your feedback with us. We truly appreciate your input and are glad to hear that you recognize this application as great. We noticed your recent 4-star rating and wanted to see if there's anything we can do to enhance your experience with our app. Your feedback is incredibly valuable to us. We also have emails to contact you, If there's anything you need, please don't hesitate to reach out to us on Live Chat or Email. Thank you for choosing us, and we look forward to assisting you further. Best regards, 17TRACK Team
Aug. 29, 2024
Je manque de d'expérience, mais le service client est très réactif. Merci
Hi dear customer, Thank you for spending your valuable time to give us feedback on 17TRACK APP, we will continue to provide more features and satisfactory customer service for you. If you don't know how to use our app, we can always communicate with you in the chat and provide you with detailed tutorials. Please don't hesitate to contact us at any time, we also communicate with you by email and chat . Thank you again for your support and feedback, have a nice day. 17TRACK
July 29, 2025
Cleared our doubts, thanks for knowing the things.
Dear Customer. I am the Customer Experience Leader from 17TRACK. Thank you very much for taking your valuable time to give us your feedback. We are committed to solving all the concerns and issues of our customers who use our app, and any customer feedback is vital for us to grow and improve our product features and service capabilities. If you have any other concerns about your use of the app please feel free to contact us on Live Chat. Thank you for your support and we wish you a have a good days. 17TRACK
March 15, 2024
Application simple et efficace ! Très pratique et utile pour faciliter le suivi des commandes clients
March 12, 2024
Great designed app, easy to use for now but i have an issue with the URL, i want to change it, i did it on shopify but can't confirm on app.
Dear Customer, We apologize for the late response, Upon check we talked in online chat, your issue already fixed. We sorry that it took a long time to solve your issue. We would like to know if there are still problems? Is the tracking URL able to be changed normally? If you still have problems, please feel free to contact us. We strive to provide prompt and efficient service to all of our customers. and feel free to let me know if there is anything further I can help with. Looking forward to your response! Best Regards 17TRACK Team
March 11, 2024
Good app so far, it acctually shows good tracking, i have only used it for a few days but i'm yet to see what else it offers
Jan. 4, 2024
Still testing out the apps. One tracking issue is still waiting to be fixed. Once the issue is solved I will come back with 5-star.
Dear Customer, We apologize for the late response, Upon check we talked in email, your issue already fixed. We sorry that it took a long time to connect with the carrier. We would like to know if there are still problems? Is the carrier you mentioned able to be track normally? If you still have problems, please feel free to contact us. We strive to provide prompt and efficient service to all of our customers. and feel free to let me know if there is anything further I can help with. Looking forward to your response! Best Regards 17TRACK Team