17TRACK Order Tracking for Shopify

17TRACK Order Tracking

Order tracker with branded tracking & order lookup
Rating
4.9
Feedback
4,383
Reviews
Chart
#14
Shopify

All reviews

5 / 5 Share
March 24, 2026

Store Using app Total reviews Average rating
Cololight 15 minutes 4 5.0
5 / 5 Share
March 24, 2026

Store Using app Total reviews Average rating
EaseHabitat 10 minutes 1 5.0
1 / 5 Share
March 24, 2026

WARNING: Misleading Advertising & Dishonest Refund Policy I am posting this review to prevent other merchants from wasting their time and money on 17TRACK. The app boasts about offering 'ready-to-use email templates.' This is completely false. Once you pay for a plan, you discover that the templates are extremely lackluster and unprofessional: No pre-integrated logo. No professional header. No footer for social media icons. The overall visual structure is non-existent. Manual Labor: Instead of the 'time-saver' they promise, you are left with a design chore. You have to build everything from scratch using very basic and limited customization tools. It is a classic 'bait-and-switch' tactic. Dishonest Customer Service: I requested a refund less than 24 hours after upgrading, without even using the subscription features. Support refused my request, using condescending language and claiming I had an 'insufficient understanding' of the app. It is clear that their advertising is intentionally vague to trap users into paying. Do not be fooled by the free version or their 'friendly' support at the beginning. As soon as they have your money, they become rigid and refuse to refund, even when no service has been provided. If you are looking for a professional, honest, and truly 'ready-to-use' solution, STAY AWAY from this app.

Store Using app Total reviews Average rating
MoovNext 3 months 11 4.5
Developer Reply

Dear User, We sincerely apologize for any inconvenience caused during your use of 17TRACK products and for failing to meet your detailed functional needs as expected. We truly value your feedback and support, and we are writing to respond to your inquiry in detail.17TRACK currently supports three core functions that can meet your basic needs: product recommendation, video insertion, and social media icon display. We have carefully noted your feedback regarding the product limitations: no pre-integrated logo, no professional header, and no dedicated footer for social media icons. We understand that these gaps may have affected your user experience, and we appreciate you bringing these issues to our attention.17TRACK currently supports three core functions that can meet your basic needs: product recommendation, video insertion, and social media icon display. However, we recognize that the current version still has room for improvement, especially in addressing the manual labor burden you mentioned—building designs from scratch due to limited customization tools. Our R&D team will actively incorporate your feedback into product optimization and iteration, ensuring we better meet your functional needs in the future. We are committed to providing more user-friendly tools and pre-integrated features to reduce your manual workload. Once again, we apologize for any inconvenience you may have encountered. 17TRACK has always adhered to consistent, high-standard and high-quality service standards. We sincerely appreciate your feedback and suggestions, which will help us continuously improve our services to better meet your needs. Best regards, 17TRACK Support Team

5 / 5 Share
March 24, 2026

Very good support.

Store Using app Total reviews Average rating
HomeVision About 21 hours 2 5.0
5 / 5 Share
March 24, 2026

Store Using app Total reviews Average rating
Bear Leader 15 days 1 5.0
5 / 5 Share
March 24, 2026

Store Using app Total reviews Average rating
MaisonTextile 22 days 16 5.0
5 / 5 Share
March 24, 2026

Store Using app Total reviews Average rating
MTCRIGHTER 3 minutes 1 5.0
5 / 5 Share
March 24, 2026

Store Using app Total reviews Average rating
YoxYox 18 minutes 1 5.0
5 / 5 Share
March 23, 2026

Best experience so far ! Looking forward to working with 17track

Store Using app Total reviews Average rating
Vault 601 supply Co. 7 days 1 5.0
5 / 5 Share
March 23, 2026

Needed help with logo removal. Jay helped me immediately. Appreciate the effort and quick response.

Store Using app Total reviews Average rating
Elora Moda 19 minutes 3 3.7
5 / 5 Share
March 23, 2026

I love

Store Using app Total reviews Average rating
MABEL 7 minutes 9 4.0
5 / 5 Share
March 23, 2026

speed reply and great support

Store Using app Total reviews Average rating
My Store 8 minutes
5 / 5 Share
March 23, 2026

Store Using app Total reviews Average rating
ponohoom 17 minutes 1 5.0
5 / 5 Share
March 22, 2026

Store Using app Total reviews Average rating
Clirin 16 minutes 1 5.0
5 / 5 Share
March 22, 2026

Store Using app Total reviews Average rating
Intimate Design France 44 minutes 1 5.0
5 / 5 Share
March 22, 2026

Store Using app Total reviews Average rating
Livreconforto About 2 months 4 5.0
5 / 5 Share
June 24, 2026

great help from Echo, the workflow is perfect !

Store Using app Total reviews Average rating
coldral 5 months 2 5.0
5 / 5 Share
July 17, 2026

wonderful customer service

Store Using app Total reviews Average rating
Deeunta Domain 4 months 9 4.8
5 / 5 Share
March 21, 2026

very good!!! i like it !!!!

Store Using app Total reviews Average rating
usps-postages.com 9 days 1 5.0
5 / 5 Share
March 21, 2026

Store Using app Total reviews Average rating
Biivoya 6 minutes 1 5.0
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