17TRACK Order Tracking
All reviews
Great app , and and an excellent suppot team , Recommended 100%
Excellent app, super convenient and quick!
When the app works it's great. Unfortuantley 75% of the time the app is reporting incorrect or nothing at all final mile updates to our customers and is causing confusion a lot of extra emails and phone calls for our business.
Dear Customer, Thank you for bringing the issue regarding last-mile tracking information display to our attention. We sincerely apologize for any inconvenience caused by inaccuracies in the tracking updates. Our technical team has already taken steps to optimize the system accordingly. Our team has now fully resolved the display issue. The tracking page will accurately show both the initial carrier and the last-mile carrier information along with their corresponding tracking numbers. Additionally, the system notification issue regarding last-mile carrier details has been resolved. We deeply regret any additional support burden this has placed on your team. With the implementation of these fixes, you and your customers will now enjoy consistent and stable tracking visibility throughout the entire delivery process. We will continue to optimize system performance and maintain ongoing monitoring. If you have any further questions, our support team is always available to assist you. Thank you for your valuable feedback, which helps us continuously improve. We value our partnership with you and are committed to providing you with reliable service. Sincerely, The 17TRACK Team
17 track support has good team to solve the problems
Fairly easy to understand and use. One small issue is that the Royal Mail tracking numbers that my 3PL gets from MintSoft don't seem to be digested properly. But likely Royal Mail problem.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.