17TRACK Order Tracking
Simplify order management with smooth tracking and returns
Rating
4.9
feedback
3,290
chart
#172
All reviews
Review RSS Feed
July 9, 2025
July 8, 2025
July 8, 2025
July 8, 2025
Their support is superb! They are absolutely very helpful and accommodating. Winnie and Serene are rockstars. They both helped me so much with the exported data that I was working on. Shout out to their IT team as well, they are also the rockstars that we don't often recognize. I highly recommend this app. It is very useful and helpful. If there's something that's not available on their system, you just have to ask and they will let you know straight-up if it's possible to add them.
July 7, 2025
July 7, 2025
We’ve been using 17TRACK for our Shopify store Alpha Hue Clothing, and it’s been an absolute game-changer for both us and our customers. As a clothing brand that prioritizes customer satisfaction, providing seamless and transparent order tracking was essential. With 17TRACK, we were able to integrate real-time, multi-carrier tracking directly into our store. It supports all major couriers we use for domestic and international shipping, which helps reduce customer queries about delivery status. The automated notifications and branded tracking page have enhanced our post-purchase experience. Customers love being able to check the status of their orders in one click, and we’ve noticed a significant drop in WISMO ("Where is my order?") emails. Setup was easy, and their support team is responsive and helpful whenever we have questions or need customization. If you're running a Shopify store and care about delivering a smooth tracking experience, we highly recommend giving 17TRACK a try. It’s reliable, efficient, and enhances the professionalism of our brand. — Team Alpha Hue
July 6, 2025
July 5, 2025
Winnie - Was SO nice and was able to help me quickly with the items that I needed. She was extremely kind and so quick, our conversation was less than 5 minutes. She really knows her stuff! As far as the app itself, I haven't really had the chance to use it yet! I really wanted to take advantage of the free offers while I had the opportunity to! I will be back to provide updates after a few weeks of use. Thank you sweet Winnie! You were amazing to work with!