99minds Gift Card & Loyalty for Shopify

99minds Gift Card & Loyalty

99minds Gift Card and Loyalty Pro Shopify

Rating

4.8

feedback

26

Reviews

chart

#2,040

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    38%
  • Less than a year
    58%
  • More than a year
    0%

Reviews Summary

The reviews for the 99minds Shopify App are overwhelmingly positive, highlighting the exceptional customer service, seamless integration with various POS systems like Shopify, BigCommerce, and Heartland Retail, and the flexibility and customization options offered by the app. Merchants appreciate the quick response times, personalized assistance, and willingness of the 99minds team to go above and beyond to meet their needs. The app is praised for its user-friendly interface, easy setup process, and the ability to handle gift cards, loyalty programs, and rewards seamlessly across online and in-store platforms. Customers also value the regular communication and support provided by the team, making the overall experience highly satisfactory.

Highlights

Exceptional customer service and personalized assistance
Seamless integration with various POS systems
Flexibility and customization options
User-friendly interface and easy setup process
Handling gift cards, loyalty programs, and rewards seamlessly across platforms

Rating Breakdown

  • 5
    96% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 16, 2024

Very helpful and patient with my IT skills. Great company

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

99Minds is a customer first application that works seamlessly with my in store POS system and Shopify. The team has an incredibly quick response time and is open to feedback and open to adding new features which is incredibly beneficial as an Enterprise Customer. Great service - they've won a longtime customer!!

Using app

About 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

Nov. 22, 2024

Overall, a really great and seamless experience and relationship!! We have been partnered with them for over 2 years. We first began the relationship with 99minds when we were on Square POS and needed their gift card functionality to talk to our BigCommerce website. We have now moved POS and website to Shopify and we have added their loyalty to our customer flow! Everytime we needed help or had questions they never hesitated to get on a zoom call, most times in less than 24 hours time frame to assist us! I 100% recommend 99minds! Excellent customer service and great pricing.

Store

Nourish

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you Soshanna and Nourish Team for the 2 years partnership and counting.

5 / 5 Share

Nov. 22, 2024

We are using the app to power GWP gift card. It's great to know that they are supporting both Shopify and Bigcommerce (another brand we have) -- it comes in handy that we don't have to learn how it works. We can also set the gift card trigger flow directly from the app which gives much flexibility.

Store

Piloti

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Resphi and Podium brands group Team for the partnership and opportunity

5 / 5 Share

Nov. 14, 2024

99minds provides excellent support and offers great customization options – a real advantage! The team is always friendly and responsive, genuinely caring about customer needs. I especially appreciate the regular video calls, where questions are quickly addressed and tailored solutions are discussed. If you value personal service and flexible adjustments, 99minds is the perfect choice.

Using app

About 1 month

Total reviews

7

Average rating

5.0

All reviews

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