99minds Gift Card & Loyalty
99minds Gift Card and Loyalty Pro Shopify
Rating
4.8
feedback
22
chart
#2,498
Reviews Over Time
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41%
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55%
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Reviews Summary
The reviews for 99minds are overwhelmingly positive, highlighting the excellent customer service, seamless integration with Shopify and other platforms, and the user-friendly nature of the app. Customers appreciate the personalized support, quick responses from the team, and the ease of customization for loyalty programs and gift cards. The app is praised for its ability to streamline processes, save time, and enhance customer engagement. However, there is one negative review mentioning difficulties in deleting data and unresponsive customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 14, 2024
99minds provides excellent support and offers great customization options – a real advantage! The team is always friendly and responsive, genuinely caring about customer needs. I especially appreciate the regular video calls, where questions are quickly addressed and tailored solutions are discussed. If you value personal service and flexible adjustments, 99minds is the perfect choice.
Nov. 12, 2024
Seamless Transition & Exceptional Support! We recently transitioned from Square and BigCommerce to Shopify Plus for our business, the Maui Pineapple Store, and incorporating 99minds Gift Card for POS and online was a game-changer for us! The app made it easy to transition and set up our gift card program that resonates with our customers - easy to use. We especially appreciated how intuitive the setup was, saving us time and minimizing any downtime in our transition. The 99minds team went above and beyond in providing support—they were always quick to respond and eager to help with any questions we had. Their guidance ensured that the gift card system was customized perfectly for our store’s needs. If you're looking for a robust, user-friendly solution to handle gift cards in Shopify, I highly recommend 99minds. It's a perfect fit for any business focused on customer engagement and rewards. We are going to be working with them on a customized loyalty program in 2025 (once we get through the holidays). Mahalo 99minds!
Thank you Maui Pineapple Store. Appreciate your business
Oct. 7, 2024
We work with two platforms: Lightspeed and Shopify and we needed a solution for our Gift Card system. Everything has to be compatible and work with our online store and retail POS. 99mind helped us out! They are very friendly and answered all of our questions. Very happy with this integration!
Thank you very much! Sigrid
Aug. 20, 2024
The team at 99minds offers personalized and time sensitive assistance with their application. We were reccommended to them by our POS API team and a group of Web Developers which is always a great sign. Customizing your offerings is easy and the application is easy to get a hang of after they take the time to walk you through its installation. Grateful to have found such a helpful and straightforward group to work with. Looking forward to the holiday season and offering our clients this gift card option that works on Heartland Retail and Shopify!
Thank you very much for the Opportunity.
June 27, 2024
Great customer service. Transition process was smooth when integrating our Shopify store and 99 minds.
Thank you very much!
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