99mind Gift Card & Loyalty Pro
99minds Gift Card and Loyalty Pro Shopify
Rating
4.7
feedback
18
chart
#2,165
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
33%
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Less than a year
61%
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More than a year
0%
Reviews Summary
The reviews for the 99minds Shopify App are overwhelmingly positive, highlighting the app's powerful features, excellent customer service, and seamless integration with various platforms like Shopify, Runit POS, and Heartland. Users appreciate the ease of use, responsiveness of the customer service team, and the ability to customize loyalty programs and gift card solutions to fit their business needs. The app is praised for streamlining processes, improving customer engagement, and providing valuable insights through analytics tools. However, there is one negative review mentioning difficulties in deleting data and unresponsive customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 27, 2024
Great customer service. Transition process was smooth when integrating our Shopify store and 99 minds.
Thank you very much!
June 19, 2024
we were looking for an omni channel gift card solution for our point of sale system and ecommerce platform and they had it! They are very responsive to your needs and will get back to you very promptly. we are in the beginning stages of using this company having installed their app within the past two weeks but have been very satisfied thus far.
Using app
16 days
Total reviews
1
Average rating
5.0
Thank you very much Marc. Appreciate your feedback.
June 12, 2024
We switched to 99minds after our loyalty program would not sync with our in-store POS platform and Shopify. As a result we were running two separate loyalty programs and it was a huge headache. Our in-store gift cards and digital gift cards were not compatible as well so we needed an option. Since switching, our systems now work together perfectly and our loyalty program has never been easier. Customer service is always willing to help with any questions you may have. 99 minds is also very on top of the latest features and will listen to your needs/wants and do their best to implement them. We've been using this program for several months and are very happy with the switch.
Thank you very much for your review.I am glad that our omnichannel solution is work for your online and in-store gift card and loyalty program.
June 3, 2024
Powerful software and kind customer service.
Thank you very much for your feedback, Bfearless at Home team
May 21, 2024
Unfortunately I downloaded this app and I regret this mistake, I can only advise against it, there is no way to delete your data and the customer service promises to get back to you but nobody gets back to you. For me this site is spam and I advise everyone not to download it.
Hello Yuli, I am sorry but we tried helping you with your request on integration with ConnectPOS and multi-currency as per your requirements. We have chatted and responded to your ticket in a timely fashion. As per our record, we also deleted your account as per data compliance policy. If required, we can furnish all the conversation. Regards, 99minds Team
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