All reviews

Rating Breakdown

  • 5
    97% (35 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (36)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 5, 2026

We’ve been using 99minds for our loyalty and store credit program at Maxwell James, and it’s been a solid addition to our tech stack. We needed something that could bridge online and in-store, and this gets us much closer than anything else we’ve tried. The flexibility around points, rewards, and campaigns is strong, and once it’s set up correctly, it runs smoothly. It’s helped us create a more intentional rewards experience for our customers without overcomplicating things on the front end. There is a bit of a learning curve on setup, especially if you’re trying to align it with POS and email/SMS flows, but their support team has been responsive and helpful when we’ve needed it. Overall, a good option if you’re serious about building a loyalty program that actually integrates into your business and not just sits on the sidelines.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank You Maxwell James Team!

5 / 5 Share

April 29, 2026

Using 99minds with our Runit POS and Shopify has been a huge win for us. With true omnichannel gift cards and loyalty, our customers can easily use their gift cards in-store and online without issues.  We love the promotional gift cards and the loyalty page and widget - it’s been a great way to engage customers. Configuring everything was simple, and everything just works. Definitely a game-changer for our store!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Vann & Liv. Appreciate your feedback

5 / 5 Share

April 28, 2026

GAME-CHANGER! Using 99minds with our Runit POS and Shopify has been a huge win for us. With true omnichannel gift cards and loyalty, our customers can easily use their gift cards in-store and online without issues. We love the promotional gift cards and the loyalty page and widget - it’s been a great way to engage customers. Configuring everything was simple, and everything just works. Definitely a game-changer for our store!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Penelope T . Appreciate your feedback

5 / 5 Share

Nov. 25, 2025

I almost gave up on using this app due to my own misunderstanding of how to use some of the features I installed it for. However i gave it one last chance with a scheduled call with Pravin and he was so kind and informative and helped me through all my questions. It is a bit on the pricey side so I will only use it for the holiday season but it really does a lot of things and has a lot to offer. I am using it with Shopify Flow for some automated Black Friday things and after much testing and Pravin's help we are holiday ready!

Using app

3 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Nov. 7, 2025

We’re a small business and have been using 99minds for our gift card and loyalty point integration with Heartland & Shopify, and it’s been fantastic! The setup was seamless, and their team has been incredibly responsive and helpful every step of the way. Our store teams love how user-friendly the program is, it’s easy to navigate, reliable, and makes managing loyalty and gift cards a breeze. We truly appreciate the partnership and would highly recommend 99minds to any business looking for a simple, effective solution!

Store

Boem

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Boem Team.

5 / 5 Share

Aug. 14, 2025

99minds has been a great partner for both our online and brick-and-mortar stores, helping us roll out an omnichannel gift card and loyalty solution. While it took a bit of time to get everything set up, their team was always quick to respond and happy to help along the way. We love the flexibility they offer with customization, which made it easy to create a solution that fits our needs and gives our customers a better experience.

Store

SUKOSHI

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2025

We recently migrated from SVS (Stored Value System) to 99minds and couldn't be more impressed with the results. 99minds delivered a seamless migration and now powers our omnichannel gift card solution across Microsoft Dynamics POS, eCommerce, and Shopify -- all through one unified platform.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much La Senza team.

5 / 5 Share

May 16, 2025

We've had an outstanding experience working with the 99minds team. They were incredibly responsive and acted as true partners throughout the implementation process. From day one, they worked closely with our business, product, and engineering teams to understand our goals and delivered a large number of customizations quickly and accurately. Their ability to meet tight deadlines and adapt to our evolving needs was impressive. Thanks to 99minds, we were able to launch a tailored loyalty & giftcard program, and multi-currency omnichannel physical & digital gift cards -- all on time and issue-free. Highly recommended.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much Club Monaco Team for your feedback. Appreciate your support.

5 / 5 Share

March 12, 2025

Durga was fantastic with both the initial sales call and our onboarding. We're really impressed with the flexibility 99Minds offers for both our online and physical store.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback

5 / 5 Share

Jan. 10, 2025

Amazing app and the owners are easily accessible for setup anytime. No red tape, long hold times etc to reach someone for help. I was referred by another boutique owner and now I see why. Look no further, you have found your gift card app!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

Very helpful and patient with my IT skills. Great company

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

99Minds is a customer first application that works seamlessly with my in store POS system and Shopify. The team has an incredibly quick response time and is open to feedback and open to adding new features which is incredibly beneficial as an Enterprise Customer. Great service - they've won a longtime customer!!

Using app

About 1 year

Total reviews

11

Average rating

4.9

Developer Reply

Thank you for your feedback

5 / 5 Share

Nov. 22, 2024

Overall, a really great and seamless experience and relationship!! We have been partnered with them for over 2 years. We first began the relationship with 99minds when we were on Square POS and needed their gift card functionality to talk to our BigCommerce website. We have now moved POS and website to Shopify and we have added their loyalty to our customer flow! Everytime we needed help or had questions they never hesitated to get on a zoom call, most times in less than 24 hours time frame to assist us! I 100% recommend 99minds! Excellent customer service and great pricing.

Store

Nourish

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Soshanna and Nourish Team for the 2 years partnership and counting.

5 / 5 Share

Nov. 22, 2024

We are using the app to power GWP gift card. It's great to know that they are supporting both Shopify and Bigcommerce (another brand we have) -- it comes in handy that we don't have to learn how it works. We can also set the gift card trigger flow directly from the app which gives much flexibility.

Store

Piloti

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Resphi and Podium brands group Team for the partnership and opportunity

5 / 5 Share

Nov. 14, 2024

99minds provides excellent support and offers great customization options – a real advantage! The team is always friendly and responsive, genuinely caring about customer needs. I especially appreciate the regular video calls, where questions are quickly addressed and tailored solutions are discussed. If you value personal service and flexible adjustments, 99minds is the perfect choice.

Using app

About 1 month

Total reviews

13

Average rating

4.9

5 / 5 Share

Nov. 12, 2024

Seamless Transition & Exceptional Support! We recently transitioned from Square and BigCommerce to Shopify Plus for our business, the Maui Pineapple Store, and incorporating 99minds Gift Card for POS and online was a game-changer for us! The app made it easy to transition and set up our gift card program that resonates with our customers - easy to use. We especially appreciated how intuitive the setup was, saving us time and minimizing any downtime in our transition. The 99minds team went above and beyond in providing support—they were always quick to respond and eager to help with any questions we had. Their guidance ensured that the gift card system was customized perfectly for our store’s needs. If you're looking for a robust, user-friendly solution to handle gift cards in Shopify, I highly recommend 99minds. It's a perfect fit for any business focused on customer engagement and rewards. We are going to be working with them on a customized loyalty program in 2025 (once we get through the holidays). Mahalo 99minds!

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you Maui Pineapple Store. Appreciate your business

5 / 5 Share

Oct. 7, 2024

We work with two platforms: Lightspeed and Shopify and we needed a solution for our Gift Card system. Everything has to be compatible and work with our online store and retail POS. 99mind helped us out! They are very friendly and answered all of our questions. Very happy with this integration!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much! Sigrid

5 / 5 Share

Aug. 20, 2024

The team at 99minds offers personalized and time sensitive assistance with their application. We were reccommended to them by our POS API team and a group of Web Developers which is always a great sign. Customizing your offerings is easy and the application is easy to get a hang of after they take the time to walk you through its installation. Grateful to have found such a helpful and straightforward group to work with. Looking forward to the holiday season and offering our clients this gift card option that works on Heartland Retail and Shopify!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the Opportunity.

5 / 5 Share

June 27, 2024

Great customer service. Transition process was smooth when integrating our Shopify store and 99 minds.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much!

5 / 5 Share

June 19, 2024

we were looking for an omni channel gift card solution for our point of sale system and ecommerce platform and they had it! They are very responsive to your needs and will get back to you very promptly. we are in the beginning stages of using this company having installed their app within the past two weeks but have been very satisfied thus far.

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much Marc. Appreciate your feedback.