99minds Gift Card & Loyalty

Dec. 16, 2024

Very helpful and patient with my IT skills. Great company

Dec. 3, 2024

99Minds is a customer first application that works seamlessly with my in store POS system and Shopify. The team has an incredibly quick response time and is open to feedback and open to adding new features which is incredibly beneficial as an Enterprise Customer. Great service - they've won a longtime customer!!

Nov. 22, 2024

Overall, a really great and seamless experience and relationship!! We have been partnered with them for over 2 years. We first began the relationship with 99minds when we were on Square POS and needed their gift card functionality to talk to our BigCommerce website. We have now moved POS and website to Shopify and we have added their loyalty to our customer flow! Everytime we needed help or had questions they never hesitated to get on a zoom call, most times in less than 24 hours time frame to assist us! I 100% recommend 99minds! Excellent customer service and great pricing.

Nov. 22, 2024

We are using the app to power GWP gift card. It's great to know that they are supporting both Shopify and Bigcommerce (another brand we have) -- it comes in handy that we don't have to learn how it works. We can also set the gift card trigger flow directly from the app which gives much flexibility.

Nov. 14, 2024

99minds provides excellent support and offers great customization options – a real advantage! The team is always friendly and responsive, genuinely caring about customer needs. I especially appreciate the regular video calls, where questions are quickly addressed and tailored solutions are discussed. If you value personal service and flexible adjustments, 99minds is the perfect choice.

Nov. 12, 2024

Seamless Transition & Exceptional Support! We recently transitioned from Square and BigCommerce to Shopify Plus for our business, the Maui Pineapple Store, and incorporating 99minds Gift Card for POS and online was a game-changer for us! The app made it easy to transition and set up our gift card program that resonates with our customers - easy to use. We especially appreciated how intuitive the setup was, saving us time and minimizing any downtime in our transition. The 99minds team went above and beyond in providing support—they were always quick to respond and eager to help with any questions we had. Their guidance ensured that the gift card system was customized perfectly for our store’s needs. If you're looking for a robust, user-friendly solution to handle gift cards in Shopify, I highly recommend 99minds. It's a perfect fit for any business focused on customer engagement and rewards. We are going to be working with them on a customized loyalty program in 2025 (once we get through the holidays). Mahalo 99minds!

Oct. 7, 2024

We work with two platforms: Lightspeed and Shopify and we needed a solution for our Gift Card system. Everything has to be compatible and work with our online store and retail POS. 99mind helped us out! They are very friendly and answered all of our questions. Very happy with this integration!

Aug. 20, 2024

The team at 99minds offers personalized and time sensitive assistance with their application. We were reccommended to them by our POS API team and a group of Web Developers which is always a great sign. Customizing your offerings is easy and the application is easy to get a hang of after they take the time to walk you through its installation. Grateful to have found such a helpful and straightforward group to work with. Looking forward to the holiday season and offering our clients this gift card option that works on Heartland Retail and Shopify!

June 27, 2024

Great customer service. Transition process was smooth when integrating our Shopify store and 99 minds.

June 19, 2024

we were looking for an omni channel gift card solution for our point of sale system and ecommerce platform and they had it! They are very responsive to your needs and will get back to you very promptly. we are in the beginning stages of using this company having installed their app within the past two weeks but have been very satisfied thus far.

June 12, 2024

We switched to 99minds after our loyalty program would not sync with our in-store POS platform and Shopify. As a result we were running two separate loyalty programs and it was a huge headache. Our in-store gift cards and digital gift cards were not compatible as well so we needed an option. Since switching, our systems now work together perfectly and our loyalty program has never been easier. Customer service is always willing to help with any questions you may have. 99 minds is also very on top of the latest features and will listen to your needs/wants and do their best to implement them. We've been using this program for several months and are very happy with the switch.

June 3, 2024

Powerful software and kind customer service.

May 21, 2024

Unfortunately I downloaded this app and I regret this mistake, I can only advise against it, there is no way to delete your data and the customer service promises to get back to you but nobody gets back to you. For me this site is spam and I advise everyone not to download it.

April 10, 2024

This is a very easy to use product and the customer service is top notch.

March 5, 2024

Great customer service and product! 99Minds is a great way to get gift cards to your customers both online and in person.

March 1, 2024

I so wish I could give this app a 10 star review! Not only does the app do exactly what I want in terms of offering loyalty points for my customers, provide in store and online gift card purchasing options, user-friendly for our staff members, provide customer marketing but the customer service is second to none. Ankita and Pravin have gone out of their way to make sure I understand the 99Minds app and that I use the app the best way for my business. I am not super tech savvy and both of these individuals have shown exteme patience with me in getting the app installed and up and running. Thier response time to emails is super fast. They not only offer solutions but they help implement the solutions in a timely manner. If you are not using 99minds I would highly recommend you consider changing that asap. Some of the best customer service I have recieved in years!

Jan. 26, 2024

Very easy and so nice to work with! The customer service is 5 stars and they are so flexible to fit the needs of your company.

Dec. 18, 2023

If you're considering 99minds for your Gift Card and Loyalty needs, look no further! It is a true pleasure to work with a company that is so eager to make things easy for their clients. Anytime we have had an issue, they are so quick to respond and troubleshoot, and creatively resolve your issue or needs. Not to mention they are friendly and professional. They act as a partner to your brand, which is HUGE! You can't buy integrity like that. Our business operates as a subscription platform using Recharge, which doesn't allow giftcards to be used in the way we would like (that's not limited to 99minds, it's all gift cards). The 99minds team, without us asking, is actively trying to figure out how to solve our Gift Card accessibility needs with Recharge. They are really going the extra mile! And based on some of the ideas, I really hope Recharge gives them the support they need (not to mention, it would HELP Recharge to have a way to apply giftcards). In summary, there are many companies that act like they listen to you, but brush you off and say it can't be done. 99minds is the complete opposite of that - they are kind, motivated, and willing to help your customer experience because THEY CARE! Thanks for all you do, 99minds!

Dec. 13, 2023

99minds solves so many retailer problems, it's like you're getting five apps for the price of one! The loyalty program, coupons, and giftcards all integrate seamlessly with Shopify AND my brick and mortar point of sale system, Heartland Retail. (If you've ever dealt with customer confusion regarding in-store vs. online giftcards, points, or coupons, you know what an actual MIRACLE this is!) I was also able to work directly with the company's CEO, Pravin (who is AWESOME) to create a customized, tiered loyalty program, that engages new shoppers, while also rewarding my best customers. Whether via text message, email, or Zoom, Pravin is always available to help troubleshoot and answer all my questions--you can't ask for better customer service! Install this app, immediately! You won't regret it!

Dec. 8, 2023

99mind's comprehensive gift card solution automates and streamlines our entire gift card management process with Runit Point of Sales (POS), saving us time and resources. We can effortlessly sell, track, and redeem physical and digital gift cards, giving us complete control over our gift card programs. Our customers enjoy a seamless experience with easy balance checks and omnichannel redemption options in-store and online.