ABConvert: A/B Testing
ABConvert: A/B Test Prices, Shipping & Content on Shopify
Rating
4.7
feedback
60
chart
#1,806
All reviews
Rating Breakdown
Review RSS Feed
Nov. 6, 2024
Great app. Does what you need it to do, and the support team is really helpful.
Oct. 29, 2024
Great App. Service team goes above and beyond to help with customizations and making sure your test is working properly.
Oct. 28, 2024
A must have app for every Shopify store to increase performance. Really good support and easy to use and set up!
Sept. 11, 2024
This tool allows you to perform different A/B tests in a quick and easy way. Special thanks to Leo, who has always helped us quickly, kindly and efficiently!
Sept. 6, 2024
This waas really difficutl, first off, their installation process is a complete mess. Unlike every other Shopify app I've used, you can't just install and start using it. I was stuck at a "THEME IN REVIEW" screen forever with ZERO support. They claim it takes 30 minutes BUT YOU'RE STUCK THERE, and.that's clearly a lie. Their customer support is saldy no no good. I reached out for help and got LEO who kept messaging me over and over again bout "business hours" while my store was locked - as if e-comstops on weekends! When I finally did get a human response, it was useless no help, no access access my store without me explaining how to use a basic store. The communication was painfully slow and my qestion were simple like how to enable and use the app but onlly got confusing answers in return. At one point, I even had to ask if this was a real app or some kind of scam because of all the block and no way forward. Save yourself the headache and avoid ABConvert; their app is broken upon install and the support is on purpose making you stand still it feels like.
Sorry about your frustration. But I would like to clarify something on our side. 1. We do explicitly states in our onboarding process that the theme check will be between 30 minutes to a few hours. Due to your store set the blocker for any page inspect (open dev tool), the process was blocked before you unable the blocker. 2. The conversation was kind of biased at the beginning, you use Liar/Fake/Idiot these type of word when we tried to support you with your matter. I understand the waiting time might not feel good for you but I think we've sensed the hostile attitude from the beginning. 3. We did finish theme check within a day, but you still seemed not happy and directly uninstalled our app. We truly apologize about your experience, and we will take this case as our learning opportunities to improve our onboarding process, thanks for the feedback. Jeffrey
Aug. 8, 2024
We have some misunderstanding before, but Jeffery is trying really hard to resolve the problem, and he shows how kind and patient he is. Keep up the good work, I would love to see his business grow
Store
My Store
Using app
3 months
May 18, 2024
Excellent & easy to use A/B testing. Jeffrey was also very helpful with making custom features to suit our needs, thank you!
May 16, 2024
So professional and patient. And the data showing is comprehensive and precise. The most recommended AB testing tool I suggest!
May 4, 2024
If you want to increase your profits and landingpages, this app is a MUST-HAVE. Working flawlessly, saving you 100s of $ for third party apps. Jeffrey has an amazing support team including himself. Def. recommend.
April 18, 2024
Jeffrey just went above and beyond to help fix our store when it wasn't even this app that was causing the issue. He spent hours going through each line of code even after he was supposed to leave for the day, not stopping until he found the issue. I have nothing but amazing things to say about the support and trust we can use this app to work for our complex store setup.
April 4, 2024
Jeffrey has been super helpful helping me get set up and going and has been very friendly. The UI is nice and pretty easy to figure out.
March 26, 2024
great customer support - Jeffrey is very quick and helpful. Highly Recommend
March 24, 2024
Awesome implementation & metrics. The support is also fine! Got an issued solved within 15 minutes.
March 8, 2024
App does exactly what I need it to do. I needed some help setting things up as I use a few different apps that interact with each other on our Shopify store and customer support was very prompt and helpful.
Feb. 21, 2024
good price testing app, and awesome team behind it, thanks
Store
My Store
Using app
3 months